App comparison
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Cbox
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based live chat application for online events
Cbox Alternatives & Competitors (2026)
Top 10 free alternatives
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
3.4
Value for money
Starting price
No pricing info
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
4.0
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The go-to group chat platform for dynamic virtual spaces
1.0
Value for money
Starting price
No pricing info
5.0
Functionality
User Management
N/A
Surveys & Feedback
N/A
Discussions/Forums
N/A
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
3.6
Value for money
Starting price
No pricing info
0.6
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
3.4
Value for money
Starting price
No pricing info
0.6
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
3.5
Value for money
Starting price
No pricing info
0.4
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for SMEs and education institutes
3.4
Value for money
Starting price
No pricing info
0.6
Functionality
Remote Access/Control
5/5
Document Storage
5/5
Private Chat
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
1.0
Value for money
Starting price
No pricing info
1.0
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
3.4
Value for money
Starting price
No pricing info
0.8
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversation platform for brands
3.4
Value for money
Starting price
No pricing info
0.5
Functionality
SMS Messaging
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
3.4
Value for money
Starting price
No pricing info
0.5
Functionality
Prioritization
N/A
Email Management
N/A
Social Media Integration
N/A
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel virtual assistant platform
3.4
Value for money
Starting price
No pricing info
0.7
Functionality
Drag & Drop
N/A
Workflow Management
N/A
Pre-Configured Bot
N/A
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI agents. No code. No limits.
3.8
Value for money
Starting price
No pricing info
0.3
Functionality
Live Chat
5/5
Social Media Integration
5/5
Sentiment Analysis
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
4.0
Value for money
Starting price
No pricing info
1.0
Functionality
Transcripts/Chat History
5/5
Queue Management
5/5
Workflow Management
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Website Visitor Engagement Tool
3.7
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Proactive Chat
5/5
Offline Form
N/A
API
N/A
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication platform for small business owners
3.6
Value for money
Starting price
No pricing info
0.4
Functionality
Third-Party Integrations
5/5
Document Storage
5/5
Proactive Chat
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
3.7
Value for money
Starting price
No pricing info
0.2
Functionality
Third-Party Integrations
5/5
SMS Messaging
5/5
Real-time Conversations
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
3.5
Value for money
Starting price
No pricing info
0.6
Functionality
Customizable Branding
5/5
Contact Database
5/5
Online Forms
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat tool for streamlining team communication
2.7
Value for money
Starting price
No pricing info
1.3
Functionality
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
3.5
Value for money
Starting price
No pricing info
0.8
Functionality
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5
Top Features
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5