App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SightCall Logo

SightCall

Video calling support solution for Salesforce

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(1)

SightCall Alternatives & Competitors

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Features


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Devices supported


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Organization types


Integrated with


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Company size


TechSee logo

TechSee

(0)

Intelligent visual customer support solution

Features

Total

TechSee logo
SightCall logo

11

17

65

features in common

11

features in common

TechSee logo

TechSee's unique features

  • Feedback Management

  • Help Desk Management

  • Customer Database

  • Activity Dashboard

SightCall logo

SightCall's unique features

  • Collaboration Tools

  • Support Ticket Management

  • Third Party Integrations

  • Remote Monitoring & Management

Blitzz logo

Blitzz

4.7
(20)

Video-powered technical support platform

Features

Total

Blitzz logo
SightCall logo

17

36

65

features in common

17

features in common

Blitzz logo

Blitzz's unique features

  • Software Development

  • Appointment Management

  • Alerts/Notifications

  • Document Storage

SightCall logo

SightCall's unique features

  • Monitoring

  • Real-Time Chat

  • Real Time Monitoring

  • Automatic Call Distribution

Pricing

Value for money

Blitzz logo
4.6

0.3

SightCall logo
4.3

What users say about Blitzz's value for money

They were genuinely interested in how they can help our organization get better by using their solution. They were extremely accommodating and always available to us.
The ease with which the session can be initiated, even with customers wary of giving up control of their phone. Quality of photos and videos is excellent.

Categories in common

Verascape logo

Verascape

(0)

Customer service and order tracking solution for businesses

Features

Total

Verascape logo
SightCall logo

14

35

65

features in common

14

features in common

Verascape logo

Verascape's unique features

  • Computer Telephony Integration

  • Multiple Scripts

  • Queue Management

  • Voice Customization

SightCall logo

SightCall's unique features

  • SMS Messaging

  • Diagnostic Tools

  • Customizable Branding

  • Engagement Tracking

Categories in common

Help Lightning logo

Help Lightning

5.0
(10)

Remote assistance software to improve customer satisfaction.

Features

Total

Help Lightning logo
SightCall logo

39

64

65

features in common

39

features in common

Help Lightning logo

Help Lightning's unique features

  • Commenting/Notes

  • Usage Tracking/Analytics

  • File Management

  • Interactive Content

SightCall logo

SightCall's unique features

  • Multiple User Accounts

  • SMS Messaging

  • Audit Management

  • Real Time Reporting

Pricing

Starting from

$588/year

Value for money

Help Lightning logo
4.7

0.4

SightCall logo
4.3

What users say about Help Lightning's value for money

An expert is in one location, such as a children's hospital, and the parent in another, such as their driveway. Help Lightning is performing beautifully for this task, among others.
We have successfully used help lightning to provide instruction to adults ages 18-70+ and will continue to use this product to educate and instruct.
NeuQs Free Helpdesk logo

NeuQs Free Helpdesk

(0)

Web-based help desk and support application

Features

Total

NeuQs Free Helpdesk logo
SightCall logo

4

10

65

features in common

4

features in common

NeuQs Free Helpdesk logo

NeuQs Free Helpdesk's unique features

  • Categorization/Grouping

  • Call Center Management

  • Email Management

  • Service Level Agreement (SLA) Management

SightCall logo

SightCall's unique features

  • Session Transfer

  • Secure Login

  • Customizable Branding

  • Real Time Data

Categories in common

Qubicles logo

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Features

Total

Qubicles logo
SightCall logo

22

59

65

features in common

22

features in common

Qubicles logo

Qubicles' unique features

  • Virtual Assistant

  • Preview Dialer

  • Call Center Management

  • Queue Management

SightCall logo

SightCall's unique features

  • SMS Messaging

  • Real Time Monitoring

  • Video Support

  • Customizable Branding

Pricing

Starting from

$0/month

Value for money

Qubicles logo
4.8

0.5

SightCall logo
4.3

What users say about Qubicles' value for money

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.
There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.
Office24by7 logo

Office24by7

(0)

360° Office Automation Solutions

Features

Total

Office24by7 logo
SightCall logo

36

106

65

features in common

36

features in common

Office24by7 logo

Office24by7's unique features

  • Sales Reports

  • Knowledge Base Management

  • Recording

  • Lead Qualification

SightCall logo

SightCall's unique features

  • Video Conferencing

  • Single Sign On

  • Summary Reports

  • Communication Management

Categories in common

SemanticForce logo

SemanticForce

4.8
(6)

eCommerce intelligence and customer service platform.

