Survey software for business consultants and leaders ( 4.81/ 5 37 reviews) 102 Alternatives to Spark Chart
Explore a recommended list of Spark Chart alternatives for your business in 2019. Compare alternatives to Spark Chart side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Experience management platform
What users mention about Qualtrics See all reviews I always get great service and support from the support line. They are focused, professional and help to solve any issue that I have. I love how it pays you just for your opinion. These are great people to deal with and their. I benefit from the ease of survey design, and my research benefits from the complexity of surveys that you can design.
Customer experience management with data collection & reports
Simplifying Business Communication
What users mention about Nextiva See all reviews To elaborate the implementation reps are horrible and no little if nothing at all during our implementation we had two of our reps either quit or get fired. We were impressed with Nextiva’s approach to training and followed their recommendations and we were pleased with how that went. The customer service is awesome. And the system is super user friendly so honestly anyone can use it.
Cloud based and on premise survey software
What users mention about Key Survey See all reviews Surprised how good it actually is. and I liked it's support and sales teams - patiently and effectively they set up everything i needed. Feature rich service with most of the bells and whistles you hope for in a survey solution and intuitive. As a loyal customer for at least ten years, I've been extremely pleased with KeySurvey.
Survey software and questionnaire tool
What users mention about MySurveyLab See all reviews Also, it's very user-friendly. I most definitely recommend mysurveylab.com and encourage everyone to try it out. I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons. Great user support, great multi-language surveys.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews It took me some time researching for the best way to make an interesting and good looking survey, and SurveyLegend was the best tool I found. It is a very good and beautiful site with a nice interface for poll or award ranking purpose. It was my first time doing a survey and I'm glad a friend recommended the platform because I loed how easy and simple it all was.
Conversational survey tool
What users mention about SurveySparrow See all reviews SurveySparrow is really easy to setup and so friendly to use. The response rate is just awesome compared to traditional survey tools. I used other surveys like surveymonkey and swagbucks surveys but this one was better. It wasn't too complicated and more like a chat. It still has some lack of customization but they are working on it.
All-in-one market research & consumer insight platform
Heatmaps, behavior analytics & user feedback tool
What users mention about Hotjar See all reviews AMAZING insights into my website and added fantastic functionality to our user analytics. Hotjar has been instrumental in helping our company find out the best way to help our clients and their websites. That's what makes it great. The recordings are especially awesome to get a 'real' feel of what visitors are doing.
AI-powered market research platform
360-degree feedback survey solution
Talent management and employee engagement solution
What users mention about Quantum Workplace See all reviews Quantum and their team have been a wonderfully effective partner in our efforts to foster, track, and report on engagement here. I am not a technically talented person so sometimes have trouble navigating, but I think it is user error. Their tools are very good at translating vision into strategy and then execution.
People analytics & employee engagement software
What users mention about Peakon See all reviews Gives great insights into companies life, employees happiness, etc. Easy to setup and administer. No real issues with Peakon. Ve been a user for 2 years, and have no real negative feedback. She was so articulate in pitching the features and benefits, I was able to get an instant approval from our Finance Director.
Solutions for improving CX operational performance
Enterprise survey features without the enterprise price tag
Web-based online survey solution
What users mention about QuestionPro See all reviews I have one very good experience using QuestionPro in his free mode and the free professional trial with very good results and support. We are really happy with QuestionPro and can only recommend it to other NGO's to work with. The system does everything we need it to do and the support is outstanding.
Online, CAPI & CATI survey software for market researchers
Real-time insights for quick-turn, automated research
What users mention about QuickSurveys See all reviews Strong customer service. Good ability to survey panels. It is easy to program questions and the reporting has good features. Solid tool for the money paid, but best for simple surveys.
Online survey & feedback collection tools
What users mention about BlueX See all reviews We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. The system itself is clean and straight forward, visually pleasing to our end users, and technically secure. Ease to use and what you need is handy. Performance management tool is very useful for decesion making and makes my day to day life easy.
Flexible online survey software
What users mention about Voxco Survey Software See all reviews I have used Confirmit (18 years), SPSS dimensions (3 years), Survey writer (5 years), two different in-house proprietary software packages and Voxco is by far the worst. Voxco's entire team at all levels is also fantastic to work with. It is difficult to re-use answer lists unless they are 100% identical. There is no inline filtering or masking.
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews Some of the multi-brand/templating features are a little limited and confusing. It confused me as it was just that simple. I thought I was missing something. The sleek UI design and the presentation of crucial information is superior than its competitors such as Delighted.
Net Promoter Score & customer experience management software
Client satisfaction solution
What users mention about Centercode See all reviews Overall experience is pretty good. The reporting feature is great. Overall I am very happy with Centercode and would recommend them to any customer research group looking to conduct Alpha, Beta, or Field testing. The import process is cumbersome, and does not work well with large amounts of data.
Net Promoter Score (NPS) survey platform
Web forms: as easy as 1-2-3!
What users mention about 123FormBuilder See all reviews 123ContactForm is a great app for creating professional forms. Great price level, amazing live support, i strongly recommend this app. The best part about these forms is how customizable they really are down to the very fine detail. They went above and beyond to help ensure a successful conclusion to our trial evaluation.
Online reputation management
What users mention about BirdEye See all reviews My customers love it and say how convenient it is for them to use. It has totally boosted my business and I love it. Generating great client reviews is very simple. The ease of sending out review invites is wonderful. The people at BirdEye are great to work with. We are having great results gaining online reviews.
Employee engagement and recognition platform for enterprises
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews So, being well aware of our employees' needs, challenges and celebrations is key to our ongoing growth and success. It has provided us with a clear transparency of where our strengths lie and where we have room for improvement. We have been using WorkTango for about 9 months, and it has been awesome.
Real-time feedback & engagement at team or company level
What users mention about Hyphen See all reviews Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking. Spell-check would be nice, too. It's been a great way to get employees interacting with one another even when the posts are anonymous. Hyphen - great tool to learn about your employees and foster positive change.
Online surveys, polls, & quizzes with enterprise solutions
What users mention about SoGoSurvey See all reviews Besides, the support is great and they answer emails and questions super fast and in a very comprehensive way. I will definitely recommend it. Amazing site and easy to use and easy to contact your opinion with others friend, and most thing is more helpful and useful. The products tools are laid out well, easy for respondents to reply, and the reports were great! overall a wonderful and useful experience.
Automation, insights and best practices to grow a business.
Real-time employee engagement solution
Performance management & feedback solution
People success and engagement platform for global companies
Year-round, 360 degree feedback for teams
Automated feedback collection for development-based programs
What users mention about Blue See all reviews We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. The system itself is clean and straight forward, visually pleasing to our end users, and technically secure. Ease to use and what you need is handy. Performance management tool is very useful for decesion making and makes my day to day life easy.
Goal & performance management software
What users mention about PerformYard Talent See all reviews The people are great, helpful and encouraging. They make getting the product up and running very easy. Great website for streamlining goals and reviews. I like having a digital record of my accomplishments, which makes it easier come review time. PerformYard has been great. Great support and implementation assistance.
Performance management solution for businesses of all sizes
The People Enablement Platform
What users mention about Impraise See all reviews I like how you can give feedback anonymously to your coworkers or you boss. It is good to improve your work and your performance. Easy to use, the interface is very nice and logical. Nice design and functionality at its best. I know they are working on some awesome new features and it's really wonderful see them grow and develop.
The complete performance appraisal solution.
What users mention about Employee Effectiveness See all reviews We have great conversations, they get me the answers I seek, and they always appreciate my input about how to make the offerings even better. Love Culture Amp - easy and methodical in using before, during and after. The visualizations are like people geek eye candy. We share a similar passion for people and the employee journey. Your team is very responsive, knowledgable, and helpful.
Develop engaged and high-performing teams
What users mention about Lattice See all reviews Capabilities are always expanding. They have recently rolled out a bunch of new reporting for managers which is super helpful. The customer support is amazing. They truly partner with you to make sure you get the most out of the solution. A performance management tool that allows me to capture 360 feedback for, and from staff. The report function is outstanding.
