App comparison
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Maqsam
5
7
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based contact center solution
Last updated: October 2026
Maqsam Alternatives & Competitors (2026)
USAN Contact Suite for Amazon Connect
Extending the power and breadth of Amazon Connect
0.6
Value for money
No pricing info
Starting price
0.1
Functionality
Automated Routing
5/5
Automatic Call Distribution
5/5
Activity Tracking
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
Zendesk Suite
AI powered customer service across all channels
0.2
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.1
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Access Controls/Permissions
3/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.1
Value for money
Starting price
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
API
5/5
Access Controls/Permissions
4.6/5
Alerts/Escalation
4.4/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Automated Routing
5/5
Activity Dashboard
4.7/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
Value for money
Starting price
Functionality
Activity Tracking
5/5
Automated Responses
5/5
Activity Dashboard
4.8/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.3
Value for money
Starting price
0.1
Functionality
AI Copilot
5/5
AI/Machine Learning
4.5/5
Activity Tracking
4/5
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Escalation
4.3/5
A/B Testing
N/A
Activity Tracking
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.5
Value for money
Starting price
0.6
Functionality
Activity Tracking
N/A
Agent Interface
N/A
AI Copilot
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Activity Tracking
N/A
Agent Interface
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
AI/Machine Learning
5/5
Automated Responses
5/5
AI-assisted Development
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
Value for money
No pricing info
Starting price
0.1
Functionality
AI Copilot
5/5
Activity Tracking
N/A
Agent Interface
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.6
Value for money
Starting price
Functionality
Automatic Call Distribution
5/5
Alerts/Notifications
4/5
Activity Tracking
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.4
Value for money
Starting price
Functionality
Agent Interface
N/A
AI Copilot
N/A
AI/Machine Learning
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.7
Value for money
No pricing info
Starting price
1.0
Functionality
API
5/5
AI/Machine Learning
4/5
2-Way Messaging
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5
0.6
Value for money
Starting price
0.6
Functionality
Activity Tracking
N/A
Agent Interface
N/A
Alerts/Escalation
N/A
Top Features
Access Controls/Permissions
5/5
Auto-Dialer
5/5
Call Recording
5/5