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Mattermost Logo

Open source workplace messaging for web, PCs & phones

Table of Contents

Mattermost - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Mattermost overview

What is Mattermost?

Mattermost is an open source workplace messaging system for web, PCs and phones which provides archiving, search and integration with hundreds of line-of-business applications. Incorporating 1-1 and group messaging, file sharing and custom emojis, as well as webhooks, slash commands and multi-language support, Mattermost aims to deliver a simple workplace messaging solution.

The Mattermost Enterprise Edition provides additional features, such as SSO (single sign on), advanced permissions and MFA (multifactor authentication), plus performance monitoring, compliance reporting and custom branding and enterprise search.

Starting price

10per user /
per month

Alternatives

with better value for money


Pros & Cons

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Team Communication

Messaging

File Sharing

Video Conferencing

Mattermost’s user interface

Ease of use rating:

Mattermost pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(75)
5(91)

What do users say about Mattermost?

I like that Mattermost has all the tools that allows us (teams) to coordinate on projects via creation of unlimited communication channels.

Select to learn more


Who uses Mattermost?

Based on 168 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Information Technology and Services
Automotive
Leisure, Travel & Tourism
Others

Use cases

Instant Messaging & Chat
Team Communication
Internal Communications
Collaboration
Project Management

Mattermost's key features

Most critical features, based on insights from Mattermost users:

Collaboration tools
Third-Party integrations
Mobile access
Search/Filter
Video conferencing
Discussions/Forums
Audio calls

All Mattermost features

Features rating:

Access controls/permissions
Active directory integration
Alerts/Notifications
API
Audio calls
Brainstorming
Business process automation
Chat/Messaging
Collaboration tools
Communication management
Conferencing
Contact management
Content management
Customizable branding
Discussions/Forums
Document management
Employee database
Employee photos
File sharing
File transfer
Group management
Group messaging
Live chat
Meeting management
Mobile access
Multi-Language
Multi-User collaboration
Productivity tools
Project management
Real-Time chat
Real time editing
Remote access/control
Reporting/Project tracking
Role-Based permissions
Screen sharing
Search/Filter
Single sign on
Surveys & feedback
Task management
Team collaboration
Third-Party integrations
Transcripts/Chat history
Version control
Video conferencing
Workflow configuration

Mattermost alternatives

Mattermost logo

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Slack logo
visit website

Starting from

8.75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Telegram logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Mattermost pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

0.00

/user

Features included:

  • Ad Hoc Add/Remove Tasks
  • Audio/Video Integrations
  • Automated Triggers & Actions
  • Channels
  • Choice of Self-Hosted or Secure Cloud
  • Custom Card Properties With Group
  • Email Authentication
  • Filter
  • Full History Search
  • Multi-Factor Authentication
  • Online and Community Support
  • Pre-Built and Custom Board Templates
  • Sort
  • Teams
  • Unlimited 1:1 and Group Messaging
  • Unlimited Boards
  • Unlimited Participants
  • Unlimited Playbooks
  • Unlimited Users

Professional

10

/user

Per month

Features included:

  • AD/LDAP User Sync
  • Advanced Team Permissions
  • Business Hours Support (12×5 PT)
  • Choice of Self-Hosted or Secure Cloud
  • Everything in Starter Plus: Guest Accounts
  • MFA Enforcement
  • Microsoft Teams Calling
  • Openid
  • Professional-Plus Support
  • Read-Only Announcement Channels
  • Retrospective Summary Report
  • Stakeholder Dashboard
  • System-Wide Announcement Banners

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 24×7 Support With 4 Hr Response
  • Automated Compliance Exports and Reporting
  • Choice of Self-Hosted or Secure Cloud
  • Custom Admin Roles
  • Custom EMM (Appconfig)
  • Custom User Terms of Service
  • Elasticsearch (Self-Hosted)
  • Everything in Professional Plus: AD/LDAP Group Sync
  • Granular Data Retention
  • Granular Permissions
  • HA Server Config (Self-Hosted)
  • ID-Only Push Notifications
  • Performance Monitoring (Self-Hosted)
  • Playbook Analytics Dashboard
  • Premium Support
  • Private Playbooks

User opinions about Mattermost price and value

Value for money rating:

To see what individual users think of Mattermost's price and value, check out the review snippets below.

“Mattermost offers robust business instant messaging and live chat capabilities which allows us (teams) to seamlessly collaborate in real-time.”
SU

Saad U.

Strategy Analyst

“I like that Mattermost has all the tools that allows us (teams) to coordinate on projects via creation of unlimited communication channels.”
SM

Samuel M.

General Manager and Head of Operations

Mattermost integrations (13)

Integrations rated by users

We looked at 168 user reviews to identify which products are mentioned as Mattermost integrations and how users feel about them.

Integration rating: 5.0 (6)

GitLab logo
GitLab

Integration rating: 4.8 (6)

Automated flow-down of requirements.

AS

Alondra S.

Systems engineer

GitHub logo
GitHub

Integration rating: 5.0 (5)

We use Postman's GitHub integration to sync our API collections with our repositories. This ensures our API documentation stays in version control alongside our code, and allows the team to review collection changes in pull requests just like any oth

KS

Kaynan S.

Senior Software Engineer

Jira logo
Jira

Integration rating: 5.0 (5)

Integration rating: 5.0 (3)

Jitsi logo
Jitsi

Integration rating: 4.0 (2)

Mattermost support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Knowledge Base

Training options

Documentation
Webinars
Videos

Mattermost FAQs

Related categories