Survey software for business consultants and leaders ( 4.81/ 5 37 reviews) 109 Alternatives to Spark Chart
Explore a recommended list of Spark Chart alternatives for your business in 2020. Compare alternatives to Spark Chart side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Conversational survey tool
What users mention about SurveySparrow See all reviews Overall: fast, flexible with good optionality on questions. Great, responsive customer service. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. Alternative to many of the more popular survey sights, nice look for customers.
Simplifying Business Communication
What users mention about Nextiva See all reviews The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients. The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization. It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
Customer experience management with data collection & reports
Cloud based and on premise survey software
What users mention about Key Survey See all reviews They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
All-in-one market research & consumer insight platform
AI-powered market research platform
Performance Management & Personalised Learning Platform
360-degree feedback survey solution
The pioneer and market leader in Experience Management
What users mention about Medallia See all reviews The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback. Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments. The Reps are amazing and so helpful. There are a lot of functions built into Medallia.
Multi-channel survey & feedback platform
What users mention about Zonka Feedback See all reviews Super easy to set up on our own. Can completely customize for different needs with any type of questions which works great for multiple teams. We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting. The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.
Solutions for improving CX operational performance
What users mention about Intouch Insight See all reviews I would highly recommend Intouch because of the great one on one customer care and support. Great features, great support, easy to use, reasonable price. Best feature is the Ease of use. Product navigation is very easy-to-use.
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
Customer insights & brand research survey management tool
What users mention about Qualtrics CoreXM See all reviews The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries. What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey. I love that Qualtrics is so intuitive and has so much functionality built in. I also love that they are consistently working to improve it and roll out other useful features.
Survey software for business, public agencies & universities
What users mention about IdSurvey See all reviews I really love IdSurvey and recommend it to anyone doing a survey. No functionality to print questionary (as before in V4). Expensive token system, exclusively cloud storage of surveys (no offline as in V4). IdSurvey is also very useful in terms of quality control of the work of data collecting interviewers.
Enterprise survey features without the enterprise price tag
Flexible online survey software
What users mention about Voxco Survey Software See all reviews It lacks many basic features. Their documentation is terrible, poorly written, completely lacks examples, and is poorly indexed. I appreciate field management the ease of setup and deploy surveys reporting tools is easy and we can save a model of it. If we have any problems, Voxco is there to assist and help us get back on track. The software is great but the support is the best.
Online, CAPI & CATI survey software for market researchers
What users mention about Nfield See all reviews Starting working with this soft was hard at first, but as you continue it gets better and better with the help of great team. Good web project management solution. API set of calls also very rich allowing custom in-house solutions. From developers point of view we can use the same custom solutions like templates, question controls or more complex solutions like read values from a json database both online and offline too.
Survey management tool for feedback collection and analysis
Net Promoter Score & customer experience management software
Net Promoter Score (NPS) survey platform
Client satisfaction solution
What users mention about Centercode See all reviews The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it. First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates. It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews. M happy to report that our experience using BirdEye has been Terrific. We are thrilled at all the feedback we have received after using this software.
Employee engagement, retention & satisfaction solution
AI-powered surveys and agile performance management
What users mention about Winningtemp See all reviews For the employees this tool gives them an opportunity to raise their voice within different areas (anonymously) to influence the way we work. The praise function in the tool has been a success. Good quality and speed on customer support through chat and e-mail. Winningtemp also offers regular workshops on important and inspiring topics for customers, which is highly appreciated. We can also understand what we are doing good and what we should continue to do. Other benefits is the comment option.
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support. It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
People analytics & employee engagement software
What users mention about Peakon See all reviews We've used Peakon for a number of years now and found it super useful for getting constructive feedback from our staff. The tool is easy to use, insightful and good value for money. Very easy to use, nice UI and backed by solid research into what engages/motivates employees. Easy to use, lots of help if we need it. The export report is good as it is easy to present to teams for feedback.
Employee engagement and recognition platform for enterprises
What users mention about Reward Gateway See all reviews I love that employees have the choice of how they save money instantly through the app with Instant Vouchers or with generous cashback. The overal benefits have been saving money, it's also a great employee benefit. The site has had great feedback from team members. Flexible, easy to use with a great app. Our colleagues engage with this software more than any other Benefit offering we have.
In-app feedback platform for collecting NPS data
Net Promoter Score & customer feedback collection
What users mention about Retently See all reviews I felt good about how my customers thought of my business, but it was wonderful to see it in print. There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website. Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Employee experience, performance, and engagement management
What users mention about Qualtrics EmployeeXM See all reviews The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck. We get good support and support team is extremely knowledgeable and very helpful and friendly. While I don't work as a researcher, I have used many different survey softwares throughout my career and what I love about Qualtrics is that it's smarter than the rest while still easy to use.
Performance Management Software for High Performance Teams
What users mention about Engagedly See all reviews If I do run into an issue or have a question, the support team has been outstanding. You email them and the follow up and resolution is always prompt. It also allows for team members to request and give "Feedback", which can be great for transparency and personal growth. This software is also great for yearly, quarterly, etc. performance reviews. The platform offered everything I wanted and they are constantly growing and improving their offerings. The price was extremely competitive.
Feedback based employee performance & engagement software
What users mention about Synergita See all reviews It is loaded with multiple features at very low affordable cost. Employee engagement is the best quality in it. Good UI, but room for improvement, Can have more robust screen with icons. For the price, a good software to onboard for small to medium sized companies. Would be great if Synergita is able to fix the above issues.
Leading OKRs goal-setting & performance management platform
What users mention about 7Geese See all reviews Adding and reporting on objectives was pretty good. The company wide status updates were wonderful to see and I enjoyed peer recognition. It also reminds the team to check in weekly and update their progress. I also really enjoy the ability to recognize team members for their accomplishments and add badges that reflect company culture. However, one of my favorite things about the software is praising fellow employees for representing our company's specific values. This is a great morale boost and channel for recognition.
People success and engagement platform for global companies
What users mention about Glint See all reviews Not particularly horrible in and of itself, but it means some employees will still hold back in their responses, not wanting to cause a problem for anyone knowing it came from them. It has a lot of promise and I'm really happy and impressed so far with everything. We use glint internally for a number of different survey functions and it is super easy to use and generates great response and feedback.
Cloud-based employee engagement and benefits platform
What users mention about Vantage Circle See all reviews Overall the experience was amazing and easy...I get excited to use this app because of its variety of products to choose from. I like how the reward system works. I work hard and it is great that this can be recognised and rewarded in such a convenient way. No other software has best tracking records. Nice interface and user friendly.
Complete solution for employee feedback and performance
Performance Management and Employee Engagement Software
What users mention about Trakstar See all reviews You have to dismiss it manually every time, it is ridiculous, unnecessary, and very annoying. In addition, the adding of ratings is required yet pointless in how I have it setup. Finally the inability of an individual user to look up their history is annoying. Excellent process automation, customizable reminder emails, ability to clearly define scores, outstanding and fast-responding customer service.
Year-round, 360 degree feedback for teams
Goal & performance management software
What users mention about PerformYard Talent See all reviews I like that it is organized and user friendly. Evaluations can be hard to keep track of so this is a very nice asset to have. We have also enjoyed fantastic customer support. Online materials are generally solid, and staff is readily available when we bump into something we can't figure out on our own. It's so important to help someone learn, grow, and give them the opportunity to succeed; and PerformYard got us about 20 steps closer to the continuing initiative.
Team personality, skill & culture testing and mapping
What users mention about Cloverleaf See all reviews We use Cloverleaf to understand one other better, allowing us to communicate in the best possible way - making work more fun and productive. This has helped our team bridge a lot of communication gaps that we didn't even know existed. The integration capabilities are great and fit seamlessly into our organization. Ease of use and the dashboard arrangement that provides great insight for both the user and teammates.
The People Enablement Platform
What users mention about Impraise See all reviews Easy to use, the interface is very nice and logical. Nice design and functionality at its best. I love that I have an overview of all my reports. But also the possibility to send and receive praises. This makes the tool easy to use and quickly accepted within the team. The options to set up different kind of reviews and the goal setting functionalities are very nice to use.
