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WhatsApp

4.7
(15.7K)

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Real-time customer communications management software

(214)

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WhatsApp Pricing

Pricing overview

Value for money rating

4.7

/5

15.7K

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Pricing details

WhatsApp is available free of cost.

What users say

This is a great tool for global communication. It saves money and because it is launched using a very common and popular platform, it’s very simple to introduce to other people.
We can talk to the family in a beautiful way because the audio and video quality is very good. Especially when I am talking internationally by spending 0 money, it is very helpful.

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Reviewers who mentioned pricing said:

AR
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Verified reviewer

Graphic Design, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Good communication tool with a huge cost of your privacy

Reviewed 4 years ago
Pros

I like how it is user friendly and allows video calls. Nowadays whatsapp is being used by everyone, replacing the traditional sms system. Its is good for the fact that you can find everyone in there, you just need internet connection and boom, the bridge of communication is build.

Cons

There are many cons in whatsapp as an app. I'm using it only because most of people I know are fanatics about it and keep only that one as a communication tool in their phones. What I dislike mostly about the ap are: 1- you can't use it in your computer if the internet is off on your phone. (Telegram does't have this problem) 2- the way it uses your data and doesn't respect privacy 3- When you delete a message, the other person gets the notification that there has been a deleted message (that can lead to more issues) 4- I consumes a lot of space on your phone. These are some of the main concerns I've had with Whatsapp.

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Sarthak K.

Computer Software, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp: Communication redefined

Reviewed 4 years ago

Overall, my experience has been great. I have been using WhatsApp daily for the past 8 years or so and I would be hard-pressed if it just disappeared or I had to find an alternative. It makes it very easy to talk and keep in touch with people, providing text, voice and video call functionality and it's free, what else can you ask for in an application! I'll recommend anyone who hasn't yet tried it to give it a shot, it's worth it!

Pros

It's an amazing messaging app that I've been using for the past 8 years. The best part was that it used the internet instead of SMS, which was a lot more prevalent ( and costly ) when the app launched. Another great feature is that you don't need to spam your contacts with your new phone number if you switch. You just change it in WhatsApp and that updates it and your contacts can see that you switched...

Cons

There's not much to dislike. The only issues I've had were voice calls dropping occasionally, which can also be due to unreliable internet, so I can't exactly say it was WhatsApp's fault. There have been total outages for a couple of hours a few times in the past, but I think that's acceptable, given that it is up and running all the other times. I also feel that I would use WhatsApp for sharing sensitive data if they incorporated end to end encryption for the messages, which is not there currently.

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aymane h.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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" The Best Free Communication App in the world"

Reviewed 3 years ago

In general, it's an extraordinary application to remain associated with companions. Can share this present reality continuously. Actually quite a decent application! Cherished It... its channels are awesome. I suggest everybody. Seeing that it is free and the Facebook possesses it... This implies they will be here for the long stretch. So on the off chance that you are searching for a solid correspondence...

Pros

Since I'm utilizing this application it's exceptionally simple to associate with my family, companion, and office universities. voice and video calling office in the application is probably the best element. Through my Status, I can share my accounts or spot I visit and it shows up just for 24 hours.it causes individuals to associate with one another in a smooth manner. Stickers and gifs are amazing. It's functioning admirably on the web and on portable, I can utilize the work area application, so I don't need to consistently get my telephone when I get a message. It's a piece of the existence of numerous individuals presently, including me. The most ideal approach to send pictures, recordings, emojis, and so forth to your family or companions.

Cons

Whatsapp I find that it consumes too much the connection because it automatically loads or downloads files that sometimes we do not want, the application requires too much power at the wifi level. The application requires too much power at the wifi level. the video call and in very low quality (I would say 240-280p), and group members limit is one issue that by may consider improving.

Rs
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Ronaldo s.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Practical, fast and secure application.

Reviewed a month ago

I use WhatsApp personally and professionally. I absolutely approve of the app, things like sharing location for a set amount of time is VERY COOL. Forming groups for productivity at work, sending/receiving payment, is pretty cool. But you are harassed when creating groups. There are groups that I don't even know and I get added to. You need to make a choice to avoid being placed in groups

Pros

What I liked most: low price, ease of use, ease of backup, pleasant interface, ease of use using only Wi-Fe when not 5G signal.

