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Smartsupp Alternatives

How do Smartsupp alternatives compare?

REVE Chat and User.com stand out as its top competitors based on similarity, popularity and user reviews. When comparing Smartsupp to its top 100 alternatives, Salesforce Sales Cloud has the highest rating, with Wix as the runner-up, and Smartsupp ranking 16th place. Salesforce Sales Cloud has the most reviews with a total of 15,811, while Smartsupp has 253. Users say Salesforce Sales Cloud tops the list for value for money followed by Wix, while Smartsupp comes in 17th. Users also say Wix and Salesforce Sales Cloud are the easiest to use, while Smartsupp takes 14th place.

What are the top 5 alternatives to Smartsupp?


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Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

Features

Total

28

46

36

features in common

28

features in common

REVE Chat's unique features

  • Screen Sharing

  • Tagging

  • Social Media Integration

  • File Transfer

Smartsupp's unique features

  • Ratings / Reviews

  • Performance Metrics

  • Customer Database

  • Question Library

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.1

4.5

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

33

210

36

features in common

33

features in common

User.com's unique features

  • Notification Scheduling

  • Search Marketing

  • Code-free Development

  • Prospecting Tools

Smartsupp's unique features

  • Question Library

  • Ratings / Reviews

  • Design Management

JivoChat

4.5
(54)

Live chat with agent apps for iOS & Android

Features

Total

32

103

36

features in common

32

features in common

JivoChat's unique features

  • File Management

  • Quality Control

  • Help Desk Management

  • Workflow Management

Smartsupp's unique features

  • Authentication

  • Question Library

  • Queue Management

  • Design Management

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5
4.5

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

26

168

36

features in common

26

features in common

Zoho Desk's unique features

  • Call Scripting

  • Automated Routing

  • Appointment Management

  • Online Forums

Smartsupp's unique features

  • Geotargeting

  • Website Visitor Tracking

  • Visitor Tracking

  • Question Library

Front

4.5
(204)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.3

4.5

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

17

120

36

features in common

17

features in common

Front's unique features

  • Customer Service Analytics

  • Business Process Automation

  • Batch Communications

  • Channel Management

Smartsupp's unique features

  • Activity Dashboard

  • Real-time Consumer-facing Chat

  • Customer History

  • Website Integration

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.4

4.5

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

30

196

36

features in common

30

features in common

Zendesk's unique features

  • Single Sign On

  • Email Templates

  • Interactive Content

  • Predictive Analytics

Smartsupp's unique features

  • Visitor Tracking

  • Visual Analytics

  • Question Library

  • Website Integration

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

Features

Total

21

47

36

features in common

21

features in common

Acquire's unique features

  • Self Service Portal

  • Content Creation

  • Multi-Channel Communication

  • Social Media Integration

Smartsupp's unique features

  • Event Triggered Actions

  • Authentication

  • Question Library

  • Real Time Monitoring

Chatfuel

4.5
(18)

Build your bot now, no coding required.

Features

Total

14

76

36

features in common

14

features in common

Chatfuel's unique features

  • Personalization

  • Reservations Management

  • Action Management

  • Accounting

Smartsupp's unique features

  • Queue Management

  • Real Time Monitoring

  • Website Integration

  • Customer History

HelpCrunch

4.8
(172)

Customer Communication tool for Support, Marketing & Sales

Pricing

Starting from

$15/month

Value for money

4.8

0.3

4.5

What users say about HelpCrunch's value for money

Helpcrunch is superb value for money and my agents are totally motivated to use it every day. The most I like about Helpcrunch it is loaded features and can automate many tasks.

Shahid K.

Easy to set up and cost-effective. In addition to an amazing support system to help you with any flows that may arise.

JH

Jorge H.