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews I love the newsletter templates and how simple it is to input my own images and format the perfect newsletters. I also really enjoy the events portion. It's great that we can references back to information, emails, and events from YEARS ago that are saved in the system. It's like our own bookkeeper for keeping track of our work all in once place. For the price, this software is fantastic. There are a few things you can't do without paying more, but overall, they're not needed to still produce great e-mails to send out to customers.
Product experience analysis platform
Survey management solution for customer experience
Survey software for creating & distributing questionnaires
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews A big shout out to [SENSITIVE CONTENT HIDDEN] from their support team - just an outstanding asset to your team. What I love about AskNicely is it's simplicity and the focus on NPS. And now the ability to ask permission to use comments made in the NPS question, in our marketing is simply awesome. The think i dislike the most is the inability to manage people the away I find to be most intuitive.
Assessment scoring, survey and feedback tool for coaches
What users mention about Assessment Generator See all reviews Excellent software, especially for type assessments. It provides great ease of use for my clients. What I like the most about Assessment Generator is the "ease of use. I was able to figure out most of it all by myself. One of the titles of the segments can be confusing causing me to waste time and creating frustration when I just want to make a simple change in a specific section in a Type-based assessment.
Marketing automation platform with push notifications
Custom form creation and mobile data collection software
What users mention about Fulcrum See all reviews Generally, we are very pleased with the product and have received good customer support. I am very happy with the ease-of-use of the app, data validation capabilities, the rich data deliverables that I can obtain using Fulcrum, and the streamlining of our field data collection procedures. The most useful aspect is its ease of use and ability to make changes on the fly.
Online survey creation and data analysis
What users mention about SurveyMethods See all reviews Great service, setup was a breeze and we will use them for our annual tenant survey for the foreseeable future. Highly recommend if you're looking for a simple, affordable solution. It's relatively powerful and very affordable. The customer service SurveyMethods offers is also wonderful. It always works as you expect it to. Along with the ease of use, this is the best program of its type for any time of study from the most sophisticated to the simplest of studies. What users mention about FastField See all reviews I love how easy it is to customize the program to accomplish our goals. We used this to create an inspection and it came out amazing. No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood). Has struggled to resolve critical bugs. The speed and ease of use was key to its success because it had to be 10x better than the previous paper system that people were accustomed to.
Compensation management solution
What users mention about Compport See all reviews Error reports while uploading data need to be more specific. Sometimes difficult to understand why the particular error has occurred while uploading data. Amazing: customer friendly, quick and very well theought by someone who is very experrienced in Com&Ben. Highly flexible, agile, easy to use, super efficient, super smart and makes my job easier.
Online surveys, quizzes and assessments
What users mention about Survey Anyplace See all reviews I like how easy it is to customize the look and feel. I also like the logic portion of the software which allows great flexibility to set rules that change how the survey is completed. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective. I use this for creating fun surveys for my clients and their customers, mainly for customer satisfaction and feedback on how to improve services.
The Smart Way to Collect and Manage Data
What users mention about Formstack Forms See all reviews Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back. Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it. It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
Knowledge sharing & insights platform
What users mention about Bloomfire See all reviews The first thing you see when logging is most recent or popular assets and it doesn't allow you to quickly to go what you're looking for unless you type in search the name of the asset. Another positive thing is that it very easy to embed pages, links, pictures and multimedia. I can quickly compose articles that look nice and are useful. Compared to the software we used before, Bloomfire is smart, easy to use and also really easy to update. Our teams love how smart the search is and like how easy it is to bookmark commonly used links.
Engage everyone in your organisation
Online visibility management and content marketing SaaS platform
What users mention about SEMrush See all reviews There is so much useful data in SEMrush. The Keyword Magic Tool is great and really helps to focus one's efforts on finding the best keywords for their content strategy. I love GA but it can be VERY confusing. SEMrush is a little easier to navigate and understand, and it delivers such amazing information and data that you can really use to improve your web presence. Compared to Ahrefs their link metric is weak which I think puts them in a bad state. Apart from this their overall User interface is a bit confusing but er get to used to it.
Pricing research and optimization solution
Competitive intelligence for brands
Cloud-based market research analysis and data visualization
Idea management tool for large teams and focus groups
Video intelligence for data collection & insight creation
What users mention about LivingLens See all reviews Their support is simply amazing. Whenever I've reached out for help they have been quick to respond and patiently walked me through the issue. Great customer service and support and the tool has evolved into a great video capture research application. LivingLens offers great features to be able to use video open ends as quantifiable data - especially like the transcription capabilities.
Market research tool for gaining competitor pricing insights
Online community platform for customer engagement & research
What users mention about Recollective See all reviews From start to finish the experience with Recollective is always fantastic and the team is great - often going above and beyond to ensure project success. The innovation sprint the Recollective team does annually is awesome. They are always taking our recommendations into consideration and always added awesome new features. Add in ease of set up, amazing customization opportunities and member onboarding tools and it's simply the best of the best.
The 360-degree Feedback Company
What users mention about EchoSpan See all reviews Wonderful customer support and responsiveness. Echospan has a terrific team of customer-focused, knowledgeable, friendly folks. Fantastic customer service. Ve had some issues figuring out the program as a new admin, but the customer service has been outstanding. There is a great balance between 360 best practices and specific client needs. After helping to build 360 technologies for other companies and conducting market research for my own 360 initiatives.
Performance & Learning Management and Analytics for SMBs
What users mention about PiiQ by Cornerstone See all reviews I highly recommend this software it is user-friendly, encourages the development of SMART goals and is affordable - even for a non-profit organization. It is very innovative, This makes it convenient for companies of different Purposes. Great & Solid learning with their social collaboration tools, is very fast. The Analytics section gives a great overview of scoring of employees, giving the opportunity to see who your star performers are. We had Cornerstone's Growth Edition and then updated to PiiQ.
SharePoint and Office 365 HR System
All-In-One Performance Management Software
What users mention about Reviewsnap See all reviews It is easy to use and requires very little training. Being a consultancy firm that implements HCM software we appreciate Reviewsnap's versatility and their outstanding customer service. I like that I can keep all of the good emails and praise documents I have received throughout the year on my profile so I can easily feature my performance compliments on my annual review. Three, the customer service is excellent and fast so we were able to accommodate the distinct needs of the different companies quickly. I highly recommend this product and have been very satisfied.
Empower High-Performers, Build Leaders, And Engage Employees
360 degree feedback platform with questionnaire design
What users mention about click-360 See all reviews Availability of useful materials/tips to help me implement 360 feedback successfully. Finally, the pricing structure it offers your great value for money as well as flexibility. It is one of the best developmental tools at our disposal and has proved its effectiveness again and again. The click-360 experience has been great and has provided me with an opportunity to learn more about myself and how I come across to others.
Engage Teams & Collaborate Virtually using Insights platform
What users mention about OpaConnect See all reviews The goal setting, the meeting setup and the responsibilities are all good features which we use regularly. A google calendar invite is automatically added and that is good for remembering. I loved the user experience and the way it allows you to measure progress on goals and responsibilities. The way that makes the info available it's a great value for the organization. The software provides an excellent opportunity for supervisor/employee interaction and communication.
Digital scrum master bot for Slack
360 degree feedback system - A Smarter approach
360 degree feedback solution for organizations
Reference checking and talent feedback for recruiters
Configurable software to engage and manage employees
What users mention about PeopleGoal See all reviews We also asked for one special development option and they agreed to do it very quickly. So great job, thanks again. Robust talent platform with extensive custom functionality. Learning curve is fast for both employees and administrators due to ease of use. PeopleGoal was very supportive in setup (very simple and fast), customisation and online support for users is great.
Customizable 360 degree feedback platform
360 degree feedback & assessment
360 degree feedback for employee management
Talent Management Software for SMBs
What users mention about ClearCompany See all reviews Horrible customer support. Have submitted the same request to their support team a dozen times (regarding their feed to ADP, a supposed preferred partnership) and they go ignored and unaddressed. It is available at a reasonable price, organization during the hiring process of an applicant, helps employers hire the best talent, excellent service support staff and personalized training. The software does not function well at all. Multiple bugs, confusing workflows, poor system notifications, no customization to your hiring process.