Cons

There should be a way to prevent anyone from being able to put other people in a group. When the contact is blocked, it is not possible to group another person, but when the contact is not blocked, it is possible to add anyone to a GROUP. You need to find a way to stop this.

DS
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Dilsha S.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp: Simplifying My Life, One Message at a Time

Reviewed 5 months ago

WhatsApp is a great, free, and easy to use communication tool. It excels at sharing various content, offers high-quality messaging, and is reliable. The downsides include the message deletion notification, automatic media downloads, and the lack of a message scheduling feature.

Pros

WhatsApp is easy to use with free of cost, can be connect with people all over the world corner to corner without any extra cost with great quality. What really stands out for me is how effortlessly it lets me share all kinds of data, from voice messages to videos, along with an array of expressive emojis. Messaging through WhatsApp is a delight, thanks to its high-quality delivery and the satisfaction it brings to my everyday conversations. The simplicity and efficiency of WhatsApp are what truly won me over. It's a clean and reliable tool for all my communication needs

Cons

WhatsApp drawback that I have find is when I delete a message that I have sent that I no longer need to send, WhatsApp snitch on me by sending this user has deleted this message, I hope they change this. I think WhatsApp should add a feature to only view media by not actually not downloading and later we can download only if needed, It will solve lot of my storage problem. One thing that bugs me about WhatsApp is that it doesn't let you schedule messages. Sometimes, I want to send a message later, like a birthday greeting or a reminder. I hope they think about adding it in the future to make things even better for us users.

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Simon M.

Media Production, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best end-to-end customer communication tool

Reviewed 8 months ago

WhatsApp has been the first point-of-contact tool that we have used since 2016. When WhatsApp Business was first announced we took the plunge to see if It would be effective for us to use. Till date, we consider it to be the best investment of time and money that we've made. The API is developer-friendly which has made automating most of our initial conversations with clients very easy. This helps us to save a lot of time and follow through with customers on a timely basis.

Pros

WhatsApp takes care of our complete end-to-end communication, right from when the customer first messages us, to the point of final delivery. Interfacing with the API makes it possible to manage online orders and provide timely updates. Setting us is very easy (developer friendly), which makes it a tool that takes care of itself and scale with the business. We are very happy with how WhatsApp has grown with the business.

Cons

Ever since conversation pricing was rolled out in June of 2023, our costs have gone up slightly. But it is almost negligible compared to how much revenue is rolling in.

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Bhagyashree K.

Banking, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Maximizing WhatsApp for Business: A Deep Dive into its Features and Benefits

Reviewed 10 months ago

Users generally find WhatsApp to be a user-friendly and reliable app that provides a range of features to meet their communication needs. The app is available for free on mobile devices and is easy to set up and use.WhatsApp's strong encryption and security features provide users with peace of mind when communicating with others, especially when it comes to sensitive information. The app also provides...

Pros

User-friendly interface: WhatsApp has a simple and intuitive interface that is easy to use and navigate.High-quality messaging: WhatsApp provides clear and high-quality messaging, which is important for effective communication with customers.Strong security features: WhatsApp provides strong end-to-end encryption for messages, which helps to protect sensitive information.Large user base: WhatsApp has...

Cons

Limited business features: WhatsApp's business features are limited compared to other communication tools, which may be a disadvantage for businesses looking for more advanced functionality.Limited support: WhatsApp does not provide as much support as other communication tools, which can be frustrating for businesses that need assistance with technical issues.Limited integration: WhatsApp does not...

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Daniel Francisco R.

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Whatsapp for college students

Reviewed a year ago

Until now all the time and years that I have been in the application of have been very pleasant. I have been present in each update and in each configuration since the beginning of WhatsApp, so I can say that since it began there have been excellent changes that have helped people to communicate in a better and more digitally interactive way.

Pros

What I value most about the application is its ability to create chat groups and the option to share photos, videos, documents, and locations with other users quickly and easily. In addition, the application uses an end-to-end encryption system that protects the privacy of conversations and the security of data. It also has identity verification features to prevent spoofing.

Cons

What I like the least is the lack of customization in the app, as it doesn't offer many interface customization options or advanced features.

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Noureddine B.