Total

26

102

36

features in common

26

features in common

HelpCrunch's unique features

  • Workflow Management

  • Content Management

  • Customizable Forms

  • Software Development

Smartsupp's unique features

  • Ratings / Reviews

  • Activity Dashboard

  • Real Time Analytics

  • Visitor Tracking

HubSpot Service Hub

4.4
(112)

Cloud-based customer service solution for firms of all sizes

Pricing

Starting from

$50/month

Value for money

4.2

0.3

4.5

What users say about HubSpot Service Hub's value for money

Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Total

22

56

36

features in common

22

features in common

HubSpot Service Hub's unique features

  • Feedback Management

  • Document Storage

  • Customer Engagement

  • Email Templates

Smartsupp's unique features

  • Applications Management

  • Visual Analytics

  • Event Triggered Actions

  • Question Library

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.3

4.5

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

23

358

36

features in common

23

features in common

Bitrix24's unique features

  • Training Management

  • Contractor Management

  • Synchronous Editing

  • Meeting Room Booking

Smartsupp's unique features

  • Proactive Chat

  • Visual Analytics

  • Real Time Analytics

  • Question Library

HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

Features

Total

21

46

36

features in common

21

features in common

HelpOnClick's unique features

  • Search/Filter

  • Lead Capture

  • Chat Transcript

  • Social Media Integration

Smartsupp's unique features

  • Applications Management

  • Ratings / Reviews

  • Event Triggered Actions

  • Question Library

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.1

4.5

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

20

97

36

features in common

20

features in common

elevio's unique features

  • Content Creation

  • Content Management

  • Customizable Forms

  • Secure Login

Smartsupp's unique features

  • Event Triggered Actions

  • Customer Database

  • Question Library

  • Real Time Monitoring

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.2

4.5

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

30

190

36

features in common

30

features in common

LiveAgent's unique features

  • Call Scripting

  • Audit Trail

  • Email Alerts

  • Outbound Call Center

Smartsupp's unique features

  • Ratings / Reviews

  • Visual Analytics

  • Visitor Tracking

  • Website Integration

Comm100 Live Chat

4.7
(102)

Free Live Chat Software with Unlimited Users and Chats

Pricing

Value for money

4.5
4.5

What users say about Comm100 Live Chat's value for money

Great Company-Great Service- Very cost effective.

RC

Russell C.

At Africa Sunset Travel Solutions, COMM100 is simply indispensable despite its high monthly costs.

AR

Anonymous Reviewer

Total

30

104

36

features in common

30

features in common

Comm100 Live Chat's unique features

  • Progress Tracking

  • Monitoring

  • Password Management

  • Real Time Reporting

Smartsupp's unique features

  • Applications Management

  • Authentication

  • Event Triggered Actions

  • Visual Analytics

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.1

4.5

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

23

89

36

features in common

23

features in common

Wix Answers' unique features

  • Customizable Forms

  • Service Level Agreement (SLA) Management

  • Automatic Call Distribution

  • Self Service Portal

Smartsupp's unique features

  • Applications Management

  • Website Integration

  • Event Triggered Actions

  • Question Library

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

Features

Total

24

65

36

features in common

24

features in common

FAQ Bot's unique features

  • Natural Language Search

  • Text Editing

  • Chat Transcript

  • Activity Tracking

Smartsupp's unique features

  • Surveys & Feedback

  • Applications Management

  • Question Library

  • Customer Database

ProProfs Chat

4.8
(49)

Live chat software for websites

Pricing

Starting from

$9/month

Value for money

4.7

0.2

4.5

What users say about ProProfs Chat's value for money

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

RS

Richard S.

Total

16

30

36

features in common

16

features in common

ProProfs Chat's unique features

  • Geolocation

  • CRM

  • Chat Transcript

  • User Profiles

Smartsupp's unique features

  • Activity Dashboard

  • Question Library

  • Customer History

  • Applications Management

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

Pricing

Starting from

$21/month

Value for money

4.7

0.2

4.5

What users say about LiveHelpNow's value for money

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

JT

JASON T.

