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Mobile Service Cloud
Mobile Service Cloud, for frictionless service experiences
Table of Contents
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Mobile Service Cloud - 2026 Pricing, Features, Reviews & Alternatives
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Mobile Service Cloud overview
What is Mobile Service Cloud?
Mobile Service Cloud is an all-in-one software solution to deliver outstanding online customer service experiences via all channels such as WhatsApp, Live Chat, Apple Business Messaging, Instagram Messaging, or Voice. It is an easy-to-use solution, enabling customer service teams to work together efficiently via one Agent Inbox. In this inbox, you can receive all messages, from all channels. Start engaging with your customers through valuable, rich conversations and increase customer satisfaction.
Automate conversations with the integrated chatbot to answer questions quickly and provide service 24/7. You won't lose the personal touch: you can always seamlessly hand over conversations to a human agent on live chat. The Scripted Chatbot provides each individual customer a personal experience. The chatbot is easy to build with the drag-and-drop interface. No coding skills needed. With Mobile Service Cloud, customer service becomes more efficient, while customers can get in touch whenever, wherever.
Get the most out of customer contact and personalize customer journeys with Customer Profiles. With this feature, you always have your customer data at hand; right next to the conversation. Use these insights to deliver meaningful and personal responses. Create new opportunities to turn a conversation into a conversion. Provide service everywhere, engage customers, and increase happiness with Mobile Service Cloud.
Key benefits of using Mobile Service Cloud
- Customers can get in touch via their favorite channel
- Help your customers within one conversation
- Gather all messages within one inbox
- Work together as one team in one easy-to-use solution
- Manage a large volume of questions
- Become more efficient and boost productivity
- Make use of valuable customer data to enrich your conversations
- Create meaningful conversations with customers
- Provide 24/7 service by using a Scripted Chatbot
- Easy to implement and integrate with your current systems
Starting price
per month
Alternatives
with better value for money
Mobile Service Cloud’s user interface
Mobile Service Cloud reviews
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Mobile Service Cloud's features
Mobile Service Cloud alternatives
Mobile Service Cloud
Starting from
35
/user
Per month
Salesforce Service Cloud
Starting from
25
Per month
JustCall
Starting from
29
Per month
TeamSupport
Starting from
45
Per month
Mobile Service Cloud pricing
Value for money rating:
Starting from
35
/user
Per month
User opinions about Mobile Service Cloud price and value
Value for money rating:
Mobile Service Cloud integrations (11)
Mobile Service Cloud support options
Typical customers
Platforms supported
Support options
Training options
Mobile Service Cloud FAQs
Mobile Service Cloud has the following pricing plans:
Starting from: €35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Mobile Service Cloud?
Mobile Service Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Mobile Service Cloud support?
Mobile Service Cloud supports the following languages:
Danish, Dutch, English, Finnish, French, German, Italian, Portuguese, Russian, Spanish, Turkish
Q. Does Mobile Service Cloud offer an API?
Yes, Mobile Service Cloud has an API available for use.
Q. What other apps does Mobile Service Cloud integrate with?
Mobile Service Cloud integrates with the following applications:
Salesforce Starter, Zapier, Segment, Shopware, CM.com Payments Platform, Spotler Activate, Mobile Marketing Cloud, CM.com Communications Platform, Shopify
Q. What level of support does Mobile Service Cloud offer?
Mobile Service Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat