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ResNexus
5
362
4
53
3
6
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Property Management Software.
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ResNexus - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ResNexus overview
Based on 428 verified user reviews
What is ResNexus?
ResNexus is a reservations solution with key features that include online booking, customer support, reservations management, payment processing, and more.
Who uses ResNexus?
By industry, ResNexus reviewers are most commonly professionals in hospitality (84%). The most frequent use case for ResNexus cited by reviewers is reservations (71% of reviewers).
What do users say about ResNexus pricing?
Some users say ResNexus offers good value for money due to fair pricing and extensive features. Reviewers appreciate its reasonable cost for the functionality, but some users report high prices, inflexible discounts, and rising fees as drawbacks.
What are the most popular integrations for ResNexus?
The ResNexus integration most frequently cited by reviewers is authorize.net, an accounts receivable product rated 4.8 out of 5 for its integration with ResNexus.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking Engine
Customer Marketing
Website Design
Guest Room Management
Challenging payment handling
Recurring software glitches
ResNexus’s user interface
ResNexus pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about ResNexus?
ResNexus is a reservations solution with key features that include online booking, customer support, reservations management, payment processing, and more.
Select to learn more
Who uses ResNexus?
Based on 428 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ResNexus's key features
GetApp's analysis of 59 verified user reviews collected between August 2021 and October 2024 identifies ResNexus' most critical features and summarizes user sentiment about those features.
Reviewers appreciate ResNexus's online booking capabilities for their efficiency and convenience. They report that it saves time and reduces workload by allowing guests to book directly online, which frees up staff for other tasks. Users indicate that the system integrates seamlessly with other booking services like Expedia and Airbnb. They find the user interface configurable and mobile-friendly, although some mention it can be complex for guests. They highlight the ability to manage multiple reservations and add-ons in one transaction as valuable. Of the 30 ResNexus users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.
Reviewers highlight ResNexus's reservations management capabilities for centralizing bookings and streamlining operations. They report that it integrates well with platforms like Airbnb and VRBO, although some mention issues with data synchronization. Users appreciate the ease of modifying reservations and the ability to manage bookings from anywhere. They find the system user-friendly and reliable, noting it helps keep reservations organized and accessible. They also mention it reduces the need for constant phone communication, allowing them to focus on other business areas. Of the 19 ResNexus users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.
All ResNexus features
Features rating:
ResNexus alternatives
ResNexus pricing
Pricing plans
Pricing details:
User opinions about ResNexus price and value
Value for money rating:
To see what individual users think of ResNexus's price and value, check out the review snippets below.
Steve W.
Owner
Steve W.
Owner
ResNexus integrations (1)
Integrations rated by users
We looked at 428 user reviews to identify which products are mentioned as ResNexus integrations and how users feel about them.
Integration rating: 4.5 (15)
Integration rating: 4.8 (5)
“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”
“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”
Eri D.
ACCOUNTANT
Integration rating: 4.7 (3)
“Guesty automatically generates a unique access code and syncs it with RemoteLock, eliminating the need to manually enter codes for each reservation.”
Jey A.
Remote Team Member of Vacation Rentals
Integration rating: 1.0 (1)
“Restaurantumsätze sollten ins PMS überspielt werden können. Wir sind aber nun auf das MEWS POS umgestiegen. Ich mag es, wenn alles integriert ist.”
Heike K.
General Manager
ResNexus customer support
What do users say about ResNexus customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ResNexus customer support.
Widespread user sentiment highlights ResNexus customer support as responsive, knowledgeable, and genuinely dedicated to helping clients.
A significant portion of users value having a dedicated representative or Red Carpet Specialist for personalized, ongoing assistance.
Multiple users praise the availability of live, English-speaking support staff and the ease of reaching a real person when needed.
A number of reviewers appreciate thorough onboarding, training, and proactive follow-up, making transitions and learning the system easier.
Support options
Training options
To see what individual users say about ResNexus's customer support, check out the review snippets below.
“Our customer service rep is always readily available and responsive to our needs. When we shared that weekday visits were down he offered several concrete suggestions and helped us to implement them. ”
Nancy N.
owner
“Multi-Day over the phone tutorials, guided lessons, friendly and understanding staff, custom solutions to needs, etc... ResNexus really has it all, and will do everything they can to add what is not on offer.”
Nick S.
Front Desk Manager
“Each new functionality feels like it needs to be tested more for inefficiencies, usefulness, and hiccups. Yet it seems to take a long time in beta for the tech improvements we are requesting to be completed (even crucial ones to our operation).”
Heather H.
General Manager
ResNexus FAQs
AWARD-WINNING RESERVATION SOFTWARE TO GROW YOUR BUSINESS! ResNexus is an easy-to-use cloud-based property management software that offers hoteliers a single login solution to help run their property simply and effectively. TRUSTED BY THOUSANDS OF PROPERTIES! ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. These include ADA compliant booking engine, OTA channel manager, automated email marketing, cart abandonment, retail add-ons, guest portal, travel protection, point of sale, dynamic pricing, payment processing, lock fees, review management, and much more! ResNexus does also offer several add-on options such as text messaging, Wi-Fi door locks, utility readers, custom websites, and digital marketing. Many of our competitors use more 3rd-party integrations for services such as guest portal, revenue management, and more. That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. See our comparison page for more info: https://resnexus.com/comparisons/ In addition, ResNexus directly connects to a wide variety of marketing channels and OTAs including: Airbnb–2023 Preferred Partner! Booking.com Expedia–2023 Preferred Partner! Google TripAdvisor BookOutdoors The Dyrt Glamping Hub HipCamp Little Travel Europe Spot2Nite VRBO–ResNexus has a unique direct connection to Vrbo that does not use ical. This helps prevent double bookings from having to manually enter in reservations from VRBO. ResNexus has commission-free pricing options to connect to the OTA's. This means that your business has zero additional commission fees charged by your PMS software. WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT We're more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. Our ResNexus support teams also respond to Facebook and chat. OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature! During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay. Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. MADE FOR PROPERTIES OF ALL SHAPES AND SIZES So whether you're an independent hotel, a cozy bed and breakfast, a beautiful campground, a trendy vacation rental, or anything in between, ResNexus is designed to make managing your business a walk in the park. With our easy-to-use software, you spend less time worrying and more time doing the things you love. Find out why thousands of properties feel ResNexus is the best property management software in the industry.
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