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Total

26

97

36

features in common

26

features in common

LiveHelpNow's unique features

  • Promotions Management

  • Inbox Management

  • Alerts/Notifications

  • Behavior Tracking

Smartsupp's unique features

  • Authentication

  • Activity Dashboard

  • Real Time Analytics

  • Question Library

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Pricing

Starting from

$6,000/month

Value for money

4.5
4.5

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Total

25

113

36

features in common

25

features in common

Quiq Messaging's unique features

  • Workflow Management

  • Human Handover

  • Shortcodes

  • Polls/Voting

Smartsupp's unique features

  • Authentication

  • Applications Management

  • Visitor Tracking

  • Question Library

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Pricing

Value for money

4.6

0.1

4.5

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Total

15

95

36

features in common

15

features in common

Avochato's unique features

  • Real-Time Chat

  • Collaboration Tools

  • Quotes/Estimates

  • Macros/Templated Responses

Smartsupp's unique features

  • Applications Management

  • Real Time Monitoring

  • Proactive Chat

  • Event Triggered Actions

Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.6

4.5

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

24

131

36

features in common

24

features in common

Genesys Cloud's unique features

  • Multi-Channel Management

  • Real Time Data

  • FTC Compliance

  • Automatic Lead Distribution

Smartsupp's unique features

  • Authentication

  • Event Triggered Actions

  • Question Library

  • Geotargeting

Gorgias

4.7
(75)

Help desk and customer service solution

Pricing

Starting from

$60/month

Value for money

4.5
4.5

What users say about Gorgias' value for money

Pricing structure makes a ton of sense and is by ticket, not by seat, which for a small company where we all need transparency into what's going on in the service side of things is great.

CJ

Chase J.

I like how customizable the product is in conjunction with it per ticket pricing as opposed to per user pricing.

JD

John D.

Total

20

67

36

features in common

20

features in common

Gorgias' unique features

  • Real-Time Chat

  • Personalization

  • Routing

  • Workflow Management

Smartsupp's unique features

  • Visitor Tracking

  • Ratings / Reviews

  • eCommerce Management

  • Transcripts/Chat History

ngDesk

4.5
(11)

Ticket management for customer service and support teams

Features

Total

18

48

36

features in common

18

features in common

ngDesk's unique features

  • HIPAA Compliant

  • Macros/Templated Responses

  • Support Ticket Tracking

  • Status Tracking

Smartsupp's unique features

  • Customer History

  • Question Library

  • Real Time Monitoring

  • Customer Database

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

16

59

36

features in common

16

features in common

BOTNATION AI's unique features

  • Customer Segmentation

  • Natural Language Search

  • Push Notifications

  • Customer Experience Management

Smartsupp's unique features

  • Activity Dashboard

  • Real-time Consumer-facing Chat

  • Customer History

  • Applications Management

EngageBay

4.7
(71)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8

0.3

4.5

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

19

203

36

features in common

19

features in common

EngageBay's unique features

  • Macros/Templated Responses

  • Goal Setting / Tracking

  • Audience Targeting

  • Lead Qualification

Smartsupp's unique features

  • Surveys & Feedback

  • Question Library

  • Real Time Monitoring

  • Chat/Messaging

Ada

5.0
(4)

Ada is an easy to use customer support automation platform.

Features

Total

18

50

36

features in common

18

features in common

Ada's unique features

  • Natural Language Processing

  • Multi-Language

  • Geolocation

  • Engagement Analytics

Smartsupp's unique features

  • Offline Form

  • Event Triggered Actions

  • Question Library

  • Canned Responses

Smith.ai

5.0
(24)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Pricing

Starting from

$140/month

Value for money

4.9

0.4

4.5

What users say about Smith.ai's value for money

Only serious inquiries leave this information upfront, and it is easy to follow up with them. The pricing for the product is a great value.

SH

Shawn H.