Performance Management Software for High Performance Teams
What users mention about Engagedly See all reviews I love how user friendly this software is to navigate. I also love that there are many different options (posting, praising, polling etc). It has excellent features. I love that I can use this for onboarding, light LMS, and performance management/goals and development. Its a total game changer. The ability to praise once someone says something good.
The Smart Way to Collect and Manage Data
What users mention about Formstack See all reviews Being able to make fields based on responses from certain questions is great. Also, have approval settings is a great added bonus. I was glad to find a form builder that is suitable for healthcare clients and not overpriced. Ability to create custom forms with conditional fields was great. Easy to start and create an internal demo.
Entertaining Surveys, Serious Results
What users mention about Survey Anyplace See all reviews Great support team, sleek interface, user friendly and overall a great pleasure to use for marketers. They have amazing customer service and really go the extra mile to help make sure their clients are building the best surveys possible. I love being able to receive valuable feedback in creating and evaluating events. This works like a charm.
Custom form creation and mobile data collection software
What users mention about Fulcrum See all reviews Overall, we have been highly successful with using Fulcrum for our projects and it has played a critical element for winning new jobs. I am able to implement new functionality and fields as soon as I have the “a ha” moment. Sharing is great and immediate syncing. User Friendly, Cost Effective, Well worth the switch.
Online survey creation and data analysis
What users mention about SurveyMethods See all reviews The greatest benefit is being able to confidently tell others that we conduct secure and anonymous elections. We love the ease of use in designing and sending surveys to compile information quickly. Survey Methods has a very user friendly interface. I can develop an extensive survey and have it launched in a matter of minutes.
Assessment scoring, survey and feedback tool for coaches
Product experience analysis platform
Marketing automation platform with push notifications
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews Love the ability to see who is opening emails, clicking, ignoring, etc. It is super helpful to have these kind of analytics. Great for somebody just starting out. The customer support team is great super responsive very quickly. Great email tool, templates are great and are very helpful in keeping in touch with clients.
Everything surveys—made simple and powerful.
What users mention about Zoho Survey See all reviews Easy to use, love that it is free to use and has lots of features. The reports are pretty clear and useful. Thanks to the colleagues of HR, we enjoy this excellent tool for the valuation of our work. I am very impressed by the reports that this generates. Also, the interface with mail chimp was great.
Knowledge sharing & insights platform
What users mention about Bloomfire See all reviews Kind of clunky interface and not as intuitive as I'd like. Not too familiar with other tools so not sure what to recommend. I love how simple it is - it's not a be-all, end-all software. It's a KMS, and it's a very very good one. We have had great success implementing this tool for social learning. Several employees it is easy to use and navigate.
Market research tool for gaining competitor pricing insights
Online community platform for customer engagement & research
What users mention about Recollective See all reviews That is confusing and people dont understand what to do. Other example, the cards type activity where you have to drag the cards into categories, that is not the same in a phone, you can't drag them. When you know you are utilizing an industry best practices tool, and you know your clients are receiving unprecedented results, everybody wins. Always a great experience, fast customer service and a truly great and innovative platform.
Cloud-based market research analysis and data visualization
Performance Reviews, 360s, Goals and Objectives and 1:1s
What users mention about Small Improvements See all reviews The comments can then reference one of the key results. Originally we set the objectives semesterly, and they got lost amid the day-to-day work we do. Highlights of praise given to other co-workers. Simplicity of interface. As an end user, I've only used it a few times, but it seems like a solid product.
Employee performance management made easy
What users mention about Primalogik 360 See all reviews Responsive, knowledgeable, helpful. I couldn't say enough good things about the support I've gotten from him. Customer Service has been top notch. Anibal and the team are very responsive and always willing to help with whatever we need. A little introduction and they are good to go. Great way of generating performance feedback.
Configurable software to engage and manage employees
All-In-One Performance Management Software
What users mention about Reviewsnap See all reviews Very easy to use and flexible system. Wonderful customer service, fast and very nice. I like that it is modular and relatively easy to use. I think it is very flexible, which is great, but not always intuitive. Don't be overly impressed by slick dashboards and graphs or a pretty interface. Pay attention to ease of setup and usability.
The First Strategic Performance Management Platform
360 degree performance appraisals & feedback tool
360 degree feedback platform with questionnaire design
Customizable 360 degree feedback platform
Employee performance evaluation software
What users mention about AssessTEAM See all reviews The simplicity and ease with which we can operate this tool is really amazing. Awesome service but a few glitches (but awesome service). My workers and I we are so happy with these tool its has everything we need.
360 degree feedback & assessment
Create and run 360° feedback assessments
What users mention about Spidergap See all reviews I would highly recommend it to both Consultancies and Corporations interested in having a reliable tool with reliable results. The application has great flexibility and ease of use The support is fantastic and fast. Custom options facilitate the use of the tool. I was impressed with how easy the site was to use and how it made the whole process seamless for me and for the people performing the reviews.
A complete HR solution for companies of all sizes.
What users mention about SutiHR See all reviews Profile images that are not uploaded as a square becomes distorted. There was a time where we were getting flooded with birthday reminder e-mails from Suti as well that got annoying. The folks at SutiHR have been great about training and ongoing support as I get further and further into the capabilities of the software. I like how everything is accessible from the main screen and it’s easy to clock in and out.
Talent Management Software for SMBs
What users mention about ClearCompany See all reviews Terrific support through instantiation, excellent follow-up and great support site, training and commitment to constant improvement. The Implementation Team was awesome and the transition to our Relationship Manager has been great also. They are very responsive. It's a solid ATS, is it as robust at Taleo or iCims - no...but the price point makes it super competitive and very comparable to the big dogs.
Cloud-based HR & benefits administration platform
What users mention about bob See all reviews We had slight trouble in the beginning with the calendar view and it not working in the way we have previously been used too. Time Off - its great that you can add holiday types, the visibility is really useful and great integration with Slack. The live chat team are amazing! so helpful and happy to work out a solution to any awkward query.
AI-powered customer engagement platform
Reviews & customer content marketing
What users mention about Yotpo See all reviews Amazing features - could help both e-commerce and non-ecommerce websites - Great quick support. Additionally, our account rep is super responsive and helpful with any questions or issues we run into. They are a superb organization to deal with and just pure class all around.
Self-service support & customer education platform
What users mention about elevio See all reviews For what it sets out to do, elevio does it fairly well. However, as our business needs get more complex we're worried that the functionality of elevio will not be sufficient to keep up. Great product, great team, great value to our business. Elev.io is an amazing knowledge base for in-app help.
Customer Success Platform
What users mention about Gainsight See all reviews I love that i can see a customer score card and predict churn. I would recommend them to anyone. Great to help account managers stay on top of things. This is great software if you know what types of actions you want to take against the data and know how you should measure customer health.
Web based customer support
Don't Just Satisfy, DELIGHT
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews Excellent experience, easy to set up and the staff at "get more reviews" were friendly and helpful. To be blunt, I have recommended them to anyone and everyone interested in online reviews. I am a total fan of this team and service. I have only used the free trial and I like it very much and will recommend.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO. I am very impressed with the initial induction process that nice job had. Ve tried other software for getting reviews. At first I wasn’t happy with nice job ,but they’ve gotten much better since my first attempt.
Online review & reputation management for small businesses
What users mention about Broadly See all reviews We have grown our reviews from 8 to over 100 in less than a year. We are thrilled with the success we are having with Broadly. We have gotten an overwhelming positive response from our clients with any positive reviews daily. It has been a wonderful tool for our business. Ease of use, friendly professionals, follow-up, constantly improving the offering, simple interface, and my customers love it.
Mobile optimized cloud call center with multichannel routing
What users mention about PureCloud See all reviews For the past 6 months we have suffered ongoing service outages, large scale loss of call center report data, HIPAA violations. PureCloud is a great product, very agile and innovative and love the "almost" cloud based architecture. It's easy to use and is so feature rich out of the box it. The organisation loves the collaboration tools.
