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Datto RMM Logo

Next Generation RMM for the Modern MSP

Table of Contents

Datto RMM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Datto RMM overview

What is Datto RMM?

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

Datto RMM offers MSP-centric features in an integrated SaaS platform. With monthly release cycles, Datto RMM helps MSPs support the IT environments Key features of Datto RMM include discovery and asset management, device monitoring, remote support, reporting and more. Businesses can know what’s going on with every device through real-time notification of alerts and automated responses to reduce device downtime, including Ransomware detection, which reduces the impact of crypto-ransomware for your clients.

It provides real-time visibility into every asset under contract including location, status, compliance and condition. It helps keep devices patched, secure and optimized on a policy-based device management console delivering automation at scale.

The application secures remote access across devices using remote support and screen sharing tools. It also showcases the value delivered to clients through scheduled reporting and insights into devices, activity and customer health.

Datto RMM includes pre-built monitoring scripts and policies, access rights, integrations with other platforms such as antivirus, warranties, and documentation management and PSA tools.

As a SaaS platform, Datto RMM is accessible on the cloud and enables MSPs to manage their customers. The platform’s enhanced security posture, with mandatory two-factor authentication, routine penetration testing and infrastructure hardening, and active monitoring for unauthorized access attempts,

helps maintain its proven track record of 99.99% uptime. And, since it’s a truly scalable, cloud-based platform, there is no limit to the number of devices you can support.

Starting price

Free

Alternatives

with better value for money

Datto RMM’s user interface

Ease of use rating:

Datto RMM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(13)
5(24)

What do users say about Datto RMM?

I have used Ninja, both flavors of ConnectWise RMM and Datto RMM and i like how much easier it is to navigate.

Select to learn more


Who uses Datto RMM?

Based on 40 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Furniture
Computer & Network Security
Transportation/Trucking/Railroad
Others

Use cases

Managed Service Providers (MSP)
Remote Monitoring and Management
Patch Management
IT Asset Management
IT Management

Datto RMM's key features

Most critical features, based on insights from Datto RMM users:

Patch management
Real-time alerts
Network monitoring
Deployment management
For msps
IT asset management

All Datto RMM features

Features rating:

Access controls/permissions
Active directory integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Approval process control
Asset tracking
Audit management
Audit trail
Automatic patch deployment
Automatic scans
Compliance management
Configuration management
Customizable branding
Customizable fields
Customizable reports
Customization
Dashboard
Data visualization
Deployment management
Device management
For msps
IT asset management
IT asset tracking
IT reporting
Maintenance scheduling
Mobile access
Monitoring
Network monitoring
Network wide management
Patch management
Patch prioritization
Patch testing
Policy management
Real-time alerts
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Remediation management
Remote access/control
Remote monitoring & management
Reporting/Analytics
Reporting & statistics
Scheduling
Server monitoring
Single sign on
Task scheduling
Third-Party integrations
Uptime reporting
User management
Workflow management

Datto RMM alternatives

Datto RMM logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
N-central logo
visit website

Starting from

1.75

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
N-sight RMM logo
visit website

Starting from

99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
IT Glue logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Datto RMM pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Datto RMM price and value

Value for money rating:

To see what individual users think of Datto RMM's price and value, check out the review snippets below.

“It’s straightforward to manage access with different user levels, and it integrates smoothly with other Kaseya products, especially Autotask for creating tickets directly from alerts.”
Verified reviewer profile picture

Denuka R.

Operations Manager ICT

“I have used Ninja, both flavors of ConnectWise RMM and Datto RMM and i like how much easier it is to navigate. ”
HK

Harrison K.

Manager

Datto RMM integrations (9)

Integrations rated by users

We looked at 40 user reviews to identify which products are mentioned as Datto RMM integrations and how users feel about them.

IT Glue logo
IT Glue

Integration rating: 4.5 (16)

all network products are automatically documented in IT Glue from Auik

Verified reviewer profile picture

Hemin K.

Network Engineer

Integration rating: 4.6 (12)

Integration rating: 4.4 (7)

Integration rating: 4.3 (4)

We use this integration for creating reports for our QBRs.

JT

Jacob T.

Network Engineer

Integration rating: 4.0 (3)

Datto RMM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Videos
Documentation
In Person
Live Online
Webinars

Datto RMM FAQs

Related categories