App comparison
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AzureDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for SMBs
AzureDesk Alternatives & Competitors (2026)
Top 6 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
0.2
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.6
Value for money
Starting price
0.2
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.3
Value for money
Starting price
0.1
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.6
Value for money
Starting price
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.4
Value for money
Starting price
0.1
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Lessons Learned Database
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A database for storing and searching for lessons learned
0.3
Value for money
Starting price
0.2
Functionality
SSL Security
N/A
Discussions/Forums
N/A
Collaboration Tools
N/A
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.4
Value for money
Starting price
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.2
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.5
Value for money
Starting price
0.3
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.7
Value for money
No pricing info
Starting price
0.3
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.1
Value for money
Starting price
0.5
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sell, bill and organise work in one place.
0.5
Value for money
Starting price
0.2
Functionality
Quotes/Estimates
5/5
Mobile Access
5/5
Knowledge Base Management
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.6
Value for money
Starting price
0.2
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Value for money
Starting price
0.6
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help recruitment firms grow and increase profitability
Value for money
Starting price
0.3
Functionality
Task Management
5/5
Lead Management
5/5
Interaction Tracking
5/5
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.7
Value for money
Starting price
0.8
Functionality
Proactive Chat
N/A
Intent Recognition
N/A
Content Management
N/A
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Custom-built business management software.
0.4
Value for money
Starting price
0.2
Functionality
Production Scheduling
N/A
Referral Tracking
N/A
Sales Trend Analysis
N/A
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All blended omnichannel CCaaS cloud contact center platform
0.3
Value for money
Starting price
0.8
Functionality
Outbound Call Center
N/A
Real-Time Data
N/A
Text to Speech
N/A
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.3
Value for money
Starting price
0.8
Functionality
Macros/Templated Responses
N/A
Real-Time Notifications
N/A
Prioritization
N/A
Top Features
Queue Management
4/5
Incident Management
4/5
Email Management
4/5