App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Contact Center Software
Last updated: April 2026
176 software options
Sponsored
Zoho Voice
5
19
4
16
3
6
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone for SMB sales and support teams
Read more about Zoho Voice
3CX
5
279
4
130
3
38
2
10
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
Read more about 3CX
DialedIn CCaaS
5
272
4
35
3
4
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution to streamline operations
Read more about DialedIn CCaaS
CloudTalk
5
182
4
55
3
8
2
8
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center software for sales and support teams
Read more about CloudTalk
CallTools
5
136
4
12
3
6
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one predictive dialer & inbound call center solution
Read more about CallTools
Ringover
5
674
4
146
3
17
2
5
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Read more about Ringover
USAN Contact Suite for Amazon Connect
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email
Read more about USAN Contact Suite for Amazon Connect
Sparrow
5
4
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified agent desktop and productivity suite
Read more about Sparrow
InfiniTalk
5
5
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communication management software for call centers
Read more about InfiniTalk
C-Zentrix
5
0
4
1
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Contact Center with AI, CRM & Automation
Read more about C-Zentrix
Maqsam
5
7
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based contact center solution
Read more about Maqsam
8x8 Contact Center
5
22
4
16
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One solution for every customer interaction.
Read more about 8x8 Contact Center
Vocalcom Hermes360
5
15
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel contact center solution
Read more about Vocalcom Hermes360
inconnect
5
4
4
11
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make Contact. Do Business.
Read more about inconnect
Ring4
5
11
4
3
3
1
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Second phone number app for texting and calling
Read more about Ring4
CloudAgent
5
16
4
16
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Inbound, outbound & blended cloud contact center
Read more about CloudAgent
CallShaper
5
15
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Revolutionizing Contact Center Performance with CallShaper.
Read more about CallShaper
Sales Sling
5
14
4
5
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based auto dialer & lead management platform
Read more about Sales Sling
ICTContact
Open source asterisk based contact center software
Read more about ICTContact
AuguTech
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hosted predictive dialer & switch board solution.
Read more about AuguTech
VICIdial
5
201
4
47
3
12
2
4
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open source call center software with predictive dialer
Read more about VICIdial
Convoso
5
239
4
112
3
28
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI virtual agent for call center automation
Read more about Convoso
Enterprise Bot
5
6
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent Omnichannel Conversations
Read more about Enterprise Bot
Kavkom
5
51
4
15
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Predictive dialer and telephony software for telemarketers
Read more about Kavkom
Voiptime Cloud
5
62
4
18
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Great contact center software for SMB and Enterprises
Read more about Voiptime Cloud
