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Customer Communications Management Software
Last updated: April 2026
18 software options
Sponsored
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
HoneyBook
5
563
4
74
3
24
2
8
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client management for freelancers & SMBs
Get started with a 7 day free trial today.
Read more about HoneyBook
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Smith.ai
5
26
4
2
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai
Chekkit
5
69
4
13
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging and reputation management platform
Read more about Chekkit
Trring Me
5
0
4
1
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based communication management platform
Read more about Trring Me
Quidget
5
3
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Handle up to 80% of Tier-1 support with AI
Read more about Quidget
SleekFlow
5
2
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversions through conversations
Read more about SleekFlow
Bigin by Zoho CRM
5
538
4
168
3
16
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pipeline-centric CRM system for small businesses
Read more about Bigin by Zoho CRM
Kustomer
5
54
4
22
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Sagicc
5
11
4
4
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An intelligent customer service experience.
Read more about Sagicc
Mobile Text Alerts
5
58
4
19
3
5
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 SMS Marketing Service for Businesses
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Podium
5
325
4
111
3
27
2
14
1
45
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled lead management and conversion platform
Read more about Podium
Freshchat
5
50
4
40
3
16
2
4
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
Read more about Freshchat
servis.ai
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
ReminderCall.com
5
129
4
33
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Appointment reminder system for the medical industry
Read more about ReminderCall.com
Intaker
5
2
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled conversational platform for lead conversion
Read more about Intaker