Program Development, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WhatsApp Review

Reviewed a year ago

WhatsApp has become one of the most popular messaging apps in the world, with over 2 billion active users. Many people appreciate the app's ease of use, simplicity, and convenience. The ability to send messages, make voice and video calls, and share media with friends and family for free has made it a popular choice for staying in touch with loved ones.Additionally, WhatsApp's end-to-end encryption provides users with a sense of security and privacy, as messages and calls are only visible to the sender and recipient.However, there have been some controversies surrounding WhatsApp's privacy policies and data collection practices, which have led some users to switch to other messaging apps. Overall, though, the app remains a widely used and trusted platform for communication.

Pros

One of the most popular features of WhatsApp is its simplicity and ease of use. The app has a clean and user-friendly interface that makes it easy for people to send and receive messages, make voice and video calls, and share files and media.WhatsApp also offers end-to-end encryption, which means that messages and calls are protected and can only be accessed by the sender and the recipient. This has made the app a popular choice for people who value privacy and security.Additionally, WhatsApp is free to use, and users can send messages and make calls to other WhatsApp users anywhere in the world without incurring any additional charges. This has made it a convenient and cost-effective way for people to stay in touch with friends and family, regardless of where they are located.

Cons

One of the potential downsides of WhatsApp is that it requires a stable internet connection to work. This means that if you're in an area with poor internet connectivity, you may not be able to send or receive messages or make calls through WhatsApp. Additionally, if you're traveling to a country where WhatsApp is blocked or restricted, you may not be able to use the app at all.Another potential issue...

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Sheikh Sumon J.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The safest app to communicate with.

Reviewed a year ago

This software is fantastic and has all the latest features. Each of the features in this app is available to us without cost, which relieves us of a significant burden. It has never been simpler to interact with my team and others. My daily life is significantly more safe thanks to its high-security measures, both in terms of what I choose to communicate and with whom.

Pros

I could upload any kind of stuff I wanted or instantly connect with my clients or a companion I wanted to talk to using this app. I could easily organize a conference or send an audio message to be more useful to the chosen person. I was able to complete my work even in isolated locations. I could simply host or participate in group calls and meetings. Apart from that, I was free to distribute any files, PDFs, or other information I wanted. This app truly offers an all-in-one experience.

Cons

This program has several advantages, but it also has some drawbacks. For example, the number of participants in a group call is set at a certain level, prohibiting us from adding more attendees than necessary. However, the software is always introducing new functions that let us interact with others more skillfully and successfully.

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Nourhan A.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your preferred window to communicate with everyone around you.

Reviewed a year ago

I have been using the WhatsApp app for more than eight years, and throughout this period, I have had and still have an excellent experience with it. I consider it my No. 1 app for daily communication, as I use it every day, on several occasions, for one-on-one and group communications with friends, relatives, and business partners. I use WhatsApp emojis, stickers, and GIF cards while chatting with...

Pros

The app's user interface is simple and flexible, making it suitable for most ages. It is compatible with the majority of smartphone types that run on either Android or iOS operating systems. Although it is 100% free and does not contain annoying pop-up ads, it still has many great features. In my opinion, one of the most critical features of this app is the complete privacy that it strives to provide...

Cons

Although the application contains plenty of advantages, it also contains some disadvantages that I encountered during my use of it. First, there are limitations on the size of shared media, such as 16 MB as a maximum size for sending video, and we can't send 30 images or more at once.Second, WhatsApp only accepts video files in MP4 and 3GP formats, so you will not be able to send them if you upload...

AR
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Verified reviewer

Higher Education, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp overall user experience

Reviewed a year ago

My overall experience with WhatsApp has been great ever since I started using it in 2016. It has come a long way with it's updates and thinking of what users might like. Aside the little cons as listed above I have no other issue with it. It is one of my most important apps.

Pros

The features I like about WhatsApp include the chat feature( chatting has become easier over the years. The ability to reply exactly to a particular chat sent by another person was what showed that they have improved). the file transfer( I have found transferring files easy). searching ( searching for particular chats has been easy for me. All I need is one word or date and I can find anything). starred...

Cons

The things I like least about WhatsApp is the connection issues that spring up when doing an audio or video call. Also, I don't like the quality WhatsApp gives pictures being sent or uploaded on status. Their feature of " highest quality upload" is still low compared to the actual quality of the picture. Furthermore, I don't like the camera feature of WhatsApp. It isn't great as compared to my actual camera. My local backup usually fails no matter my data connection.

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Tajalasfia O.

