App comparison
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Heyday
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
Heyday Alternatives & Competitors (2026)

Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software


0.1
Value for money
Starting price
0.1
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5

Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels


0.3
Value for money
Starting price
0.2
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5

BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software


0.2
Value for money
Starting price
0.2
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5

Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software


0.4
Value for money
Starting price
0.2
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5

Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople


0.1
Value for money
Starting price
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5

Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts


0.2
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5

Mokapen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Italian CRM for small businesses.


0.3
Value for money
Starting price
0.3
Functionality
For Small Businesses
5/5
Activity Tracking
5/5
Time Tracking
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5

Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software


0.4
Value for money
Starting price
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5

Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection


0.3
Value for money
Starting price
0.3
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Text Fields
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.1
Value for money
Starting price
0.1
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.4
Value for money
Starting price
0.3
Functionality
Vulnerability Scanning
5/5
Threat Response
5/5
Real-time Alerts
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.2
Value for money
No pricing info
Starting price
0.1
Functionality
Video Streaming
5/5
Event Scheduling
5/5
Third-Party Integrations
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.3
Value for money
Starting price
0.2
Functionality
API
N/A
Conversion Tracking
N/A
Incentive Management
N/A
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.2
Value for money
Starting price
0.1
Functionality
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.1
Value for money
Starting price
0.2
Functionality
Phone Number Extraction
N/A
Master Data Management
N/A
Version Control
N/A
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


Value for money
Starting price
0.3
Functionality
Rewards Management
5/5
Loyalty Program
5/5
Reporting/Analytics
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.3
Value for money
Starting price
Functionality
Third-Party Integrations
5/5
Activity Dashboard
5/5
Surveys & Feedback
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.1
Value for money
Starting price
0.4
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.1
Value for money
Starting price
0.2
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5


0.1
Value for money
Starting price
0.2
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5
