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Quiq

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Table of Contents

Is this product right for your business?

Find out with a

Quiq - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Quiq overview

What is Quiq?

The Quiq business messaging tool is intended for companies who want to better serve their customers and improve the ways their customer service teams operate. Quiq enables organizations to communicate over the channels their customers are already using, particularly SMS/Text, as well as Facebook Messenger, Kik, and Chat.

While customers choose the messaging channel that best fits their preferences, Quiq makes it easy for customer service agents to handle all incoming messages in one consolidated platform. Quiq helps companies to better serve their customers by handling multiple inquiries simultaneously with asynchronous messaging. Quiq's adaptive response timer automatically prioritizes the most urgent messages and ensures that agents are always handling conversations at the rate at which their customers are engaging.

Service is the differentiator and Quiq understands messaging as a integral piece to providing superior customer experiences.

Key benefits of using Quiq

Multi-conversation interface - an intuitive user interface allows agents to handle multiple simultaneous conversations.

Adaptive response timer - conversations prioritized for agents automatically based on the customer's engagement level.

Contact center ready - simple but sophisticated controls for contact centers including routing and queueing rules.

Collaborate & transfer - agents can collaborate with or transfer a conversation to another agent or manager.

Extensible UI - display and update data from internal systems and perform automatic lookups based upon customer messages.

Starting price

6000per feature /
per month

Alternatives

with better value for money

Quiq’s user interface

Ease of use rating:

4.5

(37)

Quiq pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(13)

5(23)

What do users say about Quiq?

Quiq Messaging has a number of unique features thamakes multi-channel customer support possible for us.

Who uses Quiq?

Based on 37 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services

Hospitality

Retail

Security and Investigations

Others

Use cases

- Not enough reviews

Quiq's key features

Most critical features, based on insights from Quiq users:

Inbox management

5.0

(1)

Interaction tracking

5.0

(1)

Knowledge base management

0.0

(0)

Appointment scheduling

4.0

(1)

Human Handover

0.0

(0)

All Quiq features

Features rating:

4.3

(37)

2-Way messaging

(0)

A/B testing

(0)

Activity dashboard

(0)

Activity tracking

(0)

Agent interface

(0)

AI copilot

(0)

AI/Machine learning

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

API

(0)

Appointment management

(0)

Audience targeting

(0)

Automated responses

(0)

Automated routing

(0)

Autoresponders

(0)

Blended call center

(0)

Call center management

(0)

Canned responses

(0)

Chat Transcript

(0)

Chat/Messaging

(0)

Chatbot

(0)

Code-free development

(0)

Collaboration tools

(0)

Communication management

(0)

Computer telephony integration

(0)

Configurable workflow

(0)

Contact management

(0)

Contextual guidance

(0)

CRM

(0)

Customer communication

(0)

Customer database

(0)

Customer experience management

(0)

Customer segmentation

(0)

Customer Service Analytics

(0)

Customizable branding

(0)

Customizable fields

(0)

Dashboard

(0)

Data import/export

(0)

Drag & drop

(0)

Email management

(0)

Engagement tracking

(0)

Feedback management

(0)

File sharing

(0)

For developers

(0)

Inbound call center

(0)

Intent recognition

(0)

Lead capture

(0)

Lead distribution

(0)

Lead qualification

(0)

Live chat

(0)

Mass texting

(0)

Message personalization

(0)

Mobile access

(0)

Mobile coupons

(0)

Monitoring

(0)

Multi-Channel communication

(0)

Multi-Channel data collection

(0)

Multi-Channel management

(0)

Multi-Channel marketing

(0)

Multi-Language

(0)

Natural language processing

(0)

Natural language search

(0)

Offline form

(0)

One-to-One messaging

(0)

Outbound call center

(0)

Performance management

(0)

Performance metrics

(0)

Polls/Voting

(0)

Pre-Configured bot

(0)

Proactive chat

(0)

Product recommendations

(0)

Queue management

(0)

Real-Time analytics

(0)

Real-time consumer-facing chat

(0)

Real-time conversations

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

Scheduled messaging

(0)

Screen sharing

(0)

Search/Filter

(0)

Self service portal

(0)

Sentiment analysis

(0)

Service level agreement (sla) management

(0)

Shortcodes

(0)

SMS marketing

(0)

SMS messaging

(0)

Social media integration

(0)

Support ticket management

(0)

Surveys & feedback

(0)

Text-to-Win

(0)

Third-Party integrations

(0)

Transcripts/Chat history

(0)

Transfers/Routing

(0)

Visual analytics

(0)

Workflow management

(0)

Quiq alternatives

Quiq

4.5

(37)

Starting from

6000

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.3

Value for Money

4.5

Customer Support

4.6

Clepher

4.8

(88)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Wati

4.6

(202)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Tidio

4.7

(590)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Quiq pricing

Value for money rating:

4.5

(37)

Starting from

6000

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Quiq price and value

Value for money rating:

4.5

(37)

To see what individual users think of Quiq's price and value, check out the review snippets below.

“I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.”

Todd J.

Chief Lending Officer

“This is a great company with wonderful customer service and people that really care about their clients.”

Todd J.

Chief Lending Officer

Quiq integrations (4)

Top integrations

Salesforce Sales Cloud

Zendesk Suite

NetSuite

Oracle Service

Quiq support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

FAQs/Forum

24/7 (Live rep)

Knowledge Base

Chat

Training options

Documentation

Webinars

Live Online

Videos

Quiq FAQs

Q. Who are the typical users of Quiq?

Quiq has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money

Q. What languages does Quiq support?

Quiq supports the following languages:
Arabic, Chinese (Simplified), English, French, German, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Q. Does Quiq offer an API?

Yes, Quiq has an API available for use.

Q. What level of support does Quiq offer?

Quiq offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat