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Revel Systems
5
140
4
69
3
33
2
23
1
58
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Best iPad Point-of-Sale System
Table of Contents
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Revel Systems - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Revel Systems overview
Based on 323 verified user reviews
What is Revel Systems?
By industry, Revel Systems reviewers are most commonly professionals in restaurants (42%). The most frequent use case for Revel Systems cited by reviewers is restaurant POS (53% of reviewers).
What do users say about Revel Systems pricing?
Some reviewers find Revel Systems offers good value for the money, appreciating robust features and reasonable base pricing. However, most users report high upfront and ongoing costs, hidden fees, and frustration with the a la carte pricing structure.
Starting price
Alternatives
with better value for money
Pros & Cons
Customization
Comprehensive feature set
Remote management convenience
Customer Support
Sales Process
Bugs and Issues
Revel Systems’s user interface
Revel Systems pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.3
Features
3.5
Ease of use
3.7
Customer support
3.4
Reviews sentiment
What do users say about Revel Systems?
By industry, Revel Systems reviewers are most commonly professionals in restaurants (42%). The most frequent use case for Revel Systems cited by reviewers is restaurant POS (53% of reviewers).
Select to learn more
Who uses Revel Systems?
Based on 323 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Revel Systems's key features
Most critical features, based on insights from Revel Systems users:
All Revel Systems features
Features rating:
Revel Systems alternatives
Revel Systems
Starting from
No pricing info
Restroworks
Starting from
200
/user
Per year
Toast POS
Starting from
69
Per month
Epos Now
Starting from
349
One-time payment
Revel Systems pricing
Value for money rating:
Starting from
No pricing info
User opinions about Revel Systems price and value
Value for money rating:
To see what individual users think of Revel Systems's price and value, check out the review snippets below.
Chris U.
owner operator
Matt W.
President
Revel Systems integrations (5)
Integrations rated by users
We looked at 323 user reviews to identify which products are mentioned as Revel Systems integrations and how users feel about them.
Integration rating: 4.0 (1)
“For onboarding and training record for shifts.”
Carmi C.
Learning and Development Capabilities Partner
Integration rating: 5.0 (1)
“we integrated through snappy to DoorDash for delivery”
Jaden L.
Manager
Integration rating: 2.0 (1)
Other top integrations
Revel Systems customer support
What do users say about Revel Systems customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Revel Systems customer support.
A portion of users highlight that customer support is available 24/7, quick to respond, and consistently resolves issues efficiently.
Multiple users appreciate the knowledgeable and patient support staff, noting positive experiences and helpful guidance during setup and troubleshooting.
A number of users report inconsistent support quality, citing long wait times, lack of follow-through, and difficulty reaching knowledgeable agents.
Multiple users mention language barriers, outsourced support, and having to repeat issues to different representatives, leading to frustration and slow resolutions.
Support options
Training options
To see what individual users say about Revel Systems's customer support, check out the review snippets below.
“Currently, I am searching for a new POS system from a provider that values its customers and prioritizes service.”
Chris U.
owner operator
“My role with Estee Lauder is Retail Business analyst for Le Labo brand. Because they use Revel which is unique to any other Estee Lauder brand, my responsibility is also system admin of the Revel software.”
Chaz H.
Business Analyst
“CRM" customer management is lacking on the management side; purchase reporting only available for periods of 12 months rather than entire history for customer.”
Debra W.
Office Manager
“The technical customer support was terrible. ”
Matt W.
President
Revel Systems FAQs
Revel Systems POS provides a single solution for iPad sales which is aimed at multi-location businesses. Revel has been designed to integrate with a wide range of businesses. Though it offers a complete POS solution, the application’s features extend beyond point-of-sale to include customer relationship management, inventory management, automated ordering, and more. Revel Systems POS integrates with many popular third-party business apps, allowing users to work it into accounting and reporting routines. Revel Systems POS manages POS from a single intuitive interface. The app includes employee scheduling, inventory tracking and management, and detailed reporting, reducing the need for additional software. The application provides customer relationship management (CRM) that stores customer data, including purchase history, preferences, and more. Revel Systems POS also offers hardware support, including a card reader that works through the 30 pin connector which also allows for charging the iPad. The application supports other POS-related hardware devices, including printers. The software has a fully customizable API and a customizable graphical user interface (GUI) windows. Security features include PCI-P2PE compliance. Revel Systems POS also allows businesses to accept Bitcoins as a form of payment.
These products have better value for money
