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Ungerboeck Software Pricing, Features, Reviews and Alternatives

Ungerboeck Software product overview

What is Ungerboeck Software?

Ungerboeck is the world’s event software trusted by thousands of customers who produce millions of events. Our community of customers, spanning more than 50 countries, includes top shows from across the world; amazing performing arts venues; global convention centers; some of the world’s most visited museums, professional sports arenas; plus, other unique events and venues of all shapes and sizes. We provide and end-to-end Event & Venue Management software solution with CRM, booking, registration, mobile, websites, reporting and financials tools. Ungerboeck allows venues to break down silos, to achieve their goals and enhance their business processes. All while delivering higher satisfaction, increased communication and better-connected relationships between your entire team and customers.

Key benefits of using Ungerboeck Software

  • Streamline the flow of Information and Communication within your venue. Effective day-to-day operations of your venue requires many different stakeholders have real time access to information without having to make phone calls, search shared drives and email inboxes.

  • Optimize your venue sales and marketing funnel using CRM built for booking, selling and servicing your event planner customers. Easily manage customer accounts and contacts including buying history, phone conversations, correspondence, documents, proposals, and e-mails.

  • Get on the faster, smarter path to digital success by seamlessly connecting your venues key business applications, data, things and people across ecosystem. Overcome IT complexity and break down your venues departmental silos by integrating various data sources and devices with Ungerboeck Connect API's.

  • Ungerboeck registration software understands the differences between registration for conferences, versus camps, courses, seminars, workshops and more. From customer account management to check-in, Ungerboeck has the critical features help you efficiently and effectively manage your guests.

  • Ungerboeck understands your financial processes and reporting needs. Finally you can eliminate redundancy and data re-keying by fully unifying your revenue and expense management needs within the same system used by the rest of your business. Generate a range of financial reports including accounts receivable, accounts payable, purchasing, and general ledger.

  • Staying on top of the latest security, compliance and continuity measures is a resource-heavy endeavor that can overburden your organization. The Ungerboeck Cloud significantly lessens your organization’s assumed risks and increases the capacity of your internal staff.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum

    Training options

    Webinars
    In Person
    Documentation
    Live Online
    Videos

    Ungerboeck Software pricing information

    Value for money

    4.2

    /5

    37

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Ungerboeck Software features

    Functionality

    4.3

    /5

    37

    Total features

    94

    11 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Third Party Integrations
    API
    Activity Dashboard
    Data Import/Export
    Email Marketing
    Mobile Access

    Functionality contenders

    Ungerboeck Software users reviews

    Overall Rating

    4.3

    /5

    37

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.61/10
    Rating distribution

    5

    4

    3

    2

    1

    18

    15

    3

    0

    1

    Pros
    Great implementation process with a great team of professionals, I can't say enough good things about them.
    They also have a great support website with a knowledge center and community based help center. Makes it easy to access information on tips, tricks and best practices at any time.
    My overall experience with Ungerboeck has been great. They are always so great to work with and helpful in realizing new projects and ideas that we may have for our institution.
    Cons
    Customers also had trouble finding the information needed and registering for the courses, leading to lost revenue through lost customers and more time spent registering customers on the back end.
    Each time an issue needed resolved, we were charged for the time it took to answer a simple question or easily fix a problem that was a glitch through Ungerboeck to begin with.
    The software could not keep up with our needs and led to frustrating encounters both for our customers and for our staff on the customer service side.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Ungerboeck Review

    Reviewed 22 days ago

    Overall, it is a great calendar system that I am very comfortable using

    Pros

    The breadth of features to help you contract, plan and invoice your event

    Cons

    Being able to send automated emails/reports would be a great feature

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Convention Center Scheduling and More

    Reviewed 2 years ago
    Pros

    The customer service that we have received over the past two+ years, has been awesome. We also like that the base of the software addresses the bulk of what we want it to do, but we have the ability to customize and make tweaks to make it work for our facility. The ability to provide online trainings and support has been awesome. The new certification program is helpful as well.

    Cons

    Customizing does cost money; for the first year, every time we asked for something it felt like it was going to cost something. I'd recommend setting aside funds for customization each year, as it really does make the software even better. Our accounting team still has to double entry everything; in the sales process, we were told that this system would connect with our accounting software but it does not.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

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    Ungerboeck Software OK

    Reviewed a year ago

    Ungerboeck worked fine for our office before we expanded into the non-credit and alternative digital credential realms fully. The software could not keep up with our needs and led to frustrating encounters both for our customers and for our staff on the customer service side. Each time an issue needed resolved, we were charged for the time it took to answer a simple question or easily fix a problem that was a glitch through Ungerboeck to begin with. If you have a limited number of offerings or focus in one area, then Ungerboeck would probably be fine, but as you grow and gain more customers, the time spent inputting courses and dealing with issues, is not worth the return on your investment.

    Pros

    Being able to see a list of sessions each time the software is opened, made the staff's lives easier as they did not have to constantly search for upcoming sessions. Also being able to customize the software so you could only see your sessions or upcoming events allowed us to keep track of our items without possibly clicking around in another staff member's events.

    Cons

    The software did not allow us to create a website through it or link directly to our website, which meant staff had to spend double the time inputting courses into Ungerboeck and then also using Cascade to input information into our website. Each time an update was needed, the same process had to be followed. Customers also had trouble finding the information needed and registering for the courses, leading to lost revenue through lost customers and more time spent registering customers on the back end.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Come a Long Way

    Reviewed a month ago

    I have used Ungerboeck since 2014 and moved up through v19, v20, and now v30. The software has come a long way and I am happy to be part of the Ungerboeck user family.

    Pros

    I love the ease of access that Ungerboeck has. Most actions are intuitive.

    Cons

    Some of the guides on the support center need to be updated to reflect new releases, etc. When I need help, I try to use that first before submitting a ticket but it's difficult sometimes when those articles are somewhat outdated.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Ungerboeck

    Reviewed 2 years ago

    My overall experience with Ungerboeck has been excellent; after using the system for a few years now I cannot imagine working without it. It really has changed how we work (for the better) and even our clients notice a difference with how much faster and easier things are for them as well.

    Pros

    Before Ungerboeck we were using excel to manage our bookings, contracts, and payments etc; changing to Ungerboeck has put all of this into one seamless system that has allowed us to streamline our processes. We are able to better track our clients, payments, contracts, bookings etc and the integration of all this information into one system saves us time on a daily basis. I enjoy the reporting features of Ungerboeck and how they were able to work with us to customize certain reports and processes for my department.

    Cons

    Getting the program up and running does take a lot of time and learning the system can be cumbersome, especially if you have never worked on software like this before. Being the administrator can feel like another full time job some days, especially when staff are having issues with the system or major changes need to take place.

    Ungerboeck Software FAQs and common questions

    Q. What type of pricing plans does Ungerboeck Software offer?

    Ungerboeck Software has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of Ungerboeck Software?

    Ungerboeck Software has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Ungerboeck Software support?

    Ungerboeck Software supports the following languages:
    Chinese (Simplified), Chinese (Traditional), English, French, German, Portuguese, Spanish


    Q. Does Ungerboeck Software offer an API?

    Yes, Ungerboeck Software has an API available for use.


    Q. What other apps does Ungerboeck Software integrate with?

    Ungerboeck Software integrates with the following applications:
    HubSpot Marketing Hub, Microsoft Outlook, PayPal, Google Analytics 360, QuickBooks Online Advanced, DocuSign, Mailchimp, Marketo Engage, Oracle Eloqua


    Q. What level of support does Ungerboeck Software offer?

    Ungerboeck Software offers the following support options:
    24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

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