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Top Rated Customer Experience Software with Real time analytics - Page 2

Last updated: May 2026

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373 software options

Tidio logo

Aill-in-one customer support software with AI features

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Tidio is an all-in-one customer experience platform with features like help desk, live chat, chatbot, and AI agents. Improve engagement by talking to customers in real time, automate answers with chatbot Flows, or use Tidio's AI agent to resolve up to 64% of all interactions.

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Yonyx logo

Decision tree driven Interactive guides for customer service

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Create decision tree driven interactive guides that integrate with your CRM & help improve customer experience while reducing cost.

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Jotform logo

Cloud-based form builder tool for digital forms.

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Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!

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TapMango logo

Customer Loyalty & Marketing Platform

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TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

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AiTrillion logo

All-in-one Marketing Automation Platform

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AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

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KnowledgeOwl logo

Knowledge base and documentation software

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AI-forward, customer-first knowledge base software that can reduce churn and delight users. Powerful search, seamless SSO, and comprehensive analytics to optimize journeys. Make support truly scalable.

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XM for Strategy & Research logo

Customer insights & brand research survey management tool

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XM for Strategy & Research is a survey management tool designed to help businesses collect feedback and provide insight into brand awareness and consumer preferences. Key features include sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, and data insight reports.

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Crewhu logo

Web-based employee engagement and customer satisfaction tool

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Crewhu is a web-based recognition and gamification platform designed to help businesses across various industry verticals collect customer satisfaction feedback, gamify performance metrics, and recognize employees based on their performance. It lets organizations reward employees using automated badges for a variety of occasions including birthdays and company anniversaries.

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Contentsquare logo

#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app.

Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a help desk and customer experience management software. It helps businesses manage customer interactions from a unified platform. LiveAgent is a leader in delivering personalized experiences and exceeding customer expectations.

Start with a 30-day free trial, no credit card required.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

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Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Lucky Orange logo

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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SurveyLab logo

Survey software and questionnaire tool

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Best survey tool for customer experience tracking and management. CSAT, NPS / NPS2, CES and closed loop process support.

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Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

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Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews

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Influitive logo

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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LiveChat logo

AI-based live chat for customer support and sales teams

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LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Userback logo

Understand what users want, and build what they love.

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Userback is a powerful tool for collecting fast visual feedback from any website or application. Simply add the Userback feedback widget to your website and let customers easily provide highly-contextual visual feedback with video and annotated screenshots.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across multiple channels from a single intuitive interface. Apart from omnichannel support, you can offer self-service with a knowledge base and track customer satisfaction with CSAT surveys.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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InAppStory logo

All-in-one platform for managing in-app communications

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With tools like stories, mini-games, in-app messaging, and personalized content, we help businesses connect with their users.

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VideoAsk logo

Get personal with face-to-face interactions: at scale

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VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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