Writing and Editing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple WhatsApp review

Reviewed 2 years ago

Using WhatsApp is free and simple. Connecting with coworkers and personal contacts is easy. The software is quick, trustworthy and dependable. I use it every day to communicate with others through text, video, and photo. Its widespread use speaks for itself!

Pros

The application is free, widely available, trustworthy, and simple to use. Good functionality for an application that is free. Additionally, you may log in from a computer, which is a further convenience. Excellent is the "audio/video call capability". I don't have to worry about making pricey international calls because of the chat. It doesn't use a lot of data. It is incredibly cost-effective to use. The "status" function is fantastic. It enables me to promote my items for free. A wonderful resource for team communication is the "group feature." You quickly communicate with more than a hundred team members!

Cons

I would want to see certain things upgraded. I'll mention two Status: It seems unable to alter my status after a mistake. I would have to remove it and upload something fresh. This may be annoying, especially when I've organized a lot of entries in a specific sequence. Call-in conference. I can see the application's boundaries here. Not usually, the quality is excellent. Furthermore, it cannot be compared to similar goods that offer extra functions to enhance the user experience.

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Ngha N.

International Trade and Development, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent tool for both business and personal communications.

Reviewed 2 years ago

WhatsApp presents users with a lot of opportunities for improvement. Because it appears like virtually everyone in this day and age makes use of this application, getting in touch with people has been a great deal less difficult for me to do. It is useful in a broad range of contexts, and the fact that its security has been well tested offers me piece of mind. With the business version, we have been...

Pros

The ability to select which individual messages one responds to and how one responds to them. The user-friendliness of the device stems from the minimalistic approach taken in its design. This product may be utilized with no requirement for specialist knowledge or ability on the user's part. My company was able to put this into effect with no difficulty. The ability to control what other people see or know about you is a wonderful tool, and it's another thing that I really value about the platform. I like that I can pin chats, automatically reply to messages, share files, and so on. That's fantastic!

Cons

This program is not suitable for connecting with businesses of any size because it does not offer private messaging or other automated functions. In the event of a critical situation, being unable to make calls online might have catastrophic consequences. The ease with which other people may get a hold of your phone number is cause for alarm. In spite of the fact that no one will be able to communicate with you if they do not have your contact information, I believe that participants' phone numbers in group conversations ought to be kept secret, or at the very least, there ought to be the option to switch between keeping them secret and making them public. At the very least, this will result in a greater degree of privacy.

KB
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Kristy B.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp- All in 1 - Review

Reviewed 2 years ago

Overall the experience is delightful and pleasing. There are several advantages to using this economical and simple WhatsApp. Since practically everyone uses this application, it has made communication for me easier. It performs a variety of activities, and I feel very confident using it because it turns out to be very secure because of its end-to-end encryption feature of course. It is safer to avoid being stalked when you can block people you don't want to interact with and when no one on earth can reach you without your contact details. Best product used so far.

Pros

WhatsApp provides voice calling, video calling, private chat between two people, group messaging, file sharing, and location sharing allowing you to communicate messages privately without being concerned that someone else will read what you write. End-to-end encryption has been added to all WhatsApp communication methods, including voice calls, group chats, and individual text messages. Even now the...

Cons

This is one of the greatest apps I have tried so far, however the only thing I dislike about it is that you have to save someone's number before you can text them, even if you don't know them. It should function similarly to text messages in which the recipient's number is entered and the message is sent without being saved. I'd want to see some things upgraded. I'll mention a few like - I can't seem to amend my status when I make a mistake. I would have to erase it and post it again. We can send only 30 pictures at once only Additionally, the maximum size for exchanging documents is 16 MB. Also, the feature of "disappearing messages" might occasionally be problematic because it can delete some crucial documents that we can forget to save in real-time.

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Oluwakemi O.

Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp Review

Reviewed 2 years ago

WhatsApp has been great for my business. With WhatsApp status feature, I do not need to rent a store. All I do is, get enough people to save my contact, and they become my market audience. I have gotten a lot of clients and referrals through this feature. The group feature too has impacted my business positively. I get to show my products privately to a group of selected people at the same time. It saves time.

Pros

WhatsApp has a lot of amazing features that makes life so easy. -The 'view once' feature for sent photos is just so sweet. I use it a lot especially when I do not want my picture to be saved by someone else. -The 'chat feature' is the foremost. It has no location barrier. This allows me connect with friends in other countries with chats at the same rate I do with people living close to me. -The...

