Explore a recommended list of SherpaDesk alternatives for your business in 2018. Compare alternatives to SherpaDesk side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.Read more about HarmonyPSA
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything with one application to allow superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups.Read more about ConnectWise Manage From projects to services, marketing, sales, and finance, ConnectWise Manage brings it all together.
Conrep is a web-based applicant tracking & PSA (professional services automation) software which enables consulting, staffing, recruiting & professional services organizations to track & manage applicants, bench sales & training, human resources, accounting & finance, & more, with mobile access… Read more about Conrep
All-in-one, client-focused project management for teams.
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.Read more about Avaza
DATABASICS Time & Expense is an intuitive all-in-one time & expense system that helps streamline processes and control costs across all departments. Users can gain real-time visibility in employee activity, automate business rules and workflows, control travel spend, and speed up reimbursement.Read more about DATABASICS Time & Expense
BigTime Time & Billing helps track time, bill/invoice for that time, track expenses & budgets, as well as manage WIP. Users can track profitability per project or per staff member; and can integrate with over 500 apps. Read more about BigTime
Track billable time and project costs quickly and easily
Replicon TimeBill is an easy-to-use application that gives companies real-time visibility into the progress of projects and greater control to manage them profitably. Companies can easily manage time and expenses on projects to accurately bill customers.Read more about Replicon TimeBill
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing.
Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology.
Try A Free Trial Today!… Read more about ProWorkflow
Mavenlink is a modern software platform for professional & marketing services organizations that helps automate business best practices for creative and professional service providers. Read more about Mavenlink
As the dominant leader in time and expense management, Nexonia provides financial leaders with improved visibility and control over T&E spending. Nexonia Expenses offers undisputed ERP, travel and accounting system integrations, configurable expense policy workflows and world-class customer support.Read more about Nexonia Expenses
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
Projector PSA is a fully integrated suite of Professional Services Automation tools that helps services organizations with project management, resource scheduling, time and expense tracking, and client invoicing. Projector integrates seamlessly with accounting systems such as QuickBooks and Great Plains, CRM applications like Salesforce.Read more about Projector PSAcom, and other applications such as Microsoft Project and Excel. It was designed to act as a the core operational system to help services organizations more efficiently deliver projects for their clients. Projector gives your organization the visibility and control that it needs to make informed decisions and intelligently manage projects from start to finish. Try a free 30-day trial of Projector and see for yourself.
The World's #1 Professional Services Automation Software
NetSuite OpenAir is the world’s best solution for resource and project management. Easily run your services organization from a single platform that allows you to oversee project accounting, timesheet and expenses management. With 1,500+ customers worldwide NetSuite OpenAir is the most widely used cloud solution for Services companies.Read more about NetSuite OpenAir Enable your organization to gain real-time insights, increase project profitability, maximize billable resource utilization to make informed, data-driven decisions. Enjoy complete support for your mobile consultants and workforce with global, anytime-anywhere access. NetSuite OpenAir can be easily integrated with any ERP instances that are already in place.
Resource Guru is a cloud-based team calendar. It's the simple way to schedule people, equipment and other resources online. With a user-friendly drag and drop interface and a powerful set of features Resource Guru helps companies become more efficient and profitable and is getting a great response from the creative agency world and beyond.Read more about Resource Guru
The Pipefy enables managers to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services. Read more about Pipefy
WorkBook contains key functionalities for the Professional Services Industry and especially targets Advertising, PR, Marketing & Communications, Architects, Consultancies and Engineering companies. It is used by organizations worldwide and helps businesses to monitor the sales pipeline, track time used on tasks, resource planning and capacity usage,… Read more about WorkBook billing as well as integrated accounting. You choose what modules to include in your system and you only pay for what you require.
