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Top Rated Customer Engagement Software with Web based - Page 3

Last updated: September 2026

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633 software options

VideoAsk logo

Get personal with face-to-face interactions: at scale

VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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OneSignal logo

Maximize Engagement. Minimize churn.

OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Delighted logo

Cloud-based customer and employee experience platform

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Text Request logo

Ignite customer engagement

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

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Upnify CRM logo

Web-based customer relationship management (CRM) solution

Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

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WeBee logo

Customer communications management software

WeBee is a customer communications management software that helps businesses in the hospitality sector manage bookings, contactless check-in, payments, guest orders, and more. The platform enables managers to pre-book various hotel amenities, such as transfers and restaurant bookings.

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Covideo logo

Video messaging that gets real results

With Covideo, businesses can record, send, and track your personalized video messages from computer or smartphone. Deliver videos from email, SMS, social media, or CRM. See all the most relevant metrics, updated in real-time, via the easy-to-use reports and analytics.

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Questback logo

Experience Management

Questback is an Customer Engagement platform for improving customer engagement

Our mission to make organizations smarter by acting on feedback from customers!

As a Nordic leader in experience management solutions we serve customers in the Nordics and the rest of the world.

Let´s create more eng

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LearnUpon logo

The future of learning is agentic.The journey is human.

Move beyond the limits of the traditional LMS into the Agentic Learning Platform era, where intelligent agents elevate human capability.

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Acobot logo

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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Nudgify logo

CRO using Sales Pops, Social Proof and FOMO notifications

Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges

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Revetize logo

Business marketing software for small businesses

Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Stamp Me logo

Digital stamp card loyalty platform for small businesses

Stamp Me is a digital loyalty platform that replaces traditional paper punch cards with mobile-based stamp collection and rewards redemption. The platform offers real-time customer insights, push notification capabilities, SMS messaging, and gamification features such as Scratch & Win promotions. Businesses can issue stamps through tap-and-go hardware devices, QR codes, or manual console entry, and the platform integrates with email and CRM systems including Mailchimp.

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Product Fruits logo

User onboarding platform

Product Fruits is a customer onboarding platform that offers interactive tours, checklists, and tooltips to help users learn applications more efficiently. The platform includes AI-powered tools that generate product tours and announcements, while providing self-serve support through an in-app help center and knowledge base. Product Fruits also features feedback collection mechanisms and analytics to measure user satisfaction and engagement.

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Sopro logo

Sell more with Sopro.

Sopro is an award-winning B2B lead generation agency offering lead generation, demand generation, and email marketing solutions to businesses in the UK, Europe, and the US.

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LaunchNotes logo

Clear. Strategic. Impactful release notes and product comms.

LaunchNotes helps product-led teams centralize updates to drive adoption, alignment, and growth. Trusted by Square, CoreLogic & more.

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Messente logo

Software for sending SMS, WhatsApp, and Viber messages

Messente is a business messaging platform that enables organizations to send SMS, Viber, and WhatsApp messages globally to 197 countries. The platform offers omnichannel messaging through a single API, authentication services with one-time passwords, and notification capabilities. Messente includes features like adaptive routing, fraud detection, and number validation to ensure reliable message delivery.

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XM for Customer Experience logo

Customer experience management (CXM) platform

Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer engagement.

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Bettermode logo

All-in-one community platform for branded communities

Bettermode is an all-in-one customer community platform that unifies several engagement tools to streamline customer experience. Build a knowledge base and Q&A, collect feedback and engage your customers with gamification and notifications; enable them to connect under your brand.

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PropFuel logo

Cloud-based customer engagement platform for marketers.

PropFuel is a cloud-based marketing automation platform, which helps businesses in construction, hospitality, marketing, technology, and other sectors create campaigns, conduct sentiment analysis, build landing pages, and send follow-up emails to clients. It provides several functionality including custom domains, artificial intelligence (AI), reporting, pre-made templates, event triggers, data collection, and more.

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B2Chat logo

B2Chat Multiagent & MultiChannel

Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

Kommo provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs.

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Mteja logo

Cloud-based customer engagement tool for teams.

Mteja is a unified customer engagement platform that integrates multiple communication channels including Calls, SMS, WhatsApp, and USSD into a single interface. The system offers comprehensive CRM features with customer profile building, sentiment analysis, and data-driven insights for personalized engagement. Businesses can leverage Mteja's chatbots, campaign tools, and ticketing system to automate workflows and efficiently manage customer interactions.

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