The chatbot makes it easy for clients to get information without calling. It makes it faster for them and makes it less costly for us.

JY

Josh Y.

Total

16

66

36

features in common

16

features in common

Smith.ai's unique features

  • Dashboard

  • Human Handover

  • Alerts/Notifications

  • Callback Scheduling

Smartsupp's unique features

  • Activity Dashboard

  • Question Library

  • Customer History

  • Applications Management

LiveChat

4.7
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

Pricing

Starting from

$16/month

Value for money

4.5
4.5

What users say about LiveChat's value for money

I am user of LiveChat for 3-4 years and i love this chat tool over all others. It has great features, very intuitive and user friendly interface, and above all great pricing structure.

VK

Varinder K.

Our sales conversion rate had skyrocketed on our website and we couldn’t be happier. The price is just amazing for the benefits offered by the LiveChat.

SA

Sardor A.

Total

33

94

36

features in common

33

features in common

LiveChat's unique features

  • Offline Access

  • "What If" Scenarios

  • Call Center Management

  • Multi-Language

Smartsupp's unique features

  • Question Library

  • Website Integration

  • Design Management

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

22

109

36

features in common

22

features in common

Heyday's unique features

  • Dashboard

  • Content Management

  • Community Management

  • Process/Workflow Automation

Smartsupp's unique features

  • Applications Management

  • Visual Analytics

  • Visitor Tracking

  • Real Time Monitoring

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.4

4.5

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

29

195

36

features in common

29

features in common

Salesforce Service Cloud's unique features

  • Client Portal

  • Real-Time Chat

  • Call Scripting

  • Workflow Configuration

Smartsupp's unique features

  • Visitor Tracking

  • Visual Analytics

  • Real Time Analytics

  • Question Library

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.1

4.5

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

18

126

36

features in common

18

features in common

Freshdesk's unique features

  • Reporting/Project Tracking

  • Service Level Agreement (SLA) Management

  • Predictive Analytics

  • Contact Database

Smartsupp's unique features

  • Offline Form

  • Question Library

  • Real-time Consumer-facing Chat

  • Website Visitor Tracking

HappyFox Chat

4.5
(17)

Premium live chat software

Pricing

Starting from

$29.99/month

Value for money

4.5
4.5

What users say about HappyFox Chat's value for money

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Total

15

19

36

features in common

15

features in common

HappyFox Chat's unique features

  • Feedback Management

  • Real Time Reporting

  • File Sharing

  • Alerts/Notifications

Smartsupp's unique features

  • Applications Management

  • Real Time Monitoring

  • Queue Management

  • Event Triggered Actions

Birdeye

4.7
(379)

Experience Marketing Platform

Pricing

Value for money

4.5
4.5

What users say about Birdeye's value for money

BirdEye is a great, one-stop shop of solutions for SMBs who want to generate more reviews and manage their online location data – at an affordable annual subscription cost.

Russ A.

This has been a great investment. The ability to request that your actual clients give you a review is invaluable.

SC

Scott C.

Total

24

144

36

features in common

24

features in common

Birdeye's unique features

  • Multi-Language

  • Support Ticket Management

  • Collaboration Tools

  • Multi-Channel Communication

Smartsupp's unique features

  • Queue Management

  • Event Triggered Actions

  • Question Library

  • Authentication

Insent

5.0
(14)

Conversational AI platform for lead acquisition

Features

Total

13

50

36

features in common

13

features in common

Insent's unique features

  • Auto-Responders

  • One-to-One Messaging

  • Lead Notifications

  • Lead Qualification

Smartsupp's unique features

  • Customer History

  • Question Library

  • Visual Analytics

  • Live Chat

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Pricing

Value for money

4.2

0.3

4.5

What users say about Conversational Cloud's value for money

The software itself works well, but there are other more cost effective options out there.

JT

Jason T.

Overall, the return on investment here is HUGE.

