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Smartsupp Alternatives & Competitors

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Devices supported


User rating


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Integrated with


Industry


Company size


Userlike logo

Userlike

4.6
(635)

Live chat and customer messaging for businesses of all sizes

Features

Total

Userlike logo
Smartsupp logo

24

68

26

features in common

24

features in common

Userlike logo

Userlike's unique features

  • One-to-One Messaging

  • Video Support

  • Customer Support

  • Knowledge Management

Smartsupp logo

Smartsupp's unique features

  • Activity Dashboard

  • Event Triggered Actions

Pricing

Starting from

100/month

Value for money

Userlike logo
4.4

0.1

Smartsupp logo
4.5

What users say about Userlike's value for money

Great design; Great scalability; Easy integration; Great customer support; Many features and functionalities.

JT

Jose T.

Works, does what it should, integrations like Slack or Pipedrive are still far from being awesome.
AvatarImg

Christoph H.

Categories in common

Chaport logo

Chaport

4.8
(49)

Multi-channel live chat and chatbot software for business

Features

Total

Chaport logo
Smartsupp logo

16

33

26

features in common

16

features in common

Chaport logo

Chaport's unique features

  • Chatbot

  • Social Media Integration

  • AI/Machine Learning

  • Pre-Configured Bot

Smartsupp logo

Smartsupp's unique features

  • Activity Dashboard

  • Real Time Analytics

  • Real Time Monitoring

  • Customizable Branding

Pricing

Starting from

$15/month

Value for money

Chaport logo
4.9

0.4

Smartsupp logo
4.5

What users say about Chaport's value for money

It´s working wonderfully and we have many more contacts from clients. And the Customer service is very good.

LT

Lourdes T.

I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal.
AvatarImg

Alyssa B.

Categories in common

HelpOnClick logo

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

Features

Total

HelpOnClick logo
Smartsupp logo

20

36

26

features in common

20

features in common

HelpOnClick logo

HelpOnClick's unique features

  • Search/Filter

  • Social Media Integration

  • Auto-Responders

  • Email Management

Smartsupp logo

Smartsupp's unique features

  • Queue Management

  • Activity Dashboard

  • Real Time Analytics

  • Customer Database

Pricing

Starting from

$7.2/month

Value for money

HelpOnClick logo
4.6

0.1

Smartsupp logo
4.5

What users say about HelpOnClick's value for money

Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.

NL

Nancy L.

As the Admin for my company, I like being able to utilize the functionality at maximum capacity to better understand how my team is using the software, and how we can better serve our customers.

AR

Anonymous Reviewer

Categories in common

ProProfs Chat logo

ProProfs Chat

4.8
(53)

Live chat software for websites

Features

Total

ProProfs Chat logo
Smartsupp logo

16

29

26

features in common

16

features in common

ProProfs Chat logo

ProProfs Chat's unique features

  • Auto-Responders

  • Help Desk Management

  • Access Controls/Permissions

  • File Sharing

Smartsupp logo

Smartsupp's unique features

  • Live Chat

  • Activity Dashboard

  • Real Time Analytics

  • Event Triggered Actions

Pricing

Starting from

$9/month

Value for money

ProProfs Chat logo
4.6

0.1

Smartsupp logo
4.5

What users say about ProProfs Chat's value for money

The software is definitely likable since it is fast, responsive, offers exactly what we need in terms of features and builds an awesome experience for our tools.
AvatarImg

Anji R.

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

Categories in common

LiveChat logo

LiveChat

4.7
(1.2K)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

LiveChat logo
Smartsupp logo

26

68

26

features in common

26

features in common

LiveChat logo

LiveChat's unique features

  • Customer Service Analytics

  • Social Media Integration

  • FAQ

  • Support Ticket Tracking

Smartsupp logo

Smartsupp's unique features

  • No unique features

Pricing

Starting from

$16/month

Value for money

LiveChat logo
4.5
Smartsupp logo
4.5

What users say about LiveChat's value for money

I love using this software and it's fun to use and see yourself improving your typing skills.

KA

Kheirallah A.

