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Top Rated Customer Experience Software with Real time analytics - Page 3

Last updated: October 2026

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375 software options

Hotjar logo

Digital experience insights for any business selling online

Improve your customer experience with Hotjar. An intuitive, visual way to discover, consolidate, and communicate user needs.

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Swell logo

#1 Patient experience platform for Healthcare

Swell is the AI-powered patient experience agent for DSOs, MSOs, and PE-backed specialty groups. We unify reviews, patient surveys, employee feedback, and healthcare listings into one system that reads every signal, responds in your brand voice, surfaces what's working, and flags what's not — across

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Userlytics logo

Cloud-based usability testing platform for digital assets

With card sorting, tree testing, shareable highlight reels, automatic audio transcriptions, and more, quickly run customer experience studies to gather feedback & insights from your target persona(s) as they navigate your sites, apps, or prototypes (or your competitors) on mobile, desktop or tablet.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Dashly logo

Marketing and customer conversation management platform

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

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youengage logo

Customer experience and engagement solution

youengage is a customer experience and engagement solution designed to help businesses interact with users at every step of the customer journey, generate leads, gain feedback, increase revenue, and capture data via a unified platform. It enables professionals to design quizzes using personality tests and knowledge quizzes and create and share conversational surveys and forms with customers.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

Intelligent CX Analytics to understand why your NPS drops

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Quizell logo

Turn personalized product recommendations into sales!

Quizell fast-tracks e-commerce sales with personalized product recommendations. Create a quiz to discover your customers’ needs and lead them to solutions that work for them. Increase sales, reduce returns, and discover new opportunities for business growth.

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Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

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ReviewFlowz logo

Reputation and review management software

Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

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easyfeedback logo

Web-based survey and feedback management tool

easyfeedback is a web-based survey tool used to create and analyze customer surveys, market research surveys, employee surveys, quizzes, event/seminar surveys and 360-degree feedback.

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SmartSurvey logo

Online survey & questionnaire tool

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

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Crisp logo

All-in-one multi-channel solution for customer messaging

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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GUIDEcx logo

Client onboarding and project management software

GUIDEcx is a customer onboarding platform designed with customer experience in mind. Engage customers in a transparent implementation process, speed up time to value, and reduce churn.

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Nickelled logo

Cloud-based customer engagement solution

Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.

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Whatfix logo

Accelerate Digital Adoption

Whatfix augments your customer experience with personalised onboarding & help and lets you optimise all your interactions with users for maximum effectiveness

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NextMe logo

Cloud-based waitlist solution for service-based businesses

NextMe is a virtual waiting room that helps service-based businesses manage their waitlists and queues. With its intuitive features like self-check-in, customizable SMS notifications, and real-time customer engagement, it enables users to eliminate long lines, improve customer retention, and drive revenue.

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HappyOrNot logo

Helping companies improve operations with real-time feedback

HappyOrNot is a feedback insights solution that helps companies improve operational excellence and business performance.

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Localyser logo

Turn online reviews into your most powerful marketing tool.

We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more.

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MarketSurge logo

All in one lead management software

MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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Insocial logo

Customer experience, feedback and survey management software

Insocial helps businesses collect feedback across the entire customer journey. From shop visits to chatbot conversations. Any interaction can be measured. Users can create and manage personalized surveys to identify strengths, communication efficiency, and areas of improvement.

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Scal-e logo

Omnichannel marketing system with customer loyalty programs

Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence.

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Thematic logo

AI-powered customer feedback analysis

Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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RavenCSI logo

Survey platform for tracking customer & employee experiences

RavenCSI’s infrastructure is housed in Azure and is configured to use only SOC2 compliant services. Data associated with RavenCSI utilizes industry-standard encryption technology and is encrypted while in motion and at rest. It includes infrastructure to support white label services and data transfer via RESTful API.

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