App comparison
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Twilio Flex
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer communications system
Twilio Flex Alternatives & Competitors (2026)
Top 9 free alternatives
800.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telephony tool for searching & activating toll-free numbers
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Live Chat
5/5
Voicemail Transcription
5/5
Customizable Reports
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
No pricing info
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
No pricing info
0.7
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Value for money
Starting price
No pricing info
0.4
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.5
Value for money
Starting price
No pricing info
0.6
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.5
Value for money
Starting price
No pricing info
0.9
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.4
Value for money
Starting price
No pricing info
0.7
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.2
Value for money
Starting price
No pricing info
0.6
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.4
Value for money
Starting price
No pricing info
0.6
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
0.8
Value for money
Starting price
No pricing info
0.9
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Capture, transcribe & analyze sales team calls & meetings
0.3
Value for money
Starting price
No pricing info
0.6
Functionality
Sales Reports
5/5
Event Triggered Actions
5/5
CRM
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create customer journey maps, personas & impact maps online
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Drag & Drop
5/5
User Research Analysis
5/5
User Journeys
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into growth with Survio.
0.9
Value for money
Starting price
No pricing info
0.6
Functionality
Multiple Question Types
5/5
Visual Analytics
5/5
Third-Party Integrations
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications & collaboration tool
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
File Sharing
5/5
Auto-Dialer
5/5
Screen Sharing
5/5
Top Features
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5