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront
TimeLive is a web based integrated suite for Time Tracking, Expense Tracking and Billing Software. TimeLive delivers a wide variety of features with very flexible and easy-to-use tools for professional service providers. Its easy to setup options and configurable features make this software suitable for small to enterprise level organizations.Read more about Livetecs
Project Insight is a project management software company dedicated to helping teams Work Better Together™ for over 15 years. As an industry leader, PI® specializes in developing web-based project management software for teams of all sizes. Project Insight is used by IT, professional services, product development and many more industry leaders worldw… Read more about Project Insightide.
Corporater is featured in the Gartner 2016 Magic Quadrant for Strategic Corporate Performance Management, and offers a configurable Business Management Platform that supports the visualization, evaluation and reporting of performance. Read more about Corporater
Send, track and deliver both marketing and transactional emails with Mailjet. Our cloud-based infrastructure is unique and highly scalable with a proprietary technology that optimizes email deliverability. Read more about Mailjet
Setster is an intuitive scheduling solution that empowers businesses to close loops and processes via a REST based API for appointments scheduling. Built for enterprise yet easy and friendly to use by smaller teams. Read more about Setster
Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools.Read more about Help Scout
NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market.Read more about NICE inContact We also integrate with leading CRMs like Salesforce to simplify the agent experience.
NICE inContact provides you with advanced ACD, IVR and WFO tools to help create a personalized call center experience. Choose from a number of solutions to match your desired business goals or role, including Blended Predictive Dialer, Cloud PBX, and Speech Analytics software. Gather your customers from multi-channel communication sources - such as social media, chat, text, phone and email. Place them into one unified queue before skills-based routing automatically directs the call to the most appropriate agent.
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.Read more about Cayzu
RescueAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely and solve technical issues.Read more about RescueAssist RescueAssist offers a complete remote support solution that allows you to access PC, Mac and mobile devices from your desktop or mobile device.
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more.Read more about InvGate Service Desk
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.Read more about Kaseya VSA
Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity.Read more about Samanage
The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years.
Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world. Read more about ConnectWise Control
Multi-channel alerting & emergency notification system
AlertFind is a multi-channel IT alerting and emergency notification system designed to help business community professionals notify employees and run incident management during any emergency with features such as multi-channel delivery, real-time updates, geofencing, multi-language support, and more… Read more about AlertFind
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 24,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupportort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
We offer three products to manage customer support for all size business.
1) Multi channel help desk software
2) Satellite help desk (Multi company help desk )
3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Read more about Vision Helpdesk
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Read more about SolarWinds Take Control
Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients.Read more about Paldesk
CoConstruct helps builders and remodelers coordinate their projects seamlessly, communicate with their clients, crew, and trade partners effortlessly, and have worry-free control over all the financials of each and every job that integrates completely with QuickBooks.Read more about CoConstruct
Web Based Legal Practice Management & Accounting Software
CosmoLex combines practice management, billing AND accounting, all in one login -- making it the total solution that solo & small law firms can rely on to run their entire practice. Read more about CosmoLex
Shoeboxed is the easiest way for freelancers and small business owners to track and digitize their receipts. Since 2007, Shoeboxed has helped over one million businesses go paperless and maximize their tax deductions. They have receipt tracking plans ranging from free to $125/mo for 1000 receipt scans.Read more about Shoeboxed
BiznusSoft HR is a full-scale HCM solution built on the Salesforce platform. Our solution comes packaged with modules to ease Operations Management, Talent Management, Benefits Management, Absence Management, Payroll Management, Compensation Management, and Performance Management.Read more about BiznusSoft HR
Time Tracker by eBillity is a time tracking and invoicing app for small to medium-sized businesses. The cloud-based time tracking app can be used to record billable hours from any device, from smartphones to tablets. All time entries in Time Tracker can be automatically synced with QuickBooks, Xero, ZenPayroll and Concur for more efficient payroll a… Read more about Time Trackernd accounting. The app also offers invoice creation and online payment acceptance. The detailed reports in Time Tracker give you a deeper understanding of where employees are investing their time as well as job costing.
GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.
Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.
At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
Sign up / Sign in
Both new and existing users can sign in with LinkedIn.