It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

AR

Anonymous Reviewer

Categories in common

Tidio logo

Tidio

4.8
(232)

Communicator for businesses. live chat, messenger and email

Features

Total

Tidio logo
Smartsupp logo

16

49

26

features in common

16

features in common

Tidio logo

Tidio's unique features

  • Multi-Channel Management

  • Lead Qualification

  • Automated Responses

  • Customer Support

Smartsupp logo

Smartsupp's unique features

  • Customer History

  • Queue Management

  • Real Time Monitoring

  • Performance Metrics

Pricing

Starting from

$16/year

Value for money

Tidio logo
4.7

0.2

Smartsupp logo
4.5

What users say about Tidio's value for money

We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.

NY

Nick Y.

So far, really good experience - contacted customer support and they were friendly and helpful.

CC

Chris C.

Categories in common

LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Smartsupp logo

26

168

26

features in common

26

features in common

LiveAgent logo

LiveAgent's unique features

  • Change Management

  • Customizable Forms

  • Help Desk Management

  • Call Scripting

Smartsupp logo

Smartsupp's unique features

  • No unique features

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.2

Smartsupp logo
4.5

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.

RP

Rafael P.

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
AvatarImg

Matthew J.

Categories in common

HelpCrunch logo

HelpCrunch

4.8
(175)

Customer Communication tool for Support, Marketing & Sales

Features

Total

HelpCrunch logo
Smartsupp logo

24

75

26

features in common

24

features in common

HelpCrunch logo

HelpCrunch's unique features

  • Network Monitoring

  • Social Media Integration

  • File Transfer

  • Interaction Tracking

Smartsupp logo

Smartsupp's unique features

  • Activity Dashboard

  • Real Time Analytics

Pricing

Starting from

$15/month

Value for money

HelpCrunch logo
4.8

0.3

Smartsupp logo
4.5

What users say about HelpCrunch's value for money

This covers most of the things we want and are happy that there is a value-based tool like this without the bloat of other tools.

LS

Lewis S.

The price is great considering the features that it have. The support team is amazing.
AvatarImg

Roberto C.

Categories in common

EngageBay logo

EngageBay

4.6
(229)

Integrated sales & marketing software for growing teams

Features

Total

EngageBay logo
Smartsupp logo

23

225

26

features in common

23

features in common

EngageBay logo

EngageBay's unique features

  • Task Management

  • Document Storage

  • Workflow Management

  • Meeting Management

Smartsupp logo

Smartsupp's unique features

  • Surveys & Feedback

  • Chat/Messaging

  • Real Time Analytics

Pricing

Starting from

$10.79/month

Value for money

EngageBay logo
4.8

0.3

Smartsupp logo
4.5

What users say about EngageBay's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.

SK

Sudip K.

Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.

CV

Carlos V.

Categories in common

Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
Smartsupp logo

26

179

26

features in common

26

features in common

Zendesk logo

Zendesk's unique features

  • Asset Tracking

  • Community Management

  • Online Forums

  • Multiple User Accounts

Smartsupp logo

Smartsupp's unique features

  • No unique features

Pricing

Starting from

$19/month

Value for money

Zendesk logo
4.1

0.4

Smartsupp logo
4.5

What users say about Zendesk's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Smith.ai logo

Smith.ai

4.9
(26)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Features

Total

Smith.ai logo
Smartsupp logo

22

109

26

features in common

22

features in common

Smith.ai logo

Smith.ai's unique features

  • AI/Machine Learning

  • Online Forms

  • Visual Analytics

  • Process/Workflow Automation

Smartsupp logo

Smartsupp's unique features

  • Customer Database

  • Customer History

  • Surveys & Feedback

  • Queue Management

Pricing

Starting from

$140/month

Value for money

Smith.ai logo
4.9

0.4

Smartsupp logo
4.5

What users say about Smith.ai's value for money

My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.

MJ

Maria J.

I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them.

SG

Sara G.

Categories in common

Features

Total

Comm100 Live Chat logo
Smartsupp logo

25

75

26

features in common

25

features in common

Comm100 Live Chat logo

Comm100 Live Chat's unique features

  • Customer Service Analytics

  • Access Controls/Permissions

  • Task Scheduling

  • Self Service Portal

Smartsupp logo

Smartsupp's unique feature

  • Event Triggered Actions

Pricing

Starting from

$29/month

Value for money

Comm100 Live Chat logo
4.4

0.1

Smartsupp logo
4.5

What users say about Comm100 Live Chat's value for money

We enjoy the fact that this software is easy to use and the features are robust. Good API access also helps us to integrate with our current software.

BL

Brian L.

Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers.

TM

Terry M.

Categories in common

Freshdesk logo

Freshdesk

4.5
(2.4K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
Smartsupp logo

18

121

26

features in common

18

features in common

Freshdesk logo

Freshdesk's unique features

  • Monitoring

  • Project Management

  • Summary Reports

  • Customizable Reports

Smartsupp logo

Smartsupp's unique features

  • Geotargeting

  • Proactive Chat

  • Canned Responses

  • Offline Form

Pricing

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.1

Smartsupp logo
4.5

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.

KA

Kemal A.

Categories in common

User.com logo

User.com

4.7
(33)

The engine of growth. An all in one solution for user data.

Features

Total

User.com logo
Smartsupp logo

26

193

26

features in common

26

features in common

User.com logo

User.com's unique features

  • Message Personalization

  • Activity Tracking

  • ROI Tracking

  • Appointment Management

Smartsupp logo

Smartsupp's unique features

  • No unique features

Pricing

Value for money

User.com logo
4.6

0.1

Smartsupp logo
4.5

What users say about User.com's value for money

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.
AvatarImg

Izabela H.

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Anonymous Reviewer

Categories in common

Vision Helpdesk logo

Vision Helpdesk

4.7
(31)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Features

Total

Vision Helpdesk logo
Smartsupp logo

23

101

26

features in common

23

features in common

Vision Helpdesk logo

Vision Helpdesk's unique features

  • Support Ticket Management

  • Service Level Agreement (SLA) Management

  • Rules-Based Workflow

  • Collaboration Tools

Smartsupp logo

Smartsupp's unique features

  • Event Triggered Actions

  • Real Time Analytics

  • Real Time Monitoring

Pricing

Starting from

$8/month

Value for money

Vision Helpdesk logo
4.5
Smartsupp logo
4.5

What users say about Vision Helpdesk's value for money

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.

HP

Hafifah P.

The SLA management is fantastic and lets you build nested levels of support to ensure we know only meet our SLA’s. Vision Helpdesk is the best product on the market helpdesk system.

PB

Pavel B.

Categories in common

elevio logo

elevio

4.7
(29)

Self-service support & customer education platform

Features

Total

elevio logo
Smartsupp logo

18

83

26

features in common

18

features in common

elevio logo

elevio's unique features

  • Customizable Forms

  • Service Level Agreement (SLA) Management

  • Churn Management

  • Search/Filter

Smartsupp logo

Smartsupp's unique features

  • Geotargeting

  • Event Triggered Actions

  • Customer Database

  • Real Time Analytics

Pricing

Starting from

$79/month

Value for money

elevio logo
4.6

0.1

Smartsupp logo
4.5

What users say about elevio's value for money

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.

Tv

Tony v.

Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.

CT

Claire T.

Categories in common

Onlim logo

Onlim

(0)

Conversational AI and live chat platform

Features

Total

Onlim logo
Smartsupp logo

23

79

26

features in common

23

features in common

Onlim logo

Onlim's unique features

  • AI/Machine Learning

  • Multiple User Accounts

  • Speech Recognition

  • Tagging

Smartsupp logo

Smartsupp's unique features

  • Customer History

  • Customer Database

  • Proactive Chat

Categories in common

Dashly logo

Dashly

4.7
(12)

Marketing and customer conversation management platform

Features

Total

Dashly logo
Smartsupp logo

22

84

26

features in common

22

features in common

Dashly logo

Dashly's unique features

  • Alerts/Notifications

  • Email Templates

  • Engagement Tracking

  • Tagging

Smartsupp logo

Smartsupp's unique features

  • Canned Responses

  • Queue Management

  • Customer Database

  • Alerts / Escalation

Pricing

Starting from

$29/month

Value for money

Dashly logo
4.7

0.2

Smartsupp logo
4.5

What users say about Dashly's value for money

Overall we're happy and it's good tool to communicate with our website users on the go. The Dashly Android app is quite feature rich Vs Zendesk or Freshchat.

HS

Hemant S.

It's super simple and easy to deploy. We love the tracking and trigger based pop-ups.
AