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HighLevel
5
50
4
21
3
4
2
3
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based marketing analytics & sales management platform
Table of Contents
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HighLevel - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
HighLevel overview
Based on 87 verified user reviews
What is HighLevel?
By industry, HighLevel reviewers are most commonly professionals in marketing and advertising (55%). The most frequent use case for HighLevel cited by reviewers is CRM (85% of reviewers).
What are the most popular integrations for HighLevel?
The HighLevel integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with HighLevel.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Campaigns
Ease of Use
Training and Learning Curve
Customer Support
User Interface
Account Management
HighLevel’s user interface
HighLevel pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.2
Ease of use
3.7
Customer support
3.7
Reviews sentiment
What do users say about HighLevel?
By industry, HighLevel reviewers are most commonly professionals in marketing and advertising (55%). The most frequent use case for HighLevel cited by reviewers is CRM (85% of reviewers).
Select to learn more
Who uses HighLevel?
Based on 87 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
HighLevel's key features
Most critical features, based on insights from HighLevel users:
All HighLevel features
Features rating:
HighLevel alternatives
HighLevel
Starting from
97
/user
Per month
HubSpot CRM
Starting from
20
/user
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
HighLevel pricing
Value for money rating:
Starting from
97
/user
Per month
User opinions about HighLevel price and value
Value for money rating:
To see what individual users think of HighLevel's price and value, check out the review snippets below.
Desirae G.
Owner
Garnet C.
Appointment setter
HighLevel integrations (5)
Integrations rated by users
We looked at 87 user reviews to identify which products are mentioned as HighLevel integrations and how users feel about them.
Integration rating: 4.9 (12)
Integration rating: 5.0 (7)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Integration rating: 5.0 (7)
Integration rating: 4.3 (7)
Integration rating: 4.8 (6)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 4.8 (6)
“Texting customers back and forth”
Kelly M.
Owner
HighLevel customer support
What do users say about HighLevel customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of HighLevel customer support.
A number of users praise the support team for being available 24/7 and providing patient, clear explanations.
Multiple users highlight that customer service is helpful, responsive, and goes beyond expectations.
A number of users report slow response times, lack of communication, and unhelpful or untrained support staff.
Support options
Training options
To see what individual users say about HighLevel's customer support, check out the review snippets below.
“The customer service team are very helpful and make sure to solve your problem.”
Bill B.
Owner
“Among my favourites is the converation tab where all communications with a customer are logged in one thread making it so much easier to review the history and provide accurate information to our customers.”
Desirae G.
Owner
“The support is hit and miss on basic issues, had a real issue and no response no help at all.”
Cameron C.
Director
“I've ended up pulling the plug on the project, and feel relieved but also so annoyed that I wasted to much time and money learning this clunky platform thinking it was going to be a great solution for me.”
Zack M.
Founder
HighLevel FAQs
HighLevel is a cloud-based marketing analytics platform that offers a range of tools and functionalities for sales and advertising agencies. These include appointment scheduling, payment processing, website development, and campaign creation. The platform features unified messaging, outbound calling, reputation management, webhooks, and GDPR compliance. With HighLevel, sales professionals can create follow-up campaigns, capture customer responses, manage two-way communication, and collect leads from various channels. Advertisers can also utilize the platform to manage user memberships, create online courses, handle client accounts, track bookings, automate lead workflows, generate sales reports, and conduct SMS marketing. The centralized dashboard of HighLevel enables marketers to build landing pages, survey forms, custom menus, and sales funnels all in one place. The platform integrates with various third-party applications including Stripe, Zapier, Facebook Messenger, Google Ads, QuickBooks, Shopify, and Zoom. Mobile applications for Android and iOS devices are also available, allowing agencies to streamline customer communication through voicemails, messages, emails, and forced calls.
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