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Sendcloud
5
61
4
13
3
3
2
3
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shipping and logistics software for e-commerce businesses
Table of Contents
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Sendcloud - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Sendcloud overview
What is Sendcloud?
Sendcloud is a shipping software designed to help eCommerce businesses handle and streamline checkout processes, delivery tracking, and order returns on a centralized platform. Administrators can configure workflows and rules, enabling them to automatically assign the required shipping method to each order based on customers’ packing preferences.
Sendcloud allows organizations to print shipping labels using a barcode scanner and generate CN22 forms for customs clearance. Managers can track the status of delivered orders with details including customer’s name, country, order number, processing status, and selected carrier. It also lets users improve marketing operations by adding Instagram posts or banner advertisements across the branded tracking page.
Sendcloud offers an API, which enables businesses to integrate the platform with various third-party applications, such as Shopify, Magento, WooCommerce, PrestaShop, and more. It also provides a dashboard, which helps users gain an overview of total shipment returns, shipments per carrier, and per country via actionable analytics.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Shipping and Shipment
Label Printing
Customer Communication
Package Refunds
Pricing
Sendcloud’s user interface
Sendcloud pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.1
Ease of use
4.3
Customer support
3.9
Reviews sentiment
What do users say about Sendcloud?
The individual shipping rules also enable us to automatically preselect the right logistics service provider depending on the country, size, weight or value of the shipment without manual intervention.
Select to learn more
Who uses Sendcloud?
Based on 96 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Sendcloud's key features
Most critical features, based on insights from Sendcloud users:
All Sendcloud features
Features rating:
Sendcloud alternatives
Sendcloud
Starting from
40
Per month
ShipTime
Starting from
Free
Easyship
Starting from
No pricing info
ShipStation
Starting from
14.99
Per month
Sendcloud pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Branded Return Portal
- Multiple Branded Tracking Emails
- Priority Support
- Set up to 5 Shipping Rules
- Ship With Your Own Carrier Contract (Max 10000 Labels/Month)
- Unlimited Shipping Lines and Return Lines and Checkout Plugin (Default Delivery)
- Unlimited Shop Integrations
- Use Sendcloud Discount Rates
User opinions about Sendcloud price and value
Value for money rating:
To see what individual users think of Sendcloud's price and value, check out the review snippets below.
Julian O.
Co-Founder
Julian O.
Co-Founder
Sendcloud integrations (12)
Integrations rated by users
We looked at 96 user reviews to identify which products are mentioned as Sendcloud integrations and how users feel about them.
Integration rating: 4.0 (3)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Integration rating: 5.0 (1)
“Oferece integrações avançadas e flexíveis, permitindo automações mais complexas e personalizadas entre diferentes sistemas.”
Edvaldo C.
Gerente de Processos
Integration rating: 2.0 (1)
“This is the sole reason we usee Cloudberry Explorer.”
Rhys B.
Senior Product Manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Orders are directly connected to Sendcloud”
Julian O.
Co-Founder
Other top integrations
Sendcloud customer support
What do users say about Sendcloud customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Sendcloud customer support.
A fair number of users found Sendcloud's customer support quick to respond, helpful, and clear in their communication.
A number of users reported slow response times, unresolved issues, and a decline in support quality after becoming customers.
Support options
Training options
To see what individual users say about Sendcloud's customer support, check out the review snippets below.
“The team of Sendcloud was very helpful to us showing how they could improve our efficiency.”
Johan W.
E-commerce manager
“Customer support was quick with the chat function, helpful and clear.”
Tiago C.
creator
“The support was terrible and when you decide not to work with them any more, that is when the bills start coming in.”
Frans M.
Owner
They were unprofessional, I didn’t speak to the account manager for several weeks due to “partying too much”.
Kayzar D.
Company Director