Cons

There are certain features I wish will be improved. I will mention two Status - I can't seem to edit my status when I make a mistake. I would have to delete it and make a new post. This can be frustrating, especially when I have arranged many posts in a particular order. Audio/Video calls - One can't seem to raise hands during calls, except you interrupt which is really not a good idea.

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Devyani S.

Banking, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Popular best messaging and client facing communication app

Reviewed 2 years ago

Overall, this app is brilliant for casual communication or for small business lead collection. I cannot use it for my professional clients as it is not that much capable on desktop app to share big files to client. Its great that they are improving the app to cope up with business needs with payment gateway and APIs for website's livechat.

Pros

I have seen every month updates from WhatsApp and its getting better and better everyday. I am using WhatsApp for business communication and I usually call my clients abroad which might cost me more if done through sim call but whatsapp saved my lots of money and time too. Even with whatsapp I can share my catalogue which I don't need to send everyone as it is available on my profile itself. Also, they have started payment gateway for business and people so that I can get all things needed for my business in one place..

Cons

Lots of time, I needed to send bigger files in zip or sometimes in pdf format but whatsapp don't allow drag drop for files more than 15 mb and even attaching them as document won't work because overall whatsapp restricts file size more than 25 mb. Desktop app make my system hangs many times if make it ideal for sometime. Even on browser based app takes lots of ram if used with chrome.

SS
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Sohial S.

Legal Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Communication Software Ever

Reviewed 2 years ago

I just love whatsapp for its easy to use interface and fast working. It has almost everything that you can expect fromand instat messaging app.

Pros

WhatsApp is without any arguments the best instant messaging and communication software rolled out ever uptill today. It provides you with every possible mode of interaction like texting, audio and video calling, group calling and sending files, photos and videos. Due to its extremely low bandwidth consumption, it works very well even on slowest internet connectivity and gives crystal clear voice quality....

Cons

Whenever we send photos and videos to our friends through WhatsApp, it greatly compresses it to make them lighter for quick sharing, thus highly reducing their quality.

HM
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Hafiz Muhammad H.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best review Of Whatsapp

Reviewed 2 years ago

My overall experience is good for WhatsApp. I am utilizing the best time after using WhatsApp. This application has become the daily used software in my life. I consume most of my time on WhatsApp. This application has made most of the problems easier. I am doing the best business-related tasks on WhatsApp. The usage properties are also easier for any person. In other words, any normal person can use...

Pros

Whatsapp is the best platform I have ever used. This software is the most used one on my device. The first and foremost advantage of using WhatsApp is that it is very convenient to use. The messages can easily send to any person who is present at any place. I can send my messages at any time. The messages speed and networking is very fast. I can send all types of videos, audio. The audio recording...

Cons

Although WhatsApp is the best software for communication purposes, there are also some cons to using WhatsApp. The first and foremost con that I experienced is whats Web feature. Any person can use the normal WhatsApp by sync option. Sometimes, I forgot to log out the computer details from my device. In other words, the second user can easily watch your WhatsApp messages and details. The other distraction...

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Ayodeji O.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User-friendly Native social networking application

Reviewed 3 years ago

Ever since the advent of WhatsApp, almost all their features has been good. You can use it on all platforms. It has made communication to any part of the world easy and less expensive for me. I think I can say it's one of the most commonly used social networking tool and it has not lost its position or quality.

Pros

It is a free platform for instant messaging  and easy marketing. You are provided with the status where you can display and advertise products or services to your friends. Communication is made better and easier with WhatsApp, you can video call, voice call, text messages and send files to people anywhere they are in the world. I appreciate the fact that not everybody can add you except they have your contact. This helps to minimize spams and disturbance from scammers

Cons

Though, nobody can chat you without having your contact, I still think people's number on group chats should be made private or they should provide a feature to toggle between making it private or public. This will atleast increase the privacy level. Also, files sent via WhatsApp, especially images,  tends to reduce in quality.

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Verified reviewer

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Application to Communicate Worldwide

Reviewed 3 years ago

The application is really stable, and I've never had a device crash while using it, even after a lengthy video call session with someone. In addition, it's an open-source software that has all the capabilities we require for productive communication, including voice, text, and video.

Pros

What a like about WhatsApp is the fact that it makes it easy for me to communicate with my family and friends no matter where they are. Furthermore, It lets users to form groups, making it simple to bring together people who share common interests. Another handy tool is a business profile, which allows you to enter crucial information about your company such as your website, email address, or even your product line with photographs and pricing. In addition, I like the privacy provided by the software through the End-to-end encrypted feature.

Cons

Actually, what I dislike about this app is that it irritates me since it compresses and degrades the image quality that I transmit to others without allowing me to send it in its original quality. I also don't like the limited length of videos that I want to send, which is specified in 1:37 minutes.

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Yassine E.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the best mobile messenger

Reviewed 3 years ago

I've used Whatsapp almost exclusively for both personal and professional communication since it first appeared. Every day, I talk to my family, friends, and coworkers. It is an easy-to-use, affordable device. You can block anybody you don't want to communicate with, as well as anybody you don't want to communicate with.

Pros

In addition to sending images and audio files, I can also send videos and documents using Whatsapp and other social media platforms. When you can have a conversation with someone while also looking at them, it's a wonderful feeling. My digital connection allows me to communicate with anyone, anywhere on the planet, in real time. If I need to get a message across quickly, I can form a group and disseminate it to everyone in the group at once. When chatting, I can also use formatting options such as bolding, italicizing, and cross-outs to help me communicate more effectively. Consider the following scenario: you were asked two questions; if you identify which responses you are providing, you will be able to provide them.

Cons

When texts are erased in bulk, a significant amount of personal information is lost. Group chats are problematic since they make it tough to have multiple talks at the same time, whereas its competitor makes it simple. When an internet connection fails, video conferencing participants are unable to hear one another properly. Both the file size and the number of files that can be transferred at the...

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Munema I.

Computer Software, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must-have app for all things messaging

Reviewed 3 years ago
Pros

When I look at my smartphone, I think WhatsApp is the app I use most frequently – or it's right there at the top, anyway. I use it in different situation and with different people, and here's why I would recommend trying WhatsApp if you're looking for an app you can use to communicate. With WhatsApp, you can: – call, make video calls, send voice messages or texts for free (well, you are going to...

Cons

Here's what I don't like very much about WhatsApp: – possibly becoming a paid app (there have been rumours about this for a while) – a better way to manage group notifications (in very active groups you'll get notified all the time)

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Michael C.

E-Learning, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It's ok.

Reviewed 3 years ago

Whatsapp helps because of the business profile feature. It allows clients to get to know about the company without even sending a message and not only. It brings the clients closer by allowing us to chat directly. It gives us the chance to leave a longing impression on the client and perhaps make him come back for more.

Pros

I like the fact that I can talk to my family members on the go and make video calls. Whatsapp makes being in contact with loved ones easier and you're able to keep up with loved ones even without talking to them via the status tab where everyone can share what they've been doing recently. Another useful feature is having a business profile that allows you to input important information about your business such as website, email or even your line of products with images and pricing. I'd say this is Whatsapp's redeeming feature as of right now.

Cons

What I do dislike about the software are only because of features I've been enjoying in similar apps: -Whatsapp has very (very) limited storage management on top of taking up too much space, why does a messaging app has to take away 1.6Gb of my storage? For this reason I've turned off automatic downloads but to no avail. If you have a phone with relatively low storage, I recommend using other apps. -You...

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Andy B.

Consumer Services, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most convenient communication tool, in the palm of your hand.

Reviewed 3 years ago

I used to only use WhatsApp to chat with family and friends, but since the pandemic, I now use it daily to communicate with my work colleagues and managers, in a WhatsApp group my employer created. In my work group, my colleagues are able to share any important updates or issues that the rest of the group need to be made aware of, so that everyone can implement any changes that are required to do our job correctly. The chat search function is also handy, as it allows me to search keywords and find any important messages I may have missed out on, or if I need to refresh my memory on certain changes or actions I need to take. It's definitely an application I would recommend everyone to use.

Pros

Not everyone has access to a computer at any given time of the day, that's why WhatsApp is convenient, as most people always have their phones with them wherever they may be. Chats on WhatsApp are more engaging with features such as being able to send GIFs, video, pictures and voicenotes. In addition to this, WhatsApp has a feature to make a video or voice call, so that you can have a more personal...

Cons

Although WhatsApp is free to download and fairly cheap to use, it would be great to be able to send free messages without having to spend money on data. Some network carriers do have WhatsApp data bundles though, which is even more cost effective. Other than that, there are more pros than cons.