Spark Chart Pricing, Features, Reviews & Comparison of Alternatives

Spark Chart

Survey software for business consultants and leaders

4.81/5 (37 reviews)

Spark Chart overview

Spark Chart is a SaaS survey software solution for business consultants and leaders to create and deploy any type of survey and collect feedback. Its key features include ready-made templates, advanced logic, comprehensive survey deployment and response tracking, process automation, multiple language support and deep analytical and reporting tools.

The application comes with modules to conduct employee surveys, gather 360 degree feedback, find out Net Promoter Score (NPS), get customer feedback, perform market research and conduct virtually any type of survey. Users can access the system’s predefined templates and create customized surveys with advanced logic. Spark Chart includes a functionality which lets team members define the flow of the survey and automate actions. Integrate with 1400+ applications using the Zapier integration.

Spark Chart includes a customizable branding feature which allows users to change project logos, headers, colors, messages and instructions. The deployment tool lets teams send surveys to recipients via email and publish on social media or websites. A tracking tool monitors engagement, displays the respondent’s progress and collects feedback. Notifications can be enabled to receive messages and results immediately on completion of surveys.

The reporting capability is comprehensive. Customized reports can be created for different audiences. Results can be easily filtered by selected question responses, projects, groups, individuals, segments, demographic groups, date ranges and more. Multiple filters can be applied. There are numerous options for customizing shared reports, including a large range of chart types, choosing which report elements are shown or hidden, viewing data tables, inserting recommendations and message directly into reports. Reports can be shared with a link and may also be exported and printed.

There are too many features to list them here.
www.sparkchart.com

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Spark Chart screenshot: The reporting feature provides detailed survey analyticsSpark ChartSpark Chart screenshot: Users are able to create and share reports Spark Chart screenshot: Users can add conditional and advanced logic to automate the flow of actionsSpark Chart screenshot: Users can create customized surveys

Spark Chart reviews

Excellent
30

Very good
7

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.6
  4.4
  4.8
Kevin McCarthy

Tried the Free Tools, Glad I Paid for Spark Chart

Used monthly for 2+ years
Reviewed 2019-06-04
Review Source: Capterra

Very positive. The end user experience looks great and functions smoothly. The reports save us time on compiling stats and gives us insights. The learning curve isn't real steep but once the customs and design approach are understood it became a simple to use and powerful ally to our survey work.

Pros
Spark Chart's flexibility and features handles our diverse needs. We're a business strategy consulting firm so I need to survey clients workforces from time to time. We've also used it to set up a proprietary tool I designed to assess Fluidity within a company across the company, teams, or departments.

Cons
The learning curve is not as intuitive at first, but over the last couple of years the development team has managed to both add more feature and simplify the end user experience.

Response from Spark Chart


Thanks for your feedback Kevin. We are continuing to work on more features and looking to make them as easy to use as possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great for very specific use cases

Used occasionally for free trial
Reviewed 2019-09-06
Review Source: Capterra

Smooth, easy and a little boring.

Pros
What I love about this survey tool is that they offer a lot of things straight out of the box. Specifically starting a new survey is made so much easier with templates available in the system. The system is also quite easy to use. Although there's a tour option, the tool itself is pretty self explanatory. I can see this work really well when used inside businesses for 360 reviews or leadership surveys as the tool offers you to add e-mail recipients even including e-mail templates.

Cons
Although very user friendly , the surveys come across pretty dull. Surveys are already not something people are waiting to fill out so a bit more excitement would be very welcome. I also feel the survey templates could use a bit more explanation (why are certain questions where they are, what's the thinking behind it?) And when I choose any survey tool it has to offer the option to add images instead of words as answers. This encourages people to respond and engage. I have not found this to be available in this spark chart.

Response from Spark Chart


Thanks for your feedback. Much appreciated. It's great to get suggestions, particularly when they align with our plans for the future. We have new features in development for some of your suggestions. Thanks again. By the way, I would love to get on a call to discuss.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Dylan Forbes

Very powerful survey tool. Fast, responsive service. Innovative approach

Used weekly for 6-12 months
Reviewed 2019-05-13
Review Source: Capterra

We have used Spark Chart for a variety of survey needs from gaining feedback from our customers about the services we have delivered (Spark Chart works like a dream for this) to running organisational climate surveys for our clients (very powerful and easy to set up the way we want). We have received very high response rates and our clients are very satisfied with the quality of the results. Spark chart is very flexible - every aspect of the survey is customisable from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. Spark Chart also generates high-quality, shareable reports that clearly present the data. It is also regularly updated with new innovations and features.

