PeopleVine Pricing, Features, Reviews & Alternatives

PeopleVine

Engagement solution for members, customers, and employees

4.7/5 (10 reviews)

PeopleVine overview

What is PeopleVine?

PeopleVine is a cloud-based marketing and engagement solution that helps businesses to engage employees, members and customers across their workspaces, loyalty programs, member organizations, and more. Engagement data is tied back to CRM records, enabling the development of personalized relationships.

PeopleVine's centralized dashboard allows users to manage room and resource bookings, online orders, events, availability, email & SMS marketing, and more from a single interface. A built-in directory lets users search and manage all members, and automate communications. All interactions can be tracked across more than 60 TouchPoints including eCommerce orders, reward point accruals, spend, and more.

PeopleVine allows organizations to manage engagement with their loyalty program across multiple locations and online stores. Users can create digital membership cards and send out newsletters, promotional codes and special offers to members. Geofencing technology enables the delivery of notifications to customers when they are in a physical store. For membership organizations, PeopleVine provides tools for processing applications, onboarding members, and managing memberships.
peoplevine.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Brazil, Canada, Germany, Mexico

Supported languages

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PeopleVine screenshot: PeopleVine dashboardHow to Create a MembershipPeopleVine screenshot: PeopleVine booking detailsPeopleVine screenshot: PeopleVine pickup detailsPeopleVine screenshot: PeopleVine upcoming appointments

PeopleVine user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.2
  3.9
  4.7
Anonymous

People Vine- Great tool for Marketing field people

Used daily for 1-2 years
Reviewed 2019-04-25
Review Source: Capterra

For me its highly recommended software. One should give it try for sure.

Pros
- Very easy to use and understands. Also, it's very easy to upload CSV excel files. - It provides great experience for my client as well as employees. They need to put less effort on day to day task and can work on other important things which is more needed. - People vine is Outstanding software. You just need a lit bit practice and need to play with it for a while. The support team is also very supportive and always there for you. - It helps us to get connected with our customers and I personally love working on this software.

Cons
- It automatically throws notifications, Reminders email to junk box. It can be contained useful information sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nate T.

Great Tools for Collaboration and Communication

Used daily for 1-2 years
Reviewed 2019-10-07
Review Source: Capterra

Overall experience has been good. I appreciate the personal contact with our reps, the webinars for questions, and the powerful tools that allow our organization to achieve many things.

Pros
I love the power of People Vine, the many tools in one place, and the customizability.

Cons
Learning curve, some bugs from time to time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tristan S.

Huge potential, with some refinement

Reviewed 2017-01-09
Review Source: Capterra

PeopleVine has a ton of potential, and we've been using it for about half a year to accomplish the basic purposes that we need to use it for. The initial presentation was great and made everything seem really easy, but the actual usability leaves much to be desired, on both our end of things and on our members' side. After diving into the system, we found a number of things that didn't work properly that probably could have been fixed if proper usability tests had been done before launching to the public. Unfortunately, I too often felt like I was a beta tester, finding flaws or things that just didn't work while trying to set up our membership programs. The system has a relatively steep learning curve. I consider myself quite capable when it comes to SAAS, and I think the intention of this system is to take usability clues from great services like MailChimp and Google for Business, but some things are pretty unintuitive, and the Help area isn't as robust as it should be for most users. As it is now, I think this system is best suited for organizations that have very defined goals in mind and enough money to pay someone else to handle membership programs and campaigns on the platform. Most small organizations with no experience using this platform would struggle with it. As another reviewer mentions, Jordan has been fairly responsive, but we really need a customer service rep who can be more involved helping clients/members with hiccups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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RJ P.

PeopleVine has completely automated the way we do business.

Used daily for 6-12 months
Reviewed 2017-07-27
Review Source: Capterra

Pros
PeopleVine has completely automated the way we do business. It's allowed us to be on one system which all talks to each other. It's further automated our entire business process which is amazing. We previously used Infusionsoft and it's night and day from this software and much more user friendly.

Cons
Still learning how to use it a bit. I'm techy but not as much as I could be... The training that one of the customer rep provides to our team is incredibly helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rebecca K.

Streamlining Processes

Used daily for less than 6 months
Reviewed 2017-01-19
Review Source: Capterra

We've been working with PeopleVine now for four months and have had overall great experiences! It has really helped to streamline our communication with students (customers), and take some of the manual work out of our day to day tasks. We are continuing to learn about new features, and look forward to using it more in the coming months!

Pros
The campaigns and notifications, making it easier to send information to students.

Cons
Many things are not intuitive or have glitches, so it is taking longer to complete tasks than expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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PeopleVine pricing

Pricing options
Subscription
View Pricing Plans

Contact PeopleVine for pricing details.

PeopleVine features

API
Activity Dashboard
Alerts/Notifications
CRM
Contact Management
Email Management
Email Marketing
Mobile Access
Reporting/Analytics
Search/Filter
Social Media Integration
Third Party Integrations

Access Controls/Permissions (294 other apps)
Calendar Management (308 other apps)
Customer Database (325 other apps)
Customizable Branding (355 other apps)
Customizable Templates (310 other apps)
Data Import/Export (428 other apps)
Reporting & Statistics (412 other apps)
Surveys & Feedback (292 other apps)

Videos and tutorials

Additional information for PeopleVine

Key features of PeopleVine

  • Application Management
  • CRM
  • Customer Surveys
  • Dues Management
  • Email Marketing
  • Gift Card Management
  • Interaction Tracking
  • Loyalty Cards
  • Member Directory
  • Member Portal
  • Membership Database
  • Membership Management
  • Online Bookings
  • Payment Processing
  • Point of Sale (POS)
  • Reporting/Analytics
  • Segmentation
  • Space Reservation
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