App comparison
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Total
5
34
9
features in common
5
features in common
AzureDesk user ratings
Top features
Queue Management
Incident Management
Email Management
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Starting from
$12/month
Value for money
What users say about AzureDesk's value for money
Categories in common
Total
5
44
9
features in common
5
features in common
ngDesk user ratings
Top features
Transfers/Routing
Transcripts/Chat History
Real-time Consumer-facing Chat
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Value for money
What users say about ngDesk's value for money
Categories in common
Total
2
30
9
features in common
2
features in common
CustomerGauge user ratings
Unique features
Revenue Management
Visual Analytics
Engagement Tracking
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Value for money
What users say about CustomerGauge's value for money
Categories in common
Total
1
8
9
features in common
1
features in common
GestSup user ratings
Unique features
Calendar Management
Workflow Management
Support Ticket Tracking
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
1
43
9
features in common
1
features in common
ClickDesk user ratings
Unique features
Real-time Consumer-facing Chat
Workflow Configuration
Role-Based Permissions
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Starting from
$14.99/month
Value for money
What users say about ClickDesk's value for money
Categories in common
Total
1
21
9
features in common
1
features in common
CSAT.AI user ratings
Unique features
Real Time Notifications
Third Party Integrations
Real Time Analytics
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
2
10
9
features in common
2
features in common
NeuQs Free Helpdesk user ratings
Unique features
Call Center Management
Alerts/Escalation
Purchasing & Receiving
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
2
19
9
features in common
2
features in common
Enghouse eKMS user ratings
Unique features
Interaction Tracking
Real Time Notifications
Full Text Search
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Value for money
What users say about Enghouse eKMS's value for money
Categories in common
Total
5
130
9
features in common
5
features in common
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Starting from
$15/month
Value for money
What users say about Freshdesk's value for money
Categories in common
Total
4
23
9
features in common
4
features in common
CustomerWise user ratings
Unique features
Performance Metrics
Support Ticket Management
Interaction Tracking
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
2
25
9
features in common
2
features in common
iAdvize user ratings
Top features
Screen Sharing
One-to-One Messaging
Mobile Access
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
5
41
9
features in common
5
features in common
ThinkOwl user ratings
Unique features
Live Chat
Support Ticket Management
Surveys & Feedback
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
5
32
9
features in common
5
features in common
ProProfs Help Desk user ratings
Top features
Real-Time Chat
Multi-Channel Communication
Self Service Portal
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Starting from
$15/month
Value for money
What users say about ProProfs Help Desk's value for money
Categories in common
Total
1
17
9
features in common
1
features in common
TechSee user ratings
Unique features
Help Desk Management
Video Support
Workflow Management
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
4
40
9
features in common
4
features in common
RenewityRMA user ratings
Unique features
Returns Management
Status Tracking
Claims Adjuster Management
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Value for money
What users say about RenewityRMA's value for money
Categories in common
Total
5
82
9
features in common
5
features in common
Cayzu user ratings
Unique features
Real-time Updates
Rules-Based Workflow
Email Management
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Starting from
$4/month
Value for money
What users say about Cayzu's value for money
Categories in common
Total
2
21
9
features in common
2
features in common
Re:Desk user ratings
Unique features
Role-Based Permissions
Support Ticket Management
IT Asset Management
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
3
24
9
features in common
3
features in common
eStreamDesk user ratings
Unique features
Workflow Management
Performance Metrics
Social Media Integration
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
5
97
9
features in common
5
features in common
FuseDesk user ratings
Unique features
Transfers/Routing
Prioritization
Real Time Monitoring
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
4
25
9
features in common
4
features in common
Grasp user ratings
Top features
Support Ticket Management
Customer Database
Workflow Management
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Starting from
€29/month
Value for money
What users say about Grasp's value for money
Categories in common
Total
0
5
9
features in common
0
features in common
Qhub user ratings
Unique features
Membership Management
Moderation
Website Management
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Categories in common
Total
5
84
9
features in common
5
features in common
Helpshift user ratings
Top features
Third Party Integrations
Surveys & Feedback
Social Media Integration
ManageEngine SupportCenter Plus user ratings
Top features
Service Level Agreement (SLA) Management
Self Service Portal
Reporting/Analytics
Pricing
Value for money
What users say about Helpshift's value for money
Categories in common