The employee-friendly 360° Feedback tool
What users mention about Spidergap See all reviews Missing a lot of basic features such as saving a draft (I can't tell you how many reviews I've lost due to accidentally closing a tab, submission errors, etc.). Things that I like in this tool are setting up is easy, user friendly and customer support guys are very professional. They provide free trial set up which is very useful before choosing a tool. I love the high quality of this tool and its quick response that fulfills all the requirements of my questions. Furthermore, it is extremely easy to use.
Cloud-based HR & benefits administration platform
What users mention about bob See all reviews Time Off - its great that you can add holiday types, the visibility is really useful and great integration with Slack. Users are encouraged to share their 'superpowers' which helps people to connect with others who have similar interests. The system is really easy to navigate and there are some useful integrations. The system features everything you'd want from a modern HRIS and even more - we love club feature and about section - it helps employees learn more about each other and find common interests.
More than Performance Management
What users mention about Performly See all reviews Honestly, there isn't much to complain about except maybe the limited features available when offline, which can be a pain for often than you think. Loved the experience with Performly, it is accessible from anywhere and fits our dynamic culture and its so easy to use and very clear. Mostly I like the service of this software. Means, It's a really good app which focuses on their buyers.
Employee performance management software
What users mention about AssessTEAM See all reviews My rep, has made this experience wonderful. He helps me with any questions and helps me meet deadlines. The trial was invaluable and the implementation help that AssessTeam provided was outstanding. Customer service is great. The simplicity and ease with which we can operate this tool is really amazing.
A complete HR solution for companies of all sizes.
What users mention about SutiHR See all reviews SutiHr was outstanding from the time of interest, to implanting the product. Their latest improvements of the system are excellent. Price-wise, it is affordable compared to other HRIS. It also tries to improve their system as much as possible like adding "partial time off" ability to Time Off Request. What I like most about this software, is that it is user friendly and easy to navigate. What users mention about CakeHR See all reviews The UI looks good and is a very helpful tool to the organisation I work in. Gives me a good overview of who is off and for what reason that day. The time off functionality is reliable and well built. I don't find that there is many product updates, which would be nice, but the value for money overall is good, and I would recommend. Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information.
Workzoom is the all-you-need people management platform.
Cloud-based human capital management (HCM) solution
AI-powered customer engagement platform
What users mention about Bold360 See all reviews Overall, I am pleased with the software itself. I think the 360 web client is a nice upgrade. I like being able to send GIFs, they make the conversation more fun and similar to texting. In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews Honestly it's a great Zendesk alternative. LiveAgent was not only a perfect fit for managing our support related issues but it's also a great solution for engaging in sales prospecting. I want to highlight the Quality of LiveAgent Support, it is Excellent, very fast in response and they are really concerned to help and provide great service. The customer support team for LiveAgent has been excellent, helping work through our needs and how LiveAgent can meet those. The application has helped us improve our management support items.
Customer success solution for SaaS businesses
What users mention about Custify See all reviews Various health scores in a 360 view of our customers, very flexible automation engine, actionable tasks and super easy to use UI. Also worth mentioning the great onboarding and follow-up support. I cannot imagine a better solution or a better team to help you deploy their solution. We are now able to provide proactive customer support and deliver real-time tangible value to our end customers. I would also highly recommend their onboarding support (“concierge onboarding”), which was free of charge to us and a great help, as they pre-configured the platform for us - super time saver.
Feedback capture and analysis solution
Customer experience management (CXM) platform
What users mention about Qualtrics CustomerXM See all reviews The best feature of Qualitrics is in fact that it checks your survey when you've completed it as a means to revamp or perfect it. Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well. I also have called their customer support system a couple of times and they have always been super helpful and quick to answer my call.
Cloud-based email signature software for Microsoft Outlook
Cloud-based messaging and conversational AI platform
Reputation management software for handling customer reviews
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews The return on investment has been outstanding. Swell is an awesome company to work with. Ease of use and immediate results. Customer support is very helpful and want you to succeed. Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients.
The only unified customer support solution.
What users mention about Wix Answers See all reviews The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability. I love using this site because the features are amazing. I can create an amazing website in hours without having any issues. You can embed it on your website and app. It has a great search engine and good quality reports.