SilkStart MultiChapter Pricing, Features, Reviews and Alternatives

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

The cost was a little higher than that of others we compared.

Thanks Tricia. We're glad to hear that our commitment to ongoing customer support was one of the things that won you over. Its great to hear the conference setup was also easy for you.

Starting with the website, we found the available templates yielded clean and contemporary page designs that helped communicate professionalism to members. Integration of a dynamic member directory into the website gives small members an opportunity to showcase themselves and realize a mini website as part of the perks of joining the organization. With SilkStart, this was easy to do - even for people...

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It would have been nice to have a dashboard for administrators, to give them a quick overview of the organizations member status and activities. A member acquisition funnel (like a sales funnel) would be helpful, but is not currently available.

Modules cover all the aspects of the business we need. The lay-out of the back-end is very clear and it is easy to understand how to navigation among the modules. When we had a problem with communications, they understood and developed a comprehensive group email program that is light years ahead of what it was when launched. They are good at explaining timelines, sprints and priorities.

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order. There's no easy way to send an event notice without creating it in group email module and building from scratch. The bandwidth of the developers, while improved, still seems limited and I'm not really sure where their priorities lie relative to our business functions and requirements.

Thanks Kim. We appreciate that you value the support you receive and the value for money SilkStart provides. We're delighted to have such a progressive multi-chapter association on our platform and look forward to continuing to develop our features to meet your unique needs.

Cost effective, fresh templates. various design options with the use of the many widgets available.

Not really a con, but the SilkStart is targeting a segment of the not-for-profit market.

Thanks Martin. We pride ourselves on making the transition to SilkStart a painless experience and I'm glad to hear that you're finding SilkStart's features robust. Our modern website templates and technology help your organization stand out online and I'm glad to see this helped us stand out over the competition.

SilkStart provides a super simple interface for quickly managing your website and users. Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society. We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

It's very difficult to find something negative to say about SilkStart. We have only had a couple of small issues over the past few years and all of those were addressed perfectly with unbelievable turnaround.