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Focus Contact Center Logo

Focus Contact Center

Call & Contact Center Software Focus Contact Center

(9)

Focus Contact Center Pricing, Features, Reviews and Alternatives

Focus Contact Center FAQs

Q. What type of pricing plans does Focus Contact Center offer?

Focus Contact Center has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Focus Contact Center?

Focus Contact Center has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Focus Contact Center support?

Focus Contact Center supports the following languages:
English, German, Polish


Q. Does Focus Contact Center support mobile devices?

Focus Contact Center supports the following devices:
Android


Q. Does Focus Contact Center offer an API?

Yes, Focus Contact Center has an API available for use.


Q. What other apps does Focus Contact Center integrate with?

Focus Contact Center integrates with the following applications:
Adobe Commerce, SALESmanago Marketing Automation, Salesforce Sales Cloud, SugarCRM, Shopify


Q. What level of support does Focus Contact Center offer?

Focus Contact Center offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base

Focus Contact Center product overview

Price starts from

15

Per month

Per Feature

What is Focus Contact Center?

Top quality, quickly - this is what your customers want, making contact and conversion tougher than ever. With the Focus Contact Center Platform you can synergise marketing and sales processes. From website visit to purchase, all in one tool.

Key benefits of using Focus Contact Center

?The platform is available in a cloud contact center model, saving you the costs of infrastructure deployment and maintenance.
? All in one interface, without the hassle of switching between systems.
? Multiple dialing modes can be used, including half-progressive, progressive, and predictive dialing, as well as a range of methods where agents are able to select the record they wish to work on.
? With the integrated softphone you won’t have to install any software - just click and start working.
? Combine all your customer knowledge in all interactions, getting valuable context for faster personalized support.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
24/7 (Live rep)
Knowledge Base

Training options

Live Online
In Person
Documentation
Videos
Webinars

Not sure about Focus Contact Center? Compare it with a popular alternative

Focus Contact Center logo

Focus Contact Center

5.0
(4)

Starting from

15

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

8.99

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Focus Contact Center pricing information

Value for money

5.0

/5

4

Starting from

15

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Focus Contact Center features

Functionality

5.0

/5

4

Total features

60

7 categories

Most valued features by users

Reporting/Analytics
API
Chat/Messaging
Reporting & Statistics
Live Chat
Alerts/Escalation
Monitoring
Email Management

Functionality contenders

Focus Contact Center users reviews

Overall Rating

5.0

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

4

0

0

0

0

Overall rating contenders

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