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Top Rated Customer Satisfaction Software with Surveymonkey
Last updated: May 2026
17 software options
Sponsored
Zoho CRM Plus
5
37
4
26
3
5
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
Read more about Zoho CRM Plus
5
337
4
113
3
7
2
5
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about monday CRM
5
16
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent CX Analytics to understand why your NPS drops
Read more about Clootrack
5
54
4
22
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
5
14
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer feedback analysis
Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.
Read more about Thematic
5
431
4
240
3
30
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
5
9
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee feedback analysis platform
Read more about Deep Talk
5
5
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Machine learning customer feedback analytics platform
Read more about Enterpret
5
24
4
9
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The leading LMS for Customer and Partner Training
Read more about Skilljar Customer Education
5
16
4
7
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback analysis software
Read more about Chattermill
5
209
4
95
3
14
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
5
5
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Go from customer feedback to action without the guesswork.
Read more about Lumoa
5
26
4
15
3
6
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success platform
Read more about Gainsight CS
5
2K
4
1.1K
3
166
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
5
3
4
9
3
7
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your most impactful improvements start here.
Read more about Keatext
5
38
4
21
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build better products with intelligent product feedback
Read more about UserVoice