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ShipTime
5
335
4
140
3
17
2
3
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shipment tracking software for eCommerce businesses
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ShipTime - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ShipTime overview
Based on 500 verified user reviews
What is ShipTime?
ShipTime is a shipping solution offering key features such as quotes/estimates, shipping labels, label printing, package tracking, and delivery tracking, among others.
Who uses ShipTime?
Reviews for ShipTime come from a wide variety of industries, including retail (12% of reviewers), automotive (7%), and wholesale (6%). The most frequent use case for ShipTime cited by reviewers is shipping (98% of reviewers).
What do users say about ShipTime pricing?
Most users consider ShipTime to offer strong value for money, frequently highlighting competitive pricing and cost-saving features. Some reviewers feel recent price increases and occasional rate inaccuracies have affected value, and a few mention unmet discount expectations.
Starting price
Alternatives
with better value for money
Pros & Cons
Pricing
Rate Comparison
Significant time and money savings
Shipping
Bugs and Issues
Invoicing
ShipTime’s user interface
ShipTime pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about ShipTime?
ShipTime is a shipping solution offering key features such as quotes/estimates, shipping labels, label printing, package tracking, and delivery tracking, among others.
Select to learn more
Who uses ShipTime?
Based on 500 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ShipTime's key features
GetApp's analysis of 204 verified user reviews collected between December 2021 and August 2024 identifies ShipTime's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ShipTime's Quotes/Estimates feature for providing multiple shipping quotes from different suppliers in one place. They find it helpful for comparing pricing and turnaround times, which aids in making informed decisions. Users report that the quotes are generally accurate and save time. However, some mention issues with address defaults and occasional inaccuracies. They value the ability to see various options, costs, and delivery times upfront, which helps in budgeting and customer communication. Of the 43 ShipTime users who gave detailed accounts of their use of Quotes/Estimates, 98% rated this feature as important or highly important.
Users report that ShipTime's Shipping Labels are easy to print and provide clear, concise information necessary for shipping. They appreciate the convenience of not having to manually input details and the inclusion of QR codes. Reviewers indicate that the labels are professional-looking and can be accessed and reprinted easily. However, some users mention issues with print margins and label sizes. They find this capability essential for efficient shipping and reducing delivery issues. Of the 30 ShipTime users who gave detailed accounts of their use of Shipping Labels, 97% rated this feature as important or highly important.
Andrew J.
Chief Technology Officer
Christine M.
owner
Shannon P.
Marketing Manager
Jenn H.
Owner
Reviewers highlight that ShipTime's Label Printing is straightforward and user-friendly, allowing for easy creation and printing of labels. They appreciate the accuracy and clarity of the printed labels, which ensures packages reach their destinations. Some users note difficulties with adjusting print settings and margins, which can lead to cropped labels. Despite these issues, they find the overall process convenient and time-saving, especially compared to other services like Purolator. Of the 50 ShipTime users who gave detailed accounts of their use of Label Printing, 94% rated this feature as important or highly important.
See related user reviews
Dave W.
Pres
Shannon P.
Marketing Manager
Jennifer L.
District Manager
Omeda S.
Area Manager
Users report that ShipTime's Package Tracking feature is valuable for keeping track of shipments and providing up-to-date information. They appreciate being able to monitor package locations and expected delivery times, which is important for customer communication and satisfaction. Reviewers mention that the tracking information is generally accurate, though some find it less precise than the courier's own websites. They find it helpful to have all tracking information consolidated in one place. Of the 44 ShipTime users who gave detailed accounts of their use of Package Tracking, 91% rated this feature as important or highly important.
Reviewers feel that ShipTime's Shipping Management feature is easy to use and efficient, making it straightforward to manage contacts, track shipments, and handle invoicing. They appreciate the intuitive interface and the ability to quickly obtain rates, set up addresses, and schedule shipments. Users report that this capability saves time and enhances customer service by providing reliable and accessible shipping information. Some mention the need for support when canceling or crediting labels. Of the 24 ShipTime users who gave detailed accounts of their use of Shipping Management, 88% rated this feature as important or highly important.
Reviewers indicate that ShipTime's Order Tracking feature is essential for monitoring the status of shipments and ensuring timely delivery. They find it easy to use and appreciate the ability to track orders without visiting individual courier websites. Users report that this capability helps in providing accurate information to customers and improving customer service. They value the real-time data and the convenience of having all tracking information in one location. Of the 40 ShipTime users who gave detailed accounts of their use of Order Tracking, 82% rated this feature as important or highly important.
All ShipTime features
Features rating:
ShipTime alternatives
ShipTime pricing
Value for money rating:
Starting from
Free
User opinions about ShipTime price and value
Value for money rating:
To see what individual users think of ShipTime's price and value, check out the review snippets below.
Nita S.
Admin assist
Nita S.
Admin assist
ShipTime integrations (6)
Integrations rated by users
We looked at 500 user reviews to identify which products are mentioned as ShipTime integrations and how users feel about them.
Integration rating: 3.9 (9)
Integration rating: 4.3 (4)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
ShipTime customer support
What do users say about ShipTime customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ShipTime customer support.
Widespread user sentiment highlights ShipTime's customer support as responsive, easy to reach, and quick to resolve issues.
A portion of users mention knowledgeable, patient staff who provide clear explanations and helpful guidance.
Multiple users appreciate that support is available through various channels, with short wait times and friendly service.
A minority of users report difficulty reaching support, slow follow-up, or unhelpful and occasionally rude representatives.
Support options
Training options
To see what individual users say about ShipTime's customer support, check out the review snippets below.
“Their customer service is incredible as well. If we ever run into any issue, we can get a hold of their team right away and work on solutions.”
Rachelle B.
Office Manager
“Also, their customer service is excellent as they always solve issues quickly and efficiently!”
Daniel L.
Logistics Manager
“I was so disappointed about it, especially when I try to have your customer service team phone me back TWICE but nobody reached out and I could not get through.”
Fatima F.
Accounting Assistant
ShipTime FAQs
ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool. Administrators can add specific shipment details to schedule and manage pickups and drop-offs on a unified interface. ShipTime allows teams to automatically print and attach labels with shipments and share commercial invoices with customers. Supervisors can also utilize the application programming interface (API) to integrate the system with several eCommerce applications including Shopify, WooCommerce, and BigCommerce. ShipTime lets stakeholders embed real-time shipment details, quotes, and multilingual interactive documents within personalized websites. Operators can also ship larger packages via less-than-truckload (LTL) freight and book international shipments on a centralized dashboard.
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