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Kangaroo
5
217
4
31
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one Loyalty and Marketing Platform for businesses.
Table of Contents
Kangaroo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Kangaroo overview
What is Kangaroo?
Kangaroo is an all-in-one loyalty rewards marketing platform perfect for businesses looking to attract, retain and engage customers to accelerate sales.
Turn 1st-time buyers into frequent customers with your own loyalty program branded to your business.
Getting Started:
Our team prepares your account and connects all the integrations for you. All you need to do is let us know how you would like to reward your members and for which actions.
Loyalty Rewards Features:
Branding:
Kangaroo's loyalty rewards program is white-label, with your business colors, logo, graphics, and images.
Point Rewards: Points to Dollar ratio, point multipliers, a la carte rewards (product specific rewards), action point rewards and, tier rewards.
Promotions: Offers, Coupons, Discounts, gift with purchase, BOGO sales, partner rewards, and eGift Cards.
Marketing Features:
Email: Save time and money with Kangaroo's built-in email marketing engine. Create beautiful emails within Kangaroo.
SMS Text: Send promotional marketing including graphics with SMS text. Never miss out on an opportunity to connect with your customers.
Push notifications: No matter which loyalty license you choose, Kangaroo's service includes an app. This means you can send out push notifications for free!
Automation: Create email, SMS text, and push notification automation based on our deep-level targeting and segmentation to welcome new members, send birthday rewards, promotional alerts, holiday campaigns, and more.
Digital Referral Program: Easily grow your customer base with a digital referral program. Customers can send referrals with a reward, discount, or special offer to friends and family to motivate them to shop at your store. Referrals can be sent via email, SMS text, and/or social media.
Contests: Contests can be automated to enter new loyalty members, members who sent referrals, members who made specific purchases in a time period, and more!
Games: Available on the tablet only, customers can "Spin to Win" prizes and discounts.
Reviews: Build social trust and gain new shoppers with product reviews. Reward members for reviewing your products.
Free App: The Kangaroo Rewards members app is included for free with all loyalty licenses. Customers can download the app and view all of their loyalty rewards memberships in one place (must be powered by Kangaroo). Your brand will be featured and customers can easily browse your offers, receive push notifications, send referrals, purchase and send eGift cards, shop your website, and more.
White-Label App: Get your own app with your brand front & center. Feature products, marketing campaigns, offers, rewards, and more!
Starting price
per month
Pros & Cons
Customer Support
Customer Rewards
Setup Process
Navigation
Portal Updates
Kangaroo’s user interface
Kangaroo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Kangaroo?
We loved the ability to create unique rewards and automate marketing campaigns to target different customer behaviors, which is critical for an e-commerce store like ours.
Select to learn more
Who uses Kangaroo?
Based on 250 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kangaroo's key features
Most critical features, based on insights from Kangaroo users:
All Kangaroo features
Features rating:
Kangaroo alternatives
Kangaroo
Starting from
79
Per month
Smile.io
Starting from
15
Per month
Referrizer
Starting from
99
Per month
Tremendous
Starting from
Free
Kangaroo pricing
Pricing plans
Pricing details:
User opinions about Kangaroo price and value
Value for money rating:
To see what individual users think of Kangaroo's price and value, check out the review snippets below.
Nour H.
Online Shop Admin
Nour E.
Owner manager
Kangaroo integrations (11)
Integrations rated by users
We looked at 250 user reviews to identify which products are mentioned as Kangaroo integrations and how users feel about them.
Integration rating: 4.7 (19)
Integration rating: 4.8 (17)
Integration rating: 4.9 (8)
“its a rival product we just are looking at moving away”
Robert W.
Head of eCommerce
Integration rating: 5.0 (7)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Integration rating: 5.0 (7)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 3.6 (5)
“Restaurantumsätze sollten ins PMS überspielt werden können. Wir sind aber nun auf das MEWS POS umgestiegen. Ich mag es, wenn alles integriert ist.”
Heike K.
General Manager
Kangaroo customer support
What do users say about Kangaroo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kangaroo customer support.
Widespread user sentiment highlights Kangaroo's fast, responsive support team that quickly resolves issues and answers queries.
A significant portion of users appreciate how easy it is to contact support, with live chat and proactive follow-ups making help accessible.
Frequently reported by users, the support staff's dedication and hands-on approach make implementation and ongoing use seamless.
Common user feedback praises the team's willingness to customize solutions and provide guidance, ensuring a smooth experience.
Support options
Training options
To see what individual users say about Kangaroo's customer support, check out the review snippets below.
“There were a few hiccups on my end when getting started and the team responded extremely fast and would follow up if they didn't hear from me.”
Summer A.
CEO
“It is hard to find consistent great customer service with companies...but Kangaroo has had consistent customer service. ”
Tammy M.
director
“Not being able to adjust or change tiers without starting the customers back to 0.I wish it was easier to make changes without it effecting the customers points.”
Rudy G.
owner
