App comparison
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Customer Experience Software
Last updated: April 2026
12 software options
Sponsored
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Creatio CRM
5
106
4
23
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New era CRM to manage all customer and operational workflows
Read more about Creatio CRM
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 30-day free trial, no credit card required.
Read more about LiveAgent
Nextiva CRM
5
3
4
1
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service and relationship management software
Read more about Nextiva CRM
Jotform
5
2K
4
622
3
81
2
16
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based form builder tool for digital forms.
Read more about Jotform
JustCall
5
109
4
70
3
20
2
12
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
EngageBay CRM
5
632
4
246
3
22
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
LiveChat
5
1.2K
4
428
3
62
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
Kommo
5
116
4
50
3
15
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
RAYNET CRM
5
24
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most easy-to-use CRM solution.
All contacts, deals, your calendar, your sales pipeline analysis –? all in one place.
Perfectly organized data that simplify your work and give you a thorough overview of your business.
Read more about RAYNET CRM
Thryv
5
313
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
