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Everest Comparison

Overview

Everest is a tailorable, scalable, multi-industry complaint management and quality assurance solution for businesses to track,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features25
  • API
  • Alerts / Escalation
  • Audit Management
  • Case Management
  • Charting
  • Complaint Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Tracking
  • Customizable Fields
  • Customizable Forms
  • Data Capture and Transfer
  • Data Import/Export
  • Deadline Management
  • Document Generation
  • ISO Compliance
  • Incident Management
  • Issue Tracking
  • Multiple User Accounts
  • Quality Assurance
  • Risk Management
  • Routing
  • Search/Filter
  • Support Ticket Tracking
  • Web Forms

Integrations

  • Total integrations1
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

10+ YEARS RECOMMENDING SOFTWARE

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