TH

Thomas H.

Total

29

74

36

features in common

29

features in common

Conversational Cloud's unique features

  • Multi-Language

  • Communication Management

  • File Transfer

  • Multi-Channel Communication

Smartsupp's unique features

  • Question Library

  • Website Integration

  • Customer Database

  • eCommerce Management

Freshchat

4.0
(70)

Live Chat software for modern messaging

Pricing

Starting from

$19/month

Value for money

4.0

0.5

4.5

What users say about Freshchat's value for money

Highly recommended for small and new businesses (pricing is a big factor too).

sG

shahzeb G.

The dashboard and app are very clean. The only reason I switched was due to price.

Seth H.

Total

21

54

36

features in common

21

features in common

Freshchat's unique features

  • Alerts/Notifications

  • Employee Activity Monitoring

  • Real Time Notifications

  • Single Sign On

Smartsupp's unique features

  • Applications Management

  • Ratings / Reviews

  • Question Library

  • Performance Metrics

Chatbot

4.7
(32)

Easy to use chatbot platform for business

Pricing

Starting from

$50/month

Value for money

4.6

0.1

4.5

What users say about Chatbot's value for money

The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours.

MH

Melissa H.

Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.

MH

Melissa H.

Total

14

48

36

features in common

14

features in common

Chatbot's unique features

  • Predictive Analytics

  • Human Handover

  • For Sales Teams/Organizations

  • Mobile App

Smartsupp's unique features

  • Proactive Chat

  • Transcripts/Chat History

  • Visual Analytics

  • Queue Management

WotNot

(0)

No-code AI-bot builder for conversational marketing

Features

Total

2

9

36

features in common

2

features in common

WotNot's unique features

  • Natural Language Processing

  • Pre-Configured Bot

  • Multi-Language

  • Code-free Development

Smartsupp's unique features

  • Real-time Consumer-facing Chat

  • Transcripts/Chat History

  • Customer History

  • Transfers/Routing

TruChat

5.0
(2)

Natural language processing powered chatbot + live chat

Features

Total

20

71

36

features in common

20

features in common

TruChat's unique features

  • Support Ticket Management

  • Bulk Send

  • Usage Tracking/Analytics

  • SMS Messaging

Smartsupp's unique features

  • Real Time Analytics

  • Authentication

  • eCommerce Management

  • Performance Metrics

Userbot

5.0
(2)

Conversational AI platform for handling customer queries

Features

Total

11

35

36

features in common

11

features in common

Userbot's unique features

  • Auto-Responders

  • Natural Language Processing

  • Intent Recognition

  • For Sales Teams/Organizations

Smartsupp's unique features

  • Visual Analytics

  • Visitor Tracking

  • Transcripts/Chat History

  • Ratings / Reviews

ReviewPro for Restaurants

3.5
(4)

Reputation management software for handling guest reviews

Features

Total

14

41

36

features in common

14

features in common

ReviewPro for Restaurants' unique features

  • Sentiment Analysis

  • Customer Profiles

  • Multi-Currency

  • Multi-Channel Communication

Smartsupp's unique features

  • Proactive Chat

  • eCommerce Management

  • Website Integration

  • Queue Management

WikiPro

4.7
(27)

Customer communication platform for small business owners

Features

Total

11

69

36

features in common

11

features in common

WikiPro's unique features

  • Payment Processing

  • Scheduled Messaging

  • Electronic Payments

  • Task Management

Smartsupp's unique features

  • Visual Analytics

  • Event Triggered Actions

  • Performance Metrics

  • Canned Responses

Podium

4.5
(391)

Review management, reputation software, feedback & webchat

Pricing

Value for money

4.2

0.3

4.5

What users say about Podium's value for money

Well worth the cost, improves customer relations, ease of communicating.

ca

cory a.

I have really enjoyed using Podium and feel that it has been well worth the investment.

KC

Kaitlin C.

Total