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Contact Center Software

Last updated: April 2026

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196 software options

Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Zoho Voice logo

Zoho Voice

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

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3CX integrates call center features that help you satisfy the most demanding of customers. CRM integration and call work flows eliminate tedious and time intensive tasks. With the 3CX Live Chat plugin your agents can chat, video and call with your website visitors in real-time.

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DialedIn CCaaS logo

DialedIn CCaaS

Cloud-based contact center solution to streamline operations

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Contact center efficiency software including predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.

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CTM logo

CTM

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud contact center built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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CallTools logo

CallTools

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

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Ringover logo

Ringover

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Peopleware logo

Peopleware

Brings work and demand into perfect balance.

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Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

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Voiptime Cloud logo

Voiptime Cloud

Great contact center software for SMB and Enterprises

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Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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inconnect logo

inconnect

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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AuguTech logo

AuguTech

Hosted predictive dialer & switch board solution.

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Our aim is focused on maintaining mutually beneficial relationships with clients. By utilizing our in-depth expertise, we provide what is necessary to optimize call center operations. We develop customized dialing solutions to reach specified operational goals.

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VICIdial logo

VICIdial

Open source call center software with predictive dialer

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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NICE Workforce Management logo

NICE Workforce Management

Workforce management solution

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NICE Workforce Management suite helps companies with their strategic planning, agile scheduling, and AI predictive forecasting through machine learning.

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CallShaper logo

CallShaper

Revolutionizing Contact Center Performance with CallShaper.

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CallShaper empowers contact centers with robust tools like AI, QA, scripting, and customized reporting while enhancing customer interactions for sales, service, answering services, and telemarketing.

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Vocalcom Hermes360 logo

Vocalcom Hermes360

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Office24by7 logo

Office24by7

(0)

All-in-One Office Automation Solutions

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Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

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HiperMe! logo

HiperMe!

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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8x8 Contact Center logo

8x8 Contact Center

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Cloudya logo

Cloudya

Integrated business communications platform.

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A complete, feature-rich solution for effective and transparent multichannel communication via your web browser connected to Cloudya, our cloud communication platform.

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Bright Pattern logo

Bright Pattern

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Telecmi logo

Telecmi

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Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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Glassix logo

Glassix

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Sparrow logo

Sparrow

Unified agent desktop and productivity suite

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Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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