App comparison
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Engati
5
10
4
11
3
1
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital Customer experience platform
Last updated: September 2026
Engati Alternatives & Competitors (2026)
Top 5 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
Birdeye
Cloud-based agentic marketing for multi-location brands
0.6
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
Text
AI-powered support that turns every chat into revenue.
0.5
Value for money
Starting price
No pricing info
0.7
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.6
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Appointment Management
4.3/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Tracking
4/5
Advocate Management
4/5
A/B Testing
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.8
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Action Item Tracking
5/5
Chatbot
5/5
Calendar Sync
4.9/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
5/5
AI Copilot
3/5
Automated Responses
2.8/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
N/A
Activity Tracking
N/A
AI
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
A/B Testing
N/A
Access Controls/Permissions
N/A
Activity Tracking
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Adaptive Learning
N/A
AI Agent Configuration
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.6
Value for money
Starting price
No pricing info
0.4
Functionality
2-Way Messaging
N/A
A/B Testing
N/A
Activity Tracking
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.4
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Autoresponders
5/5
Canned Responses
4.4/5
AI/Machine Learning
4.1/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
1.0
Value for money
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
5/5
Catalog Management
5/5
Collaboration Tools
5/5
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.7
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
AI Copilot
N/A
Alerts/Escalation
N/A
Appointment Scheduling
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5
0.6
Value for money
Starting price
No pricing info
0.9
Functionality
Automated Responses
5/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
AI/Machine Learning
2/5
Chatbot
2/5
Code-free Development
1.3/5