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Top Rated Customer Experience Software with Real time analytics - Page 4

Last updated: October 2026

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375 software options

Mayday logo

The intelligent knowledge base for customer care

Mayday is a cloud-based knowledge base that improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.

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Vocalcom Hermes360 logo

Omnichannel contact center solution

Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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Ovation logo

AI feedback & recovery platform for restaurants

Ovation is a guest experience platform designed for restaurants that collects feedback through SMS-based surveys and QR codes. The platform features real-time guest recovery tools, reputation management capabilities, operational insights with menu-level analytics, and text marketing functionality. It integrates with point-of-sale systems, online ordering platforms, and loyalty programs to help multi-unit restaurants analyze feedback and address customer concerns.

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ThriveDesk logo

Customer experience software for small businesses

ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Fullstory logo

Cloud-based behavioral data platform for all teams

Fullstory is a cloud-based behavioral data platform for web and mobile that auto-captures user interactions, delivering session.

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CUX logo

UX & Analytics Automation Tool

Digital Experience Analytics tool that save up to 5x time on analytics

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Survey Analytica logo

Cloud-based survey platform

Survey Analytica is a survey platform that comes with a vast collection of stunning templates. It saves users' valuable time and effort in designing surveys.

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OnceHub logo

Be where it matters. Bring your A game and sell.

OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly.

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GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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PinMeTo logo

Marketing and search technology for multi-location brands

Get found, chosen, and trusted with PinMeTo. An Agentic AI-powered marketing platform built for multi-location brands to dominate search, maps, social, and AI.

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Jahia logo

Digital experience and content management platform

Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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Pendo logo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Pyze logo

Actionable customer intelligence for brands & enterprises

Pyze is an actionable customer intelligence suite which helps brands and enterprises to maximize user retention through AI-based engagement and personalization

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re:spondelligent logo

AI-powered review management platform

re:spondelligent is an AI-powered review management platform built for multi-location restaurants and hotels. It centralizes reputation management across 100+ review platforms in 135+ languages from a single dashboard.

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allswers logo

Customer and employee engagement platform

allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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Emojot logo

All-in-one platform for customer-centric transformation

Assess customer feedback via touchpoint surveys throughout their lifecycle. Track satisfaction & loyalty using real-time analytics.

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Moveo.AI logo

Power the Toughest Conversations

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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BetaTesting logo

Real-environment feedback & technical testing platform

user feedback, customer experience journeys, user onboarding, feedback surveys, bug tracking, bug reporting, beta testers

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AirVote logo

QR smileys to monitor service levels in public restrooms

Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

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hello24.ai logo

Conversational commerce platform

DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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MFour Studio logo

Capture your customers at consideration.

The ultimate platform for surveys, behavior data analysis, and consumer research. Easily identify personas, fine-tune pitches, create outstanding products, and achieve peak performance.

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Staffino logo

Transform your customer experience with Staffino.

Staffino helps companies transform their customer experience by collecting real-time feedback, analysing journey pain points, and delivering AI-powered insights that enable teams to create more personalised, seamless, and satisfying customer experiences across all channels.

Read more about Staffino

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