Pros
Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And, even with all these features, it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. The system does most of the work for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new innovations and features.

Cons
All my experiences have been good and the data reporting is excellent. The one thing I am looking forward to is even more complex reporting features that are in development and will be released soon (so, not really a 'con'!).

Response from Spark Chart


Thanks for the great feedback Dylan. We appreciate it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great tool with great development trajectory

Used weekly for 1-2 years
Reviewed 2019-06-04
Review Source: Capterra

I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.

Pros
I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way. Analysis of results is easy and straightforward. What really keeps me in the tool is the frequent improvement of the service. The people who run it listen to their users and have greatly improved the usability of the software. It's also stable as a rock. I love how I frequently get the message 'this is what is new since your last use' when I log in. Thanks guys for believing in your product and keeping it fresh!

Cons
Usability is still an issue for me. Some design decisions are just strange. why do I still have to look every time for the way to create a link to give my people? Why do I manually have to generate a link for the survey to hand out? Things have improved, but I still keep looking around for things more than I should.

Response from Spark Chart


Thanks for your feedback. We appreciate it. Please reach out to our support team for some help. It sounds like we may be able to make some things easier for you with a bit of one on one guidance. We are also building a new onboarding process right now. So, your input would be very beneficial. We are available 24 x 7.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Abe Challah

Everything You Need In An Enterprise Review Tool

Used occasionally for 1-2 years
Reviewed 2019-06-07
Review Source: Capterra

My company builds highly customized software for midsize companies, and our software gets used on average by 80-100 people in each company. We had no way of getting feedback after each deployment especially on what users thought of our software features and UX. This all changed after I discovered SparkChart. I can now send surveys to management teams and employees of each one of our customers and gain invaluable feedback.

Pros
The advanced branching logic and user management makes using this tool a breeze. I also love that I can start from a template and customize as I go. SparkChart has become a regular part of my business flow. Not to mention that the support team is top notch.

Cons
The tool can probably take into consideration more custom branding options for its enterprise users. I also had some issues getting my emails to show that they are being sent from my own company v.s. from SparkChart, but eventually got that issue resolved.

Response from Spark Chart


Thanks very much Abe. We really appreciate your feedback and review. We are listening to your suggestions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Spark Chart pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

Annual Plan:
300 $ per annum for a fully featured Account
480 $ per annum for a Consultant/Enterprise Plan

Monthly Plan:
30 $ per month for a fully featured Account
50 $ per month for a Consultant/Enterprise Plan

Spark Chart features

Customizable Branding
Customizable Templates

API (349 other apps)
Activity Dashboard (206 other apps)
Activity Tracking (151 other apps)
Automatic Notifications (190 other apps)
Automatic Reminders (181 other apps)
CRM Integration (125 other apps)
Calendar Management (176 other apps)
Custom Fields (142 other apps)
Customer Database (147 other apps)
Customizable Reporting (154 other apps)
Data Import/Export (169 other apps)
Electronic Payments (128 other apps)
Email Integration (181 other apps)
Mobile Integration (126 other apps)
Real Time Data (123 other apps)
Reporting & Statistics (215 other apps)
Social Media Integration (160 other apps)
Third Party Integration (201 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Spark Chart

Key features of Spark Chart

  • Aggregate Reports
  • Analytics
  • Comparative Reports
  • Data Analysis Tools
  • Data Export
  • Data Management
  • Email / Online
  • Individual Reports
  • Mobile Survey
  • Multiple Question Types
  • Panel Management
  • Question Branching
  • Question Piping
  • Randomization
  • Rater Tracking
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Sample Management
  • Site Intercept Survey
  • Skip Logic
  • Statistical Analysis
  • Supports Audio / Images / Video
  • Supports External Reviewers
  • Survey Builder
  • Surveys
View All Features

Benefits

Design & create any type of survey!
Customize & deploy surveys quickly!
Dig deep & analyze with ease!
Create & share beautiful reports. Instantly!
Get expert support & advice, 24 hours a day and 7 days a week!