Explore a recommended list of SightCall for Salesforce alternatives for your business in 2019. Compare alternatives to SightCall for Salesforce side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more… Read more about SecureLink
Remote support for MSPs, IT service providers & helpdesks
Splashtop Remote Support enables MSPs, IT service providers & helpdesk professionals to remotely support their clients' computers from any desktop/mobile device. Read more about Splashtop Remote Support
Netop Remote Control is remote access software that helps organizations reduce tech support costs, meet compliance standards, and instantly connect to devices and servers from anywhere in the world. Netop Remote Control provides the access you need without compromising security.Read more about Netop Remote Control
Remote support and online meeting management solution
ShowMyPC Remote Support and Meetings is a desktop sharing solution designed to help businesses of all sizes manage and conduct online meetings, training & demonstrations using remote PC access. Its file transfer capabilities allow users to transfer files among users from within the application.Read more about ShowMyPC Remote Support and Meetings
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.Read more about Kaseya VSA
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
RescueAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely and solve technical issues.Read more about RescueAssist RescueAssist offers a complete remote support solution that allows you to access PC, Mac and mobile devices from your desktop or mobile device.
Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Read more about SolarWinds Take Control
Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world. Read more about ConnectWise Control
Remote support software & unattended remote access
ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.Read more about ISL Light Remote Desktop
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results.Read more about Convoso
Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently with a range of calling, customer care, & team management features including visual call flow configuration, call recording, performance reports, & more… Read more about MightyCall
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios.Read more about TRACK
Predictive dialer & call automation for call centers
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application
Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics. Read more about VCC Live
Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a PBX platform, business SMS messaging, integrated call tracking, lead outreach automation, and IVR tools.Read more about Aloware
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.Read more about Omnis
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.Read more about uContact
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
Payment processing and communication engagement solution
Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging, appointment scheduling, payment reminders, and more to drive customer engagement and facilitate communication. Read more about Everyware
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.Read more about Aircall
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.Read more about Dialfire
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere.Read more about 8x8 Virtual Office
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics. Read more about Virtual Contact Center
All-Inclusive Cloud Powered Business Communication
Jive is a leader in customer satisfaction that emphasizes easy-to-use communication tools. The Jive Cloud architecture has been purpose-built to deliver the most reliable and scalable unified communications platform. Customers love our award winning dial plan editor and mobile accessibility.Read more about Jive Voice
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.Read more about CloudTalk
Calling App for Customer Service Teams & Sales Teams accessible within your browser. CrazyCall requires no installation process and it takes less than 5 minutes to get started. Plus, it offers an IVR, call recordings, phone numbers from 75+ countries, and much more!… Read more about CrazyCall
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback.Read more about NeuQs Free Helpdesk
Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it.
It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
Show any screen content from your computer over the Web in real-time to multiple people.
Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more.
With high-speed desktop sharing capabilities, Mikogo allows the presenter to share their screen (including any document or application) with thei… Read more about Mikogor meeting participants live over the Web in real-time. Anything the presenter can see on their screen, the participants are able to view remotely on their very own screens.
There are many features included with Mikogo as a free download. Businesses benefit by upgrading to a business account with further features.
Security is of a high standard, employing an industry-leading AES encryption, along with several other security measures.
A quick and straightforward setup means that Mikogo is suitable for all users, from the average computer novice to the more advanced user.
Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier. Read more about eBLVD Remote Desktop
LOGICNow's MAXfocus is now part of SolarWinds MSP RMM
MAXfocus helps you grow your business, make more money, attract more customers and tie wandering break/fix customers to you. This RMM tool has been built for use by any business model, whether you're break/fix, support bank or managed services, MAX helps you deliver superior IT support services.Read more about MAXfocus
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
Secure co-browsing for issue resolution and customer support
Upscope co-browsing is a one click, no-download, interactive screen sharing solution for customer support. It provides a secure co-browsing solution for improving customer experience in financial, health, SaaS and other industries via cloud, API and on-premise options.Read more about Upscope
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.Read more about Dameware
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world. Read more about BeyondTrust
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.Read more about AnyDesk
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more.Read more about RingOver
Cloud Contact Center | On-Demand Customer Service and Support Solutions
Voice, email, chat, SMS, Facebook and Twitter -- we support them all along with an integrated customer interaction database. Only LiveOps lets your business rapidly deploy an always-on, highly secure, true multi-tenant and instantly scalable contact center solution using a pay-as-you-go model.Read more about LiveOps Our easy-to-use interface means no more requests to IT. You can easily add agents, customize reports and design IVRs. Even the updates happen automatically and with no downtime.
Accelerate your cloud contact center implementation, maximizing business value while minimizing risks. Our comprehensive portfolio of services & support offers unparalleled levels of expertise and experience to fully harness the power of LiveOps Platform and LiveOps Applications to support your core needs.
FIVE CRM provides businesses with tailored software solutions targeted at transforming sales & marketing and boosting the bottom line. FIVE CRM puts you in control through an array of products, whether you’re looking to take advantage of email marketing or drive sales through calling – we’ve got it covered.Read more about FIVE CRM
Lead management software and CRM solution - The Power of Simplicity
VanillaSoft brings together the best of CRM, Lead Management and Sales-by-Phone tools into one powerful queue-based lead management solution for inside sales teams, call centers, and other sales-by-phone professionals. VanillaSoft increases productivity, contact rates, makes cold calling easier, and improves sales accountability with features includ… Read more about VanillaSofting:
• queue-based priority lead routing
• auto dialing: progressive and preview
• logical branch scripting
• email drip lead nurturing
• mass email
• email templates
• inbound web lead capture
• lead scoring
• voice drop of pre-recorded voice mails
• call recording, monitoring, whisper & barge
• ACD queues
• Screen pops
VanillaSoft also provides managers with access to list imports, workflow, campaign queue management, call activity dashboard, and custom reporting.
PanTerra has created a revolutionary product called Streams, offering a simple interface with a single portal/application for all of your business communication needs. Work happy knowing that Streams will allow you to communicate in any medium that your team requires.Read more about PanTerra Networks
Virtual PBX software for small to medium businesses
With our new Virtual PBX system, impress your clients with a professional image at only a fraction of the cost. Our PBX will turn your ordinary phone into an office phone system with multiple extensions and personalized voicemail. Also, you can record customized greeting, have an operator extension and access to an online management center.Read more about Callture Virtual PBX With a myriad of exciting new features, these are only the beginning.
You will never install any hardware or have to deal with complicated software. Best of all, you do not need a technician to install and maintain the system. Impress your next caller. Sign up now, and enjoy the benefits today
GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.
Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.
At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
Sign up / Sign in
Both new and existing users can sign in with LinkedIn.