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Top Rated NPS Software with Small business - Page 2

Last updated: September 2026

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60 software options

Surveyapp logo

Software for creating and managing feedback and surveys

Surveyapp is an omni-channel feedback platform offering tools for businesses to gather customer and employee feedback. It includes a smiley survey app for tablets, smiley survey buttons for instant feedback, email surveys, web surveys, and a survey kiosk for busy locations. Surveyapp also provides real-time analytics, automated reporting, and experience management software to help organizations measure, analyze, and improve customer and employee experiences.

Read more about Surveyapp

Users also considered
SightMill logo

Net Promoter Score (NPS) survey platform

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement

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Users also considered
Promoter Ninja logo

Send Net Promoter Score (NPS) surveys to customers

Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

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Users also considered
IntouchSurvey logo

Collect Voice of Customer data with flexible survey software

IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, & other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing & acquire new customer

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SmartSurvey logo

Online survey & questionnaire tool

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

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Users also considered
Tatvam logo

Customer Experience tool for aquariums, museums & airports

Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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Wootric logo

Modern customer experience and feedback management tool

Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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Users also considered
Trustmary logo

Improve your website with fresh reviews

Trustmary helps you boost your website with stylish review widgets, collect fresh company reviews automatically, measure customer satisfaction, and build more trust with potential clients. Suitable for all types of businesses in all industries that are looking to acquire customers online.

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Users also considered
GetFeedback logo

Send better surveys. Collect better feedback.

GetFeedback is easy-to-use online survey software designed to improve response rates.

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Users also considered
doopoll logo

Create brilliant surveys with zero fuss.

Take the stress out of creating surveys.

doopoll is an easy-to-use survey platform, that saves you time and effort by helping you to create brilliant surveys, with zero fuss.

Create, share, present, and analyse your surveys in just a few clicks. We've made every feature a breeze to use.

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Users also considered
Refiner logo

User feedback & customer survey software for SaaS companies

Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

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Users also considered
Hona logo

Hona: Revolutionizing Client Communication for Law Firms

Hona is a customer communication management tool that helps law firms offer automated case updates to their clients, keeping them off calls and emails and giving them more time to work on the cases.

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Users also considered
Zoho Survey logo

Cloud-based tool for creating and manging surveys

Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

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Users also considered
Checkbox Survey logo

Secure survey software for governments and businesses

Many companies rely on Checkbox for their survey and feedback needs. Due to its on-premise deployment, data security, and extensive customization options, Checkbox is the preferred tool for many businesses and organizations in government, research, healthcare, education, and the private sector.

Read more about Checkbox Survey

Users also considered
Customerly logo

Cloud-based AI customer service for SaaS teams

Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

Read more about Customerly

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InMoment logo

Customer and employee experience management software

InMoment’s XI platform gives you the ability to measure and analyze your Net Promoter Score, as well as any other metric you might use. This approach gives you the ability to create dashboards so what you see is most important to you, design and send surveys, and close the loop with customers.

Read more about InMoment

Users also considered
SurveyLegend logo

Mobile-friendly survey management platform

SurveyLegend makes it easy to track and improve your Net Promoter Score (NPS). Effortlessly measure customer loyalty, identify promoters and detractors, and turn real-time feedback into actionable insights that drive growth—just like the world’s leading Fortune 500 companies.

Read more about SurveyLegend

Users also considered
AskNicely logo

Cloud CX platform for multi-location service teams

AskNicely is a cloud-based customer experience platform for multi-location service businesses that collects feedback via NPS, CSAT.

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Users also considered
Alchemer logo

AI-powered feedback and reputation management.

Alchemer supports NPS programs with flexible survey design, automated distribution, and AI-powered analysis of open-text follow-ups—helping teams track scores over time, uncover the why behind them, and close the loop with detractors quickly.

Read more about Alchemer

Users also considered
SurveySparrow logo

Cloud-based omnichannel experience management platform

SurveySparrow is a cloud-based experience management platform for businesses of all sizes, offering conversational surveys.

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Users also considered
CheckMarket logo

Cloud-based enterprise survey software solution

Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Users also considered
SmartCustomer logo

Reviews collection, management, and publishing platform

The customer reviews platform where millions of buyers and businesses worldwide come together.

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Users also considered
Trustpilot logo

Customer review management platform for online businesses

A customer review management tool that brings businesses and consumers together through reviews.

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Skeepers Feedback Management logo
(0)

Understand and improve your customer experience

Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

Users also considered
SurveyStance logo
(0)

One-tap feedback surveys for kiosks, QR codes, and email

Collect NPS where response rates are highest, at the point of experience. Run the 0–10 question on iPad kiosks, QR codes, email signatures, or help desk replies. Follow-ups capture the why. Real-time Promoter/Passive/Detractor tracking by location, detractor alerts. From $29/month.

Read more about SurveyStance

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