NPS solution for flexible data collection & analysis
What users mention about SurveyMonkey CX See all reviews Overall I highly recommend CX. Not only do you receive a great product but also a great team to help you along the way. The actual sending interface of the survey is TERRIBLE, it is incredibly confusing if a survey sent, which ones sent and when. The software is easy to use and there is great support if you need it. The system flows the way you would expect.
Simple customer satisfaction surveys for SMBs
What users mention about Simplesat See all reviews We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value. What I like most about your software is the flexibility in our ability to make changes to how it is customer facing. Since it is so easy to use we are getting a lot faster return on customer feedback. If someone is dissatisfied we know immediately and can address the problem upfront and quickly.
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews That's a powerful benefit, and one that will help you achieve greater success in your business. We haven't found anything that we dislike or has been a negative about Swell. What I mean by that, is that Swell CX helps businesses understand their customers, while also helping them gain exposure to new customers.
Customer experience and survey solution for SMBs
Review management for Google, Facebook and more
What users mention about Reputology See all reviews Our clients also love using the review survey app. I love when our clients love the solutions we offer them. We are very busy and to have all of this information filter to my e-mail is wonderful. Fantastic Customer Experience - Easy Deployment and Integration.
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews I also love that it is super easy for our customer so I don't feel like I am inconveniencing them with my request. This product is super easy to use, seamless to integrate, and we have recommended Podium to other dealers in our group. I felt very misled by the company and lost any trust I had in them. It was very disappointing.
Review monitoring software for multi-location businesses
What users mention about ReviewTrackers See all reviews We had to cancel our subscription to this and other social tools at one point and it is the software I missed the most. Great information and a huge time saver. A great product for a very reasonable price. This software was really helpful and easy to use and we liked being able to have a tool to gauge our online presence.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Couldtalk has many great and wonderful features that definitely can improve your work experience. I love the tags and click to call features. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you. Overall, I’m very happy with the product and the direction where it’s headed. The UI is very modern which makes it a pleasure to work with.
Net Promoter Score & customer feedback collection
Fast efficient data capture.
What users mention about Device Magic See all reviews I like how easy it is to use the software. I can explain it in a very simple form to any of the employees using the program. Power and flexibility in form design and functionality. Form Submission Distribution to backend databases and email notifications is excellent. The Device is user friendly, modern and customer service is exceptional.
Email marketing & social media marketing software
What users mention about iContact See all reviews They have an excellent support support. Their strategy advisers are very experienced and motivated, and help achieve successful campaigns. What we love most is it's super easy to use, and it give us great response. It's great for small business like us. The professionalism of each email because of their awesome templates are top notch. I highly recommend them.
Mobile-first employee communication for large organisations
Employee engagement, surveys & action planning
Employee intranet & collaborative suite with built-in apps
What users mention about OnSemble Intranet Portal See all reviews The support we receive from our Customer Success Manager is outstanding. I know I'll always get the perfect solution or help with any issues. It's easy to learn and customer service is top notch. The team at Passageways are eager to help you and make you successful with their product. The overall experience has been amazing as indicated above. But the lion share of my praise goes to the Implementation Manager.
Digital signage for visual communications
What users mention about FWI See all reviews I think that the Con lies with my own lack of tech skills and lack of knowledge about the software. It is flexible and powerful and constantly being improved. Everyone I worked with at FWI has been fantastic.
Self-assessment & analytics platform for HR teams
Employee reward and recognition platform for businesses
Performance Management Software
What users mention about Performance Culture See all reviews In addition their team is very knowledgeable, extremely helpful and passionate about setting our company up for success. I like that this product is so simple to use and provides a lot of good tips to help you a long the way. The software provides excellent tutorials and videos and the Performance Culture team is excellent.
Audience interaction and engagement analytics for meetings
What users mention about Glisser See all reviews The ease of use, ability to "like" other posts to show agreement, easily accessible. The main benefit I received from the software was that it made my life easier both leading up to during and after our conference. The option to download the presentation at the end is a nice touch and really helpful to delegates attending the presentation.