App comparison
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Maqsam
5
7
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based contact center solution
Last updated: March 2026
Maqsam Alternatives & Competitors (2026)
Top 5 free alternatives
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Ticketing software for effortless customer support
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Functionality
Activity Tracking
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AI Copilot
4.7/5
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Top Features
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5/5
Call Recording
5/5
Zoho Desk
Customer service software for businesses of all sizes
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Value for money
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Functionality
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API
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5/5
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5/5
Call Recording
5/5
Intercom
AI-powered customer service with helpdesk
0.4
Value for money
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0.2
Functionality
Access Controls/Permissions
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5/5
Activity Tracking
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5/5
Auto-Dialer
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Freshdesk
Online helpdesk system and customer service software
Value for money
Starting price
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Functionality
Activity Dashboard
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Activity Tracking
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Access Controls/Permissions
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Auto-Dialer
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Call Recording
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Salesforce Service Cloud
AI powered customer service management platform
0.2
Value for money
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0.2
Functionality
Alerts/Notifications
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4.5/5
Activity Tracking
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Access Controls/Permissions
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Auto-Dialer
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Call Recording
5/5
Zendesk Suite
AI powered customer service across all channels
0.2
Value for money
Starting price
0.2
Functionality
Account Management
5/5
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Activity Dashboard
4.6/5
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Access Controls/Permissions
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Auto-Dialer
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Call Recording
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Salesforce Sales Cloud
Cloud-based CRM and sales automation software
0.3
Value for money
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0.2
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
Value for money
Starting price
Functionality
Campaign Management
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.1
Value for money
Starting price
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
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Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
Value for money
Starting price
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
Value for money
Starting price
0.3
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
0.3
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
API
5/5
Access Controls/Permissions
4.6/5
Alerts/Escalation
4.4/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5