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Guru
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connect all company knowledge. Access it everywhere. Build t
Table of Contents
Guru - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Guru overview
Based on 639 verified user reviews
What is Guru?
Guru is a knowledge management program offering key features such as knowledge base management, content library, catalog management, and full text search, among others.
Who uses Guru?
Reviews for Guru come from a wide variety of industries, including consumer services (15% of reviewers), computer software (11%), and outsourcing/offshoring (8%). The most frequent use case for Guru cited by reviewers is knowledge base (84% of reviewers).
What are the most popular integrations for Guru?
The Guru integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.9 out of 5 for its integration with Guru) and Zendesk Suite (a help desk product, 5.0).
Starting price
Alternatives
with better value for money
Pros & Cons
Cards
Team Information
Information Management
Pricing
Technical glitches and usability issues
Guru’s user interface
Guru pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Guru?
Guru is a knowledge management program offering key features such as knowledge base management, content library, catalog management, and full text search, among others.
Select to learn more
Who uses Guru?
Based on 639 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Guru's key features
GetApp's analysis of 179 verified user reviews collected between August 2021 and September 2024 identifies Guru's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Guru's Knowledge Base Management for its ability to centralize and organize information efficiently. They report that it simplifies access to accurate data, supports real-time updates, and integrates seamlessly with tools like Slack. Users highlight the ease of navigation, tagging, and verification capabilities, which ensure content is up-to-date and reliable. They also value the hierarchical organization and the ability to audit usage through reports, enhancing productivity and decision-making. Of the 63 Guru users who gave detailed accounts of their use of Knowledge Base Management, 100% rated this feature as important or highly important.
Users report that Guru's Content Library centralizes and organizes knowledge assets, making it easy to access, manage, and share information. They find it enhances collaboration and ensures consistency. Reviewers appreciate the ability to save and favorite frequently used cards, which streamlines their workflow. They also highlight the ease of organizing and reorganizing content, which different teams find beneficial for various functions. The library's layout is praised for being user-friendly and efficient. Of the 25 Guru users who gave detailed accounts of their use of Content Library, 100% rated this feature as important or highly important.
Reviewers indicate that Guru's Knowledge Management is important for maintaining accurate and up-to-date information. They appreciate the user-friendly interface, AI-powered suggestions, and seamless integration with tools like Slack. Users value the centralized repository for easy access and the verification process that ensures content reliability. They also highlight the platform's ability to support remote teams by providing real-time updates and facilitating collaboration and knowledge sharing. Of the 78 Guru users who gave detailed accounts of their use of Knowledge Management, 97% rated this feature as important or highly important.
Muminah I.
Account Manager
kristine b.
Teammate
Peter H.
Tier Two Support Agent
Jhondel R.
Customer Service
Users report that Guru's Content Management keeps information well-organized, up-to-date, and easily accessible. They appreciate the AI summarization and search capabilities, which enhance user engagement and collaboration. Reviewers highlight the importance of categorizing and tagging content for easy retrieval and the ability to track document changes. They also value the verification and comment capabilities, which help maintain content accuracy and relevance, promoting efficient collaboration. Of the 39 Guru users who gave detailed accounts of their use of Content Management, 97% rated this feature as important or highly important.
Reviewers feel that Guru's Catalog Management helps organize information systematically, making it easy to navigate and retrieve. They appreciate the intuitive tools for categorizing content and creating collections, which enhance productivity and reduce redundancy. Users highlight the importance of categorization for new hires and for improving search efficiency. They also value the ability to tag topics accurately and the overall organization that facilitates easier access to relevant content. Of the 38 Guru users who gave detailed accounts of their use of Catalog Management, 95% rated this feature as important or highly important.
Users report that Guru's Full Text Search enables quick and precise information retrieval by searching all content fields. They find it boosts efficiency and supports better decision-making. Reviewers appreciate the search capabilities similar to Google, which allow for quick access to relevant information. They also highlight the importance of keyword search, which helps locate specific information even if the exact location or structure is unknown. Some users mention the need for better filters and more intuitive search functionality. Of the 54 Guru users who gave detailed accounts of their use of Full Text Search, 87% rated this feature as important or highly important.
All Guru features
Features rating:
Guru alternatives
Guru pricing
Value for money rating:
Starting from
No pricing info
User opinions about Guru price and value
Value for money rating:
To see what individual users think of Guru's price and value, check out the review snippets below.
Sev A.
Artist Support
Ness C.
Senior Manager, GTM Enablement
Guru integrations (40)
Integrations rated by users
We looked at 639 user reviews to identify which products are mentioned as Guru integrations and how users feel about them.
Integration rating: 4.9 (52)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 4.9 (14)
Integration rating: 5.0 (12)
Integration rating: 4.9 (9)
Integration rating: 4.8 (7)
“I need to share files with my team”
Dorle L.
Global Payroll Administrator
Integration rating: 4.9 (7)
Guru support options
Typical customers
Platforms supported
Support options
Training options
Guru FAQs
Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use. Connect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence. Guru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically. The result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.
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