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Revel Systems
5
140
4
69
3
33
2
23
1
58
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Best iPad Point-of-Sale System
Table of Contents
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Revel Systems - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Revel Systems overview
Based on 323 verified user reviews
What is Revel Systems?
By industry, Revel Systems reviewers are most commonly professionals in restaurants (41%). The most frequent use case for Revel Systems cited by reviewers is restaurant POS (54% of reviewers).
What do users say about Revel Systems pricing?
Some users report reasonable month-to-month costs and good value, and reviewers appreciate the robust features included. However, some reviewers find Revel Systems overpriced, citing high fees, unexpected charges, and unclear pricing disclosures.
Starting price
Alternatives
with better value for money
Pros & Cons
Customization
Remote management convenience
Efficient staff onboarding experience
Customer Support
Sales Process
Bugs and Issues
Revel Systems’s user interface
Revel Systems reviews
Overall rating
3.6
/5
323
Positive reviews
56
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.56/10
5
4
3
2
1
140
69
33
23
58
Chris U.
owner operator
Matt W.
President
Matt W.
President
Chris U.
owner operator
Chase B.
Owner
Matt W.
President
Who uses Revel Systems?
Based on 323 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Revel Systems's key features
Most critical features, based on insights from Revel Systems users:
All Revel Systems features
Features rating:
Revel Systems alternatives
Revel Systems
Starting from
No pricing info
Toast POS
Starting from
69
Per month
Epos Now
Starting from
349
One-time payment
Square Point of Sale
Starting from
49
Per month
Revel Systems pricing
Value for money rating:
Starting from
No pricing info
User opinions about Revel Systems price and value
Value for money rating:
To see what individual users think of Revel Systems's price and value, check out the review snippets below.
Chris U.
owner operator
Matt W.
President
Revel Systems integrations (5)
Integrations rated by users
We looked at 323 user reviews to identify which products are mentioned as Revel Systems integrations and how users feel about them.
Integration rating: 4.0 (1)
“The way we run payroll, its very critical that this connects. It does for the most part”
Pamela B.
Director
Integration rating: 5.0 (1)
Integration rating: 2.0 (1)
Other top integrations
Revel Systems customer support
What do users say about Revel Systems customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Revel Systems customer support.
A fair number of users highlight that customer support is quick to respond and available 24/7, making issue resolution accessible at any time.
Multiple users appreciate the knowledgeable and patient support staff, noting their professionalism and helpfulness during setup and troubleshooting.
A portion of users report long wait times, inconsistent answers, and difficulty reaching the same support agent, leading to frustration.
Multiple users mention language barriers, lack of continuity, and insufficient technical expertise among some support representatives.
Support options
Training options
To see what individual users say about Revel Systems's customer support, check out the review snippets below.
“Currently, I am searching for a new POS system from a provider that values its customers and prioritizes service.”
Chris U.
owner operator
“My role with Estee Lauder is Retail Business analyst for Le Labo brand. Because they use Revel which is unique to any other Estee Lauder brand, my responsibility is also system admin of the Revel software.”
Chaz H.
Business Analyst
“The technical customer support was terrible. ”
Matt W.
President
“Reporting, customer service, adding products and modifiers was a nightmare. ”
Jeanne M.
Owner
Revel Systems FAQs
Q. What is Revel Systems used for?
Revel Systems POS provides a single solution for iPad sales which is aimed at multi-location businesses. Revel has been designed to integrate with a wide range of businesses. Though it offers a complete POS solution, the application’s features extend beyond point-of-sale to include customer relationship management, inventory management, automated ordering, and more. Revel Systems POS integrates with many popular third-party business apps, allowing users to work it into accounting and reporting routines. Revel Systems POS manages POS from a single intuitive interface. The app includes employee scheduling, inventory tracking and management, and detailed reporting, reducing the need for additional software. The application provides customer relationship management (CRM) that stores customer data, including purchase history, preferences, and more. Revel Systems POS also offers hardware support, including a card reader that works through the 30 pin connector which also allows for charging the iPad. The application supports other POS-related hardware devices, including printers. The software has a fully customizable API and a customizable graphical user interface (GUI) windows. Security features include PCI-P2PE compliance. Revel Systems POS also allows businesses to accept Bitcoins as a form of payment.
Q. Does Revel Systems support mobile devices?
Revel Systems supports the following devices:
iPad
Q. What level of support does Revel Systems offer?
Revel Systems offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep)