App comparison
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Customer Experience Software
Last updated: April 2026
17 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Survicate
5
69
4
25
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Read more about Survicate
Zoho CRM
5
3.5K
4
2.3K
3
782
2
171
1
81
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Tidio
5
467
4
101
3
15
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
CustomerHero
5
161
4
14
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creator and feedback collection
Read more about CustomerHero
Responsly
5
5
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Grow your business by caring for people
Read more about Responsly
CallPage
5
32
4
8
3
0
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website button & pop-up widget for automated call backs
Read more about CallPage
OnceHub
5
96
4
28
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Be where it matters. Bring your A game and sell.
Read more about OnceHub
Customer Thermometer
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
Read more about Customer Thermometer
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 30-day free trial, no credit card required.
Read more about LiveAgent
Jotform
5
2K
4
622
3
81
2
16
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based form builder tool for digital forms.
Read more about Jotform
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
Read more about FoxMetrics
LiveChat
5
1.2K
4
428
3
62
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
Kayako
5
67
4
67
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
refive
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement and retention platform
Read more about refive
Retently
5
27
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Net Promoter Score & customer feedback collection
Read more about Retently
Involve.me
5
43
4
17
3
3
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create high-converting funnels that turn visitors into leads
Read more about Involve.me
