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Top Rated Customer Experience Software with Public administrations - Page 12

Last updated: September 2026

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517 software options

Pixis Insights UI/UX logo

See your product through your user's eyes.

Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

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Gallabox logo

A single, collaborative customer communication tool

Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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Waymaker logo

Cloud-based business performance management solution

Waymaker is an intelligent management platform that helps leaders grow their organizations and achieve goals. The software includes several key features to set clarity, empower accountability, and accelerate outcomes.

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Fin logo

Perfect customer experiences made possible with Fin

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer.

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Crowdtech logo

Market research solution for organizations

Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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Newired logo

Contextual guidance for in-app support

Newired is a 100% code free, enterprise digital adoption solution which helps companies guide, analyze & optimize user experience. Create interactive guidance layers on top of existing web-based apps or websites to provide step-by-step guidance.

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Cyara logo

Deliver flawless customer experiences with less effort

Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Drift logo

Live chat & in-app messaging for sales & marketing

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Appy Pie Live Chat logo

Live chat software for customer experience management

Appy Pie Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real-time. This live chat software offers a range of features that optimize the user experience, provide valuable customer insights, and boost team productivity. Appy Pie Live Chat offers various customization options, allowing businesses to create a branded and visually appealing chat widget.

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WelcomeTrack logo

A customer relations tool to monitor and control shipments.

WelcomeTrack software helps e-commerce platforms optimize the delivery of products by promoting proactive measures. It helps improve the customer experience and encourages buyers to return to the store due to the quality of service.

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Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

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Track logo

An intelligent system for customer experience management

Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.

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Repustate logo

Natural language processing tool for automotive businesses

Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in various languages including Arabic, French, German, and Chinese.

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Surveytagger logo

Feedback Text Categorizer

Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish.

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Inline Manual logo

Digital adoption platform facilitating customer engagement

Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.

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UserExperior logo

Everything you need to analyze digital experience.

UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

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Heap logo

All-in-one solution for creating great digital experiences.

Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.

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Broadcaster BOT logo

Connect the world with your company.

BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Oracle Service logo

Web, Social & Contact Center

Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

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GuildQuality logo

Cloud-based solution to streamline surveying processes

GuildQuality is a cloud-based platform designed to help home builders, remodelers, and service providers deliver exceptional customer service, gather valuable feedback, track performance, and promote their commitment to quality.

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Arena logo

Group Live Chat Platform

Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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Maqsam logo

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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GatherUp logo

Software to gather, manage, and market customer reviews.

GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

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