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Customer Experience Software - Page 2

322 software options

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Thought Industries

4.6
(68)

Powering the Business of Learning

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Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

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Aimtell

4.6
(16)

Web push notifications for mobile & desktop

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Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers

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Centercode

4.4
(61)

Client satisfaction solution

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Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more.

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Zoho CRM

4.3
(4,9k)

CRM software that helps you sell smarter, better, faster.

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Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features.

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NiceJob

4.9
(101)

Reputation marketing with reviews, social & SEO tools

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media

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Minerva

5.0
(20)

Create clickable instructions for anything on the internet

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Minerva is the easiest way to capture and share clickable instructions, on demand, for anything on the internet. Save time and headache by just sending a process embedded in a URL.

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ThinkOwl

(0)

Customer service powered by AI

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Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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Falcon.io

4.2
(179)

Unified social media marketing and management platform

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Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management

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SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

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Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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FiveStars

4.6
(1,2k)

Providing Loyalty and Marketing for 15,000 Local Businesses

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Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often.

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SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

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SmartKarrot is a Customer Experience Platform that helps organizations to create and manage digital touchpoints. From product onboarding, feature adoption, feedback cycles, multichannel communication - SmartKarrot provides an integrated approach to provide a consistent experience for your customers.

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EnjoyHQ

4.8
(13)

User research repository platform for UX teams

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EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis.

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Bitrix24

4.0
(466)

100% free CRM, collaboration and communication tool suite

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Bitrix24 #1 FREE customer experience and customer relationship management platform used by 5 million businesses worldwide.

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Kangaroo

4.5
(47)

Customer loyalty, engagement & marketing platform

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Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.

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SendX

4.7
(23)

Affordable Email Marketing Software

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SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month.

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Thematic

4.9
(15)

AI-powered customer feedback analysis

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Thematic is a feedback analysis platform which pulls multi-channel feedback into a single view, discovers emerging specific themes and sentiment and provides visualization and reporting. We help you retain your customers better, reduce contact center volume and save costs on reporting.

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Usage Intelligence

4.3
(7)

Usage analytics solution built for distributed software

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The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture.

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ProfitWell

4.7
(20)

Real-time analytics for subscription businesses—100% free

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ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree.

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Weave

4.4
(177)

Cloud-based team communication software

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Weave is a cloud-based team communication solution designed to help healthcare, veterinary, and accounting organizations interact with customers and employees through chats, emails, and calls.

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Canny

4.7
(31)

Customer feedback & feature request management

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Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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Pyze

4.8
(19)

Actionable customer intelligence for brands & enterprises

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Pyze is an actionable customer intelligence suite which helps brands and enterprises to maximize user retention through AI-based engagement and personalization

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GetMoreReviews

4.7
(129)

Review generation & reputation monitoring tool

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GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online

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Zonka Feedback

4.8
(25)

Multi-channel survey & feedback platform

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Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts

Read more about Zonka Feedback