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Grasshopper
5
207
4
94
3
30
2
8
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn the World Into Your Office
Table of Contents
Grasshopper - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Grasshopper overview
Based on 358 verified user reviews
What is Grasshopper?
Reviews for Grasshopper come from a wide variety of industries, including real estate (7% of reviewers), computer software (5%), and construction (5%). The most frequent use case for Grasshopper cited by reviewers is business phone systems (45% of reviewers).
What do users say about Grasshopper pricing?
Most reviewers indicate Grasshopper offers good value for money, especially for startups, and they find the flat-rate pricing and unlimited extensions appealing. However, some reviewers feel add-ons and recent price increases make costs less predictable and less cost-effective.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Pricing
Voicemail Management
Phone Line Management
Cancel Service
Call Management
Message and Text Management
Grasshopper’s user interface
Grasshopper pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Grasshopper?
Reviews for Grasshopper come from a wide variety of industries, including real estate (7% of reviewers), computer software (5%), and construction (5%). The most frequent use case for Grasshopper cited by reviewers is business phone systems (45% of reviewers).
Select to learn more
Who uses Grasshopper?
Based on 358 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Grasshopper's key features
Most critical features, based on insights from Grasshopper users:
All Grasshopper features
Features rating:
Grasshopper alternatives
Grasshopper
Starting from
14
Per year
Ringover
Starting from
29
/user
Per month
800.com
Starting from
23
Per month
Nextiva
Starting from
25
/user
Per month
Grasshopper pricing
Pricing plans
Pricing details:
User opinions about Grasshopper price and value
Value for money rating:
To see what individual users think of Grasshopper's price and value, check out the review snippets below.
Emerson B.
CGO
George L.
Managing Partner
Grasshopper integrations (2)
Integrations rated by users
We looked at 358 user reviews to identify which products are mentioned as Grasshopper integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Google Voice isn’t a core part of how I use Google Meet, and most of my communication happens directly through video calls or email. Because of that, Voice integration doesn’t impact my workflow or meeting experience.”
Wren W.
Office Administrator
Integration rating: 5.0 (1)
“we must have click to dial and we must have a cost effective phone option”
Sarah H.
Assistant manager
Integration rating: 4.0 (1)
“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”
Hervé G.
CEO
Other top integrations
Grasshopper customer support
What do users say about Grasshopper customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Grasshopper customer support.
A fair number of users highlight prompt, friendly, and helpful customer support, often resolving issues quickly.
Multiple users appreciate how easy it is to reach support and note the staff's willingness to assist with setup or billing questions.
A number of users report difficulty contacting support, citing slow responses and challenges finding contact information.
Multiple users mention unresolved issues, inconsistent answers, and a lack of urgency or follow-through from the support team.
Support options
Training options
To see what individual users say about Grasshopper's customer support, check out the review snippets below.
“After trying every possible configuration online, you have to contact support. But they make it impossible to find the number to contact support.”
Brandon H.
Attorney
“So not only were we billed for a service we weren’t using, but there was also no resolution offered.”
Emerson B.
CGO
Grasshopper FAQs
Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory, Grasshopper helps your small business sound professional and stay connected from anywhere. Affordable plans that help small businesses stay competitive. Price as low as $14/month. Try us for free!
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