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Customer Experience Software
Last updated: April 2026
29 software options
Sponsored
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Squirro
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data finds purpose with Squirro
Read more about Squirro
Cemantica
Customer Journey Management Platform
Read more about Cemantica
RingCX
5
136
4
69
3
30
2
7
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered contact center
Read more about RingCX
Canny
5
50
4
23
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback & feature request management
Read more about Canny
Typeform
5
671
4
239
3
26
2
4
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
Read more about Typeform
BetterFeedback
Qualitative customer feedback analysis software
Read more about BetterFeedback
Lime Connect
5
419
4
204
3
17
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Front
5
202
4
57
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Leadoo
5
20
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
Read more about Leadoo
Zoho Creator
5
78
4
74
3
11
2
5
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one AI-based low-code app development software
Read more about Zoho Creator
DevRev
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
DevRev OneCRM, purpose-built for technology companies
Read more about DevRev
Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Olvy
5
15
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Manage your User Feedback like a Pro
Read more about Olvy
Groove
5
56
4
25
3
3
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
Read more about Groove
Zuar Portal
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Provide branded Tableau dashboards!
Read more about Zuar Portal
Userback
5
57
4
13
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand what users want, and build what they love.
Read more about Userback
OMQ
Customizable, AI-powered customer service
Read more about OMQ
ProdPad
5
6
4
4
3
2
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product management and roadmapping for product teams
Read more about ProdPad
WalkMe
5
37
4
18
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform the User Experience
Read more about WalkMe
Dovetail
5
67
4
27
3
1
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-native operating system for customer intelligence.
Read more about Dovetail
LimeSurvey
5
27
4
18
3
3
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free international cloud-based survey software
Read more about LimeSurvey
Kayako
5
67
4
67
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Freshdesk Omni
5
2
4
0
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer support software
Read more about Freshdesk Omni
