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Practice Mate
5
119
4
36
3
8
2
3
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Practice management software for healthcare organizations
Table of Contents
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Practice Mate - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Practice Mate overview
Based on 170 verified user reviews
What is Practice Mate?
By industry, Practice Mate reviewers are most commonly professionals in mental health care (37%). The most frequent use case for Practice Mate cited by reviewers is medical practice management (32%).
What do users say about Practice Mate pricing?
Most users consider Practice Mate highly affordable, especially for small practices, and they appreciate that many features are included at little or no extra cost. Some users report concerns about costs for smaller client populations and unexpected fees.
Starting price
Alternatives
with better value for money
Pros & Cons
Insurance Billing
Pricing
Claim Submission
Reporting
Practice Mate’s user interface
Practice Mate pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Practice Mate?
By industry, Practice Mate reviewers are most commonly professionals in mental health care (37%). The most frequent use case for Practice Mate cited by reviewers is medical practice management (32%).
Select to learn more
Who uses Practice Mate?
Based on 170 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Practice Mate's key features
Most critical features, based on insights from Practice Mate users:
All Practice Mate features
Features rating:
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Practice Mate pricing
Starting from
No pricing info
User opinions about Practice Mate price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Practice Mate's price and value, mention it in a positive light.
Most users consider Practice Mate highly affordable, especially for small or start-up practices, and appreciate that many features are included at no or minimal additional cost. They indicate that the software is cost-effective compared to competitors, with some noting that other systems charge extra for similar modules. Some reviewers find it a great deal for the range of functionalities offered. However, some users report that certain features may not be as cost-efficient for smaller client populations, and a few mention concerns about costs after retirement or unexpected fees.
, and
Practice Mate integrations (1)
Integrations rated by users
We looked at 170 user reviews to identify which products are mentioned as Practice Mate integrations and how users feel about them.
Integration rating: 5.0 (6)
“It complements Practice Mate by allowing the provider to create the visit as they chart.”
Tina B.
Manager
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
“I send my claims and follow up on reimbursement.”
THOMAS P.
Owner
Integration rating: 5.0 (1)
Practice Mate customer support
What do users say about Practice Mate customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Practice Mate customer support.
Widely noted by reviewers, customer support is easy to reach and responds quickly, often returning calls within 24 hours.
A significant portion of users highlight that support staff are polite, helpful, and resolve issues efficiently.
A limited number of users report long telephone wait times and occasional poor follow-up from customer service.
Support options
Training options
To see what individual users say about Practice Mate's customer support, check out the review snippets below.
“No complaints and the support team is 99% available when needed or if you leave a message to contact you they call back within 24 hours.”
Sylvia E.
Billing
“I like that I can call or email customer support and they get back to me.”
Julie S.
Psychologist
“The lack of 2FA is a concern.”
Julie Y.
Billing Specialist
Practice Mate FAQs
Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for both new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions also provides additional functionality such as patient intake, reminders, e-prescription and more. With no cost, commitment, or implementation, you can get started today to help reduce unnecessary administrative tasks, enhance job satisfaction for providers and improve the overall patient experience. 1. No cost, no implementation and no expensive hardware needed 2. Used by more than 25,000 healthcare organizations and 45,000 users 3. HIPAA-compliant record keeping 4. Easy billing management: check eligibility and benefits, create superbills, submit claims, resolve claim issues, and manage patient statements 5. Seamlessly integrates with other Office Ally solutions such as EHR 24/7, OA-Rx, and Patient Ally
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