Features

Total

SemanticForce logo
SightCall logo

21

44

65

features in common

21

features in common

SemanticForce logo

SemanticForce's unique features

  • Virtual Assistant

  • Drag & Drop

  • Response Management

  • Social Media Integration

SightCall logo

SightCall's unique features

  • Summary Reports

  • Call Tracking

  • Customizable Branding

  • Support Ticket Tracking

Categories in common

FixMe.IT logo

FixMe.IT

4.8
(366)

Remote Support Software That Always Works

Features

Total

FixMe.IT logo
SightCall logo

17

23

65

features in common

17

features in common

FixMe.IT logo

FixMe.IT's unique features

  • Activity Dashboard

  • Drag & Drop

  • Unattended Access

  • Whiteboard

SightCall logo

SightCall's unique features

  • Call Recording

  • Real Time Data

  • Real Time Monitoring

  • Performance Metrics

Pricing

Starting from

$30/month

Value for money

FixMe.IT logo
4.7

0.4

SightCall logo
4.3

What users say about FixMe.IT's value for money

My only complaint is the inability to share access with other users. This becomes a problem when I work on a team or when there network services provider uses FixMe.
Unattended access is very easy to setup and initiate when appropriate. I have used this product for years with amazing reliability and very little need for technical support.

Categories in common

Viewabo logo

Viewabo

4.6
(11)

Diagnose problems faster when you can see them.

Features

Total

Viewabo logo
SightCall logo

18

19

65

features in common

18

features in common

Viewabo logo

Viewabo's unique feature

  • Activity Dashboard

SightCall logo

SightCall's unique features

  • Remote Update / Installation

  • Audit Management

  • Real Time Monitoring

  • Engagement Tracking

Pricing

Value for money

Viewabo logo
4.8

0.5

SightCall logo
4.3

What users say about Viewabo's value for money

Its one of the most useful things we can use for assisting people and i enjoy using it when i get a chance.
Being able to see what the customer sees (bonus if they have a good camera and good reception).
Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

Features

Total

Bright Pattern logo
SightCall logo

31

73

65

features in common

31

features in common

Bright Pattern logo

Bright Pattern's unique features

  • Predictive Dialer

  • Auto-Dialer

  • Social Media Integration

  • Call List Management

SightCall logo

SightCall's unique features

  • Customizable Forms

  • Video Conferencing

  • Monitoring

  • Audit Management

Pricing

Starting from

$70/month

Value for money

Bright Pattern logo
4.8

0.5

SightCall logo
4.3

What users say about Bright Pattern's value for money

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.
The features and functionality are industry best practice, but the people and support are amazing.

Categories in common

Ottspotta logo

Ottspotta

(0)

Phone platform for G Suite and Slack

Features

Total

Ottspotta logo
SightCall logo

9

28

65

features in common

9

features in common

Ottspotta logo

Ottspotta's unique features

  • Manual Dialer

  • Call Center Management

  • IVR / Voice Recognition

  • Call Logging

SightCall logo

SightCall's unique features

  • File Sharing

  • Support Ticket Management

  • Video Support

  • Remote Monitoring & Management

Categories in common

Take Control logo

Take Control

4.3
(17)

Collaborative remote access solution

Features

Total

Take Control logo
SightCall logo

22

34

65

features in common

22

features in common

Take Control logo

Take Control's unique features

  • Remote Support

  • Automated Routing

  • IT Asset Management

  • Video Chat

SightCall logo

SightCall's unique features

  • Summary Reports

  • Customer Service Analytics

  • Performance Metrics

  • Third Party Integrations

Pricing

Starting from

$19/month

Value for money

Take Control logo
4.2

0.1

SightCall logo
4.3

What users say about Take Control's value for money

The UI is ugly, and there are no way to start a chat for yourself, you have to receive a message from support to start chatting, and the buttons for showing/hiding the chat are not very visible.
Take Control is a very nice value add for that package and a pretty nice remote management tool in of itself.

