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ManageEngine SupportCenter Plus Logo

ManageEngine SupportCenter Plus

Web based customer support

(4)

ManageEngine SupportCenter Plus Reviews

Overall rating

4.3

/5

14

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10

Reviews by rating

Pros and cons

Very good experience i have with product, im satisfied.
Very positive overall experience, and migrating colleagues to a new process and platform was very seamless.
It works fast, it supports all internet browsers used in our organization, it's relatively easy to use, and user interface is self-explanatory.
This makes it time consuming and frustrating, especially if there are a lot of tasks to be assigned.
You will need to have some form of training otherwise you will get lost. Other than that, there are hardly any cons.
The prices for their add-ons are also very high. No type of virtual assistants or API’s or chatbots are not their.
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14 reviews

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