getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Reporting/Analytics in 2026 - Page 15

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

541 software options

LiveChat logo

AI-based live chat for customer support and sales teams

learn more
LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

Read more about LiveChat

Users also considered
Zoho Survey logo

Cloud-based tool for creating and manging surveys

learn more
Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

Read more about Zoho Survey

Users also considered
Opportunity CRM logo

CRM for small to midsize businesses

learn more
Opportunity® CRM is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

Read more about Opportunity CRM

Users also considered
CustomerGauge logo

Customer experience management platform for B2B companies

learn more
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

Read more about CustomerGauge

Users also considered
Planhat logo

Customer success platform

learn more
Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

Read more about Planhat

Users also considered
TapMango logo

Customer Loyalty & Marketing Platform

learn more
TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

Read more about TapMango

Users also considered
FeedMetrics logo
(0)

AI-powered feedback & complaint management system

learn more
FeedMetrics is an AI-powered platform for managing feedback and complaints, gathering input from customers and employees via surveys, campaigns, and complaint channels. Its AI sentiment analysis identifies themes, prioritizes issues, and triggers workflows to assign ownership based on risk. FeedMetrics centralizes feedback management for customer and employee experience initiatives across industries.

Read more about FeedMetrics

Users also considered
Feefo logo

Harness the power of verified reviews.

learn more
Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Read more about Feefo

Users also considered
unitQ logo
(0)

Understand your users in real time

learn more
unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

learn more
ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered
TheySaid logo

User testing and research, accelerated by AI.

learn more
User testing and research, accelerated by AI.

Read more about TheySaid

Users also considered
Thought Industries logo

Leading Customer Learning & Intelligence Platform

learn more
Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

Read more about Thought Industries

Users also considered
Artiwise logo

Holistic CX Platform for Sustainable Customer Satisfaction

learn more
Artiwise is an AI-driven VOC platform that helps users enhance customer satisfaction through a unified interface of various channels including call centers, surveys, live chats, reviews, support tickets, and more. It offers actionable insights to help businesses boost customer loyalty through root-cause diagnosis, sentiment analysis, and trends.

Read more about Artiwise

Users also considered
eGain Suite logo
(0)

Cloud platform provider for customer engagement automation

learn more
eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

Read more about eGain Suite

Users also considered
Gladly logo

Cloud-based customer service platform

learn more
Gladly is a CX platform that powers personal, seamless service across channels—helping brands turn customer support into long-term loyalty.

Read more about Gladly

Users also considered
Personyze logo

Deliver AI-driven recommendations & website personalization

learn more
Personyze offers a complete website personalization solution with behavioral targeting, email personalization, recommendations engine, and marketing automation functionality. This one toolset includes everything you need to provide relevant and engaging experiences at every digital touch-point.

Read more about Personyze

Users also considered
Exeevo Omnipresence logo

Cloud CRM Platform for the Life Sciences Industry

learn more
Exeevo Omnipresence is one multichannel CRM solution created specifically for the life sciences industry. Its use cases include Marketing, Commercial, Field CRM, Medical Affairs CRM, Event management, Content Management, Expert and Patient Engagement.

Read more about Exeevo Omnipresence

Users also considered
Qnvert logo
(0)

Cloud-based customer engagement solution

learn more
Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

Read more about Qnvert

Users also considered
Zoho Creator logo

An all-in-one AI-based low-code app development software

learn more
Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enhance business efficiency. It supports enterprise architecture, legacy system modernization, and digital transformation with integrations and built-in analytics.

Read more about Zoho Creator

Users also considered
RavenCSI logo

Survey platform for tracking customer & employee experiences

learn more
RavenCSI’s infrastructure is housed in Azure and is configured to use only SOC2 compliant services. Data associated with RavenCSI utilizes industry-standard encryption technology and is encrypted while in motion and at rest. It includes infrastructure to support white label services and data transfer via RESTful API.

Read more about RavenCSI

Users also considered
easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
Repustate logo

Natural language processing tool for automotive businesses

learn more
Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in various languages including Arabic, French, German, and Chinese.

Read more about Repustate

Users also considered
Chattermill logo

Customer feedback analysis software

learn more
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

Read more about Chattermill

Users also considered
Echo AI logo
(0)

Generative AI based conversation intelligence platform

learn more
Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

Read more about Echo AI

Users also considered