Categories in common

Zoho Assist logo

Zoho Assist

4.6
(672)

Instant Remote Support. Unattended Remote Access.

Features

Total

Zoho Assist logo
SightCall logo

19

25

65

features in common

19

features in common

Zoho Assist logo

Zoho Assist's unique features

  • Video Chat

  • Problem Management

  • Unattended Access

  • Change Management

SightCall logo

SightCall's unique features

  • Call Recording

  • Rules-Based Workflow

  • Third Party Integrations

  • Automatic Call Distribution

Pricing

Starting from

$12/month

Value for money

Zoho Assist logo
4.7

0.4

SightCall logo
4.3

What users say about Zoho Assist's value for money

It can have a habit of not connecting correctly and just gets stuck in a spin and you have to start the session again which can be a little annoying.
Its easy and cost effective. Most of executive willing to help more than to sale a product, its win win to customer and solution provider.

Categories in common

Freshdesk logo

Freshdesk

4.5
(2.5K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
SightCall logo

38

126

65

features in common

38

features in common

Freshdesk logo

Freshdesk's unique features

  • Customer Segmentation

  • Archiving & Retention

  • Call Center Management

  • Decision Support

SightCall logo

SightCall's unique features

  • Video Conferencing

  • Session Transfer

  • Diagnostic Tools

  • Real Time Reporting

Pricing

Starting from

$0

Value for money

Freshdesk logo
4.4

0.1

SightCall logo
4.3

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
SightCall logo

46

168

65

features in common

46

features in common

LiveAgent logo

LiveAgent's unique features

  • Multi-Language

  • On-Demand Recording

  • Procurement Management

  • Knowledge Base Management

SightCall logo

SightCall's unique features

  • Remote Update / Installation

  • Two-Factor Authentication

  • Session Transfer

  • Secure Login

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.4

SightCall logo
4.3

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Categories in common

Call Center Studio logo

Call Center Studio

4.5
(48)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Features

Total

Call Center Studio logo
SightCall logo

36

125

65

features in common

36

features in common

Call Center Studio logo

Call Center Studio's unique features

  • Activity Tracking

  • Telemarketing Management

  • Multiple Scripts

  • Call Reporting

SightCall logo

SightCall's unique features

  • Audit Trail

  • Multiple User Accounts

  • Two-Factor Authentication

  • Customer Service Analytics

Pricing

Value for money

Call Center Studio logo
4.7

0.4

SightCall logo
4.3

What users say about Call Center Studio's value for money

But the most good part is customer support. They are all friendly and helpful.
So it is an easy and clever choice to use CCS Platform. The CCS team on the other hand is amazing.

Categories in common

Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
SightCall logo

45

143

65

features in common

45

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Online Forums

  • @mentions

  • Decision Support

  • Tagging

SightCall logo

SightCall's unique features

  • Server Monitoring

  • Secure Login

  • Session Recording

  • Session Transfer

Pricing

Starting from

0

Value for money

Zoho Desk logo
4.5

0.2

SightCall logo
4.3

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

Categories in common

Slack logo

Slack

4.7
(22K)

A single place for team communication and workflows

Features

Total

Slack logo
SightCall logo

29

78

65

features in common

29

features in common

Slack logo

Slack's unique features

  • Brainstorming

  • Project Planning/Scheduling

  • @mentions

  • Full Text Search

SightCall logo

SightCall's unique features

  • Performance Management

  • Call Tracking

  • Customizable Branding

  • Support Ticket Tracking

Pricing

Starting from

$0/month

Value for money

Slack logo
4.6

0.3

SightCall logo
4.3

What users say about Slack's value for money

The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.
While they are only visible to me, I am always worried that I accidentally posted something wrong.

Categories in common

RemotePC logo

RemotePC

4.6
(159)

Remote Access for Consumers, SMBs, and Enterprises

Features

Total

RemotePC logo
SightCall logo

20

33

65

features in common

20

features in common

RemotePC logo

RemotePC's unique features

  • File Management

  • Print Management

  • Event Logs

  • Multiple Monitor Access

SightCall logo

SightCall's unique features

  • Summary Reports

  • Customizable Reports

  • Support Ticket Tracking

  • Video Support

Pricing

Starting from

$39.5/year

Value for money

RemotePC logo
4.7

0.4

SightCall logo
4.3

What users say about RemotePC's value for money

Really good integration and compatible to use with multiple team members. Viewing and sharing files is easy and the design is amazing.
I like that it was an inexpensive way to gain secure access to my clients computers. We use it to access QuickBooks Desktop on our clients computers, so we can do work for them remotely.

Categories in common

GoToMyPC logo

GoToMyPC

4.7
(177)

Remote support management solution

Features

Total

GoToMyPC logo
SightCall logo

17

22

65

features in common

17

features in common

GoToMyPC logo

GoToMyPC's unique features

  • Authentication

  • Print Management

  • Mobile Access

  • Multiple Monitor Access

SightCall logo

SightCall's unique features

  • Call Recording

  • Customizable Forms

  • Support Ticket Tracking

  • Video Support

Pricing

Starting from

$35/month

Value for money

GoToMyPC logo
4.1

0.2

SightCall logo
4.3

What users say about GoToMyPC's value for money

I love the convenience of being able to work as though I am in the office and there is not the need to be there to do my work. I love the quick connection that GoToMyPC provides.
Integration with my business and the ease of use of this product are outstanding qualities of this software program.

Categories in common

Splashtop Remote Support logo

Splashtop Remote Support

4.5
(93)

Remote support for MSPs, IT service providers & helpdesks

Features

Total

Splashtop Remote Support logo
SightCall logo

30

43

65

features in common

30

features in common

Splashtop Remote Support logo

Splashtop Remote Support's unique features

  • Inventory Management

  • Automatic Backup

  • Change Management

  • Real Time Analytics

SightCall logo

SightCall's unique features

  • Performance Management

  • Call Tracking

  • Customizable Branding

  • Support Ticket Tracking

Pricing

Starting from

$47.9/month

Value for money

Splashtop Remote Support logo
4.7

0.4

SightCall logo
4.3

What users say about Splashtop Remote Support's value for money

Splashtop was incredibly easy to setup, and is very user friendly. It has all of the features we need and offers features we didn't think we would use but they turned out to be a great bonus to have.
Super easy to setup, deploy, and maintain. Cost was a driving factor and it fit well into my budgetary guidelines...very affordable in the realm of remote support tools.

Categories in common

Mojo Helpdesk logo

Mojo Helpdesk

4.5
(72)

Mojo Helpdesk makes customer service easy.

Features

Total

Mojo Helpdesk logo
SightCall logo

22

45

65

features in common

22

features in common

Mojo Helpdesk logo

Mojo Helpdesk's unique features

  • Document Storage

  • Help Desk Management

  • Asset Tracking

  • Service Level Agreement (SLA) Management

SightCall logo

SightCall's unique features

  • Outbound Call Center

  • Real Time Reporting

  • Customer Service Analytics

  • Session Recording

Pricing

Starting from

$29/month

Value for money

Mojo Helpdesk logo
4.6

0.3

SightCall logo
4.3

What users say about Mojo Helpdesk's value for money

We review our tickets on a monthly basis to see where we need to improve on our services and it would be nice to export this data and maybe graph my statistics. Overall love the product.
I love our Mojo Help Desk, its so easy to manage and easy to access. I wish in the reporting tool there was a way to export reports, if there is please let me know.

Categories in common

CallRail logo

CallRail

4.5
(153)

Call Tracking & Analytics

Features

Total

CallRail logo
SightCall logo

22

66

65

features in common

22

features in common

CallRail logo

CallRail's unique features

  • Keyword Tracking

  • Call Transcription

  • Mobile Access

  • Customizable Fields

SightCall logo

SightCall's unique features

  • Secure Login

  • Session Recording

  • Customizable Branding

  • Support Ticket Tracking

Pricing

Starting from

$95/month

Value for money

CallRail logo
4.4

0.1

SightCall logo
4.3

What users say about CallRail's value for money

It is excellent for capturing calls related to the specific campaign so we can evaluate its effectiveness and quality of leads it sent our way.
I hope they upgrade and it turns out to be amazing. I'm willing to give them a chance to prove themselves.

Categories in common

Iperius Remote logo

Iperius Remote

4.0
(22)

Remote desktop software for support and file transfer

Features

Total

Iperius Remote logo
SightCall logo

15

20

65

features in common

15

features in common

Iperius Remote logo

Iperius Remote's unique features

  • Activity Dashboard

  • Multiple Monitor Access

  • Mobile Access

  • Unattended Access

SightCall logo

SightCall's unique features

  • Monitoring

  • Performance Management

  • Real Time Monitoring

  • Performance Metrics

Pricing

Starting from

839/year

Value for money

Iperius Remote logo
4.5

0.2

SightCall logo
4.3

What users say about Iperius Remote's value for money

It's absolutely easy-to-use, the connection is stable and has a good quality. There are also basic file transfer and chat functions, so it can be considered a pretty complete tool for remote desktop.
Once installed and configured or due to problems with the operating system that has become unstable (in virtual machines) or in physical connections are lost.

Categories in common

Ada logo

Ada

4.3
(6)

Ada is an easy to use customer support automation platform.

Features

Total

Ada logo
SightCall logo

17

55

65

features in common

17

features in common

Ada logo

Ada's unique features

  • Real-time Consumer-facing Chat

  • Speech Recognition

  • Speech Synthesis

  • Social Media Integration

SightCall logo

SightCall's unique features

  • Summary Reports

  • Customizable Forms

  • Call Tracking

  • Video Support

Categories in common

Social Intents logo

Social Intents

5.0
(6)

Web-based live chat software for Microsoft Teams and Slack

Features

Total

Social Intents logo
SightCall logo

21

41

65

features in common

21

features in common

Social Intents logo

Social Intents' unique features

  • Interaction Tracking

  • Customer History

  • Transfers/Routing

  • Proactive Chat

SightCall logo

SightCall's unique features

  • Workflow Management

  • Session Recording

  • Video Support

  • Support Ticket Tracking

Categories in common

Syxsense logo

Syxsense

4.6
(58)

Threat prevention & endpoint detection and response software

Features

Total

Syxsense logo
SightCall logo

42

119

65

features in common

42

features in common

Syxsense logo

Syxsense's unique features

  • Secure Data Storage

  • Configurable Workflow

  • Asset Discovery

  • Runtime Container Security

SightCall logo

SightCall's unique features

  • Inbound Call Center

  • Screen Sharing

  • Communication Management

  • Collaboration Tools

Pricing

Value for money

Syxsense logo
4.6

0.3

SightCall logo
4.3

What users say about Syxsense's value for money

I love the ease of connecting to a users machine. I love the ease in packaging the software.
Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.

Categories in common

HelpOnClick logo

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

Features

Total

HelpOnClick logo
SightCall logo

15

36

65

features in common

15

features in common

HelpOnClick logo

HelpOnClick's unique features

  • Interaction Tracking

  • Email Management

  • Customizable Fields

  • Virtual Assistant

SightCall logo

SightCall's unique features

  • Monitoring

  • Real Time Data

  • Customer Service Analytics

  • Automatic Call Distribution

Pricing

Starting from

$7.2/month

Value for money

HelpOnClick logo
4.6