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Userlot Logo

Customer Success Platform maximizing Net Revenue Retention

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Userlot - 2026 Pricing, Features, Reviews & Alternatives

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Userlot overview

What is Userlot?

Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

Revenue-focused dashboards highlighting key SAAS metrics - NRR, ARR, MRR, and Churn.

Fully flexible health scoring system that takes input from user adoption (product), surveys and client feedback (customers), and sentiment (CSMs).

Lifecycle journey visibility - At-a-glance segmentation of your clients in all areas of their journey - Trial to Paid, Product Fit, Adoption, Expansion, and Loyalty.

It provides analytics of feature usage and the value workflows the clients achieve from your software. At a glance, users can see when feature use drops.

True multi-product support allows account hierarchy visibility, product adoption, and flexible CSM allocation across the portfolio.

Starting price

99per feature /
per month

Alternatives

with better value for money

Userlot’s user interface

Ease of use rating:

Userlot reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Userlot's features

Account alerts
Account Management
Activity dashboard
Activity tracking
API
Churn management
Communication management
Configurable workflow
Contact management
CRM
Customer database
Customer engagement
Customer history
Customer management
Customer segmentation
Customizable forms
Customizable reports
Email management
Engagement tracking
Health score
Monitoring
Multi-Language
NPS of customers
Onboarding
Performance metrics
Real-Time notifications
Renewal management
Reporting & statistics
Reporting/Analytics
Revenue management
Segmentation
Survey/Poll management
Surveys & feedback
Task management
Third-Party integrations
Usage tracking/analytics
Widgets
Workflow management

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Userlot pricing

Value for money rating:

Starting from

99

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Userlot price and value

Value for money rating:

Userlot support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Webinars
Documentation
Videos
In Person
Live Online

Userlot FAQs

Q. What type of pricing plans does Userlot offer?

Userlot has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Userlot?

Userlot has the following typical customers:
Small Business


Q. What languages does Userlot support?

Userlot supports the following languages:
English


Q. Does Userlot offer an API?

Yes, Userlot has an API available for use.


Q. What other apps does Userlot integrate with?

Userlot integrates with the following applications:
Dialpad, Aircall, Zapier, Gmail, Pipedrive, Freshdesk, Flexera SaaS Manager, HubSpot Sales Hub, HubSpot CRM


Q. What level of support does Userlot offer?

Userlot offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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