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ScalePad

Automated asset management: hardware, software & warranties

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ScalePad Pricing, Features, Reviews and Alternatives

ScalePad FAQs

Q. What type of pricing plans does ScalePad offer?

ScalePad has the following pricing plans:
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of ScalePad?

ScalePad has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ScalePad support?

ScalePad supports the following languages:
English


Q. Does ScalePad offer an API?

Yes, ScalePad has an API available for use.


Q. What other apps does ScalePad integrate with?

ScalePad integrates with the following applications:
Kaseya BMS, RG System, Freshservice, Cisco Meraki, Auvik, Atera, IT Glue, Kaseya VSA, ConnectWise PSA, NinjaOne, LogMeIn Central, ServiceNow, ConnectWise Automate, Naverisk, ManageEngine Endpoint Central, Autotask PSA, Pulseway


Q. What level of support does ScalePad offer?

ScalePad offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

ScalePad product overview

What is ScalePad?

ScalePad is a simple yet powerful application that allows you to manage your hardware, software and warranties in a hassle-free way. Our asset management application automatically collects vital data for you resulting in improved productivity and profitability. MSPs gain additional benefits from having access to real-time and accurate data consolidated into a single source of truth.

Key benefits of using ScalePad

Vital data is automatically collected from all of your RMM & PSA platforms, resulting in less manual work and data with guaranteed accuracy. Create transparency and facilitate client conversations with reports for hardware and software insights backed by data-driven recommendations. Use your Revenue Opportunity Dashboard to see at a glance where your best opportunities are to generate revenue. You can also manage the warranty quoting, markup and purchase process, and schedule service requests all without ever leaving the app.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

Webinars
Live Online
Documentation

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ScalePad pricing information

Value for money

3.7

/5

7

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ScalePad features

Functionality

4.7

/5

7

Total features

14

1 categories

Most valued features by users

Activity Dashboard
Data Import/Export
Customizable Reports
Real Time Data
Access Controls/Permissions
Real Time Reporting
Status Tracking
Contract/License Management

Functionality contenders

ScalePad users reviews

Overall Rating

4.4

/5

7

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

4

2

1

0

0

Overall rating contenders

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Christopher W.

Chemicals, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for asset management!

Reviewed 3 months ago
Pros

We are a medium-sized company with a small IT department and we love how easy and intuitive ScalePad is! It syncs with our PSA (ConnectWise Manage) and RMM (Atera) to provide a big-picture view of our assets, warranty coverage, lifecycle, etc.

Cons

I do not have any specific items that I dislike about ScalePad. It works well for what we need it for.

TC
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Thalia C.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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CSM for an MSP in RI

Reviewed 6 months ago

This is my favorite tool I use everyday. The hardware lifecycle report is something i do for each one of my clients multiple times a day, and not just the pretty document but also the spreadsheet so that I have a snap shot and clear view of all the warranties expired (in red) which is one thing i absolutely LOVE using.

Pros

My most favorite part of scalepad is the client's hardware lifecycle report. i use this every time i have any kind of meeting with a client.

Cons

the software section, but I do not have access to this section, and so it would be nice to see what this option would give us

EE
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Ed E.

Computer & Network Security, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Scalepad Asset Management and More

Reviewed a month ago

Great communications and ease of use. Recycling option for assets is awsome.

Pros

We use the recycling option as well as use it to allow us to see when we need to quote new tech for management clients.

Cons

Still learning how to use it and its options so nothing at the moment

WS
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William S.

Computer Networking, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bottom line: The Service Isn't There.

Reviewed a year ago

Unfortunately, once we started making warranty claims, our experience with ScalePad was poor. A glossy website filled with useful data is of no use when you are unable to deliver a Next Business Day warranty claim in less than a week.

Pros

The web portal has a lot of useful data presented in a mostly organized manner. Reporting is above par.

Cons

The warranty service, the product ScalePad is built to sell and provide, is poor. Every Next Business Day warranty claim my company made required over a week to resolve. Although ScalePad repeatedly stated these incidents were isolated and unusual, for my business it was ScalePad's SOP.

DM
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David M.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Ease of use

Reviewed a year ago

Quick and easy to use

Pros

Warranty and age of equipment including equipment specs

Cons

Reporting is very minimal, there is no customisable reporting

Common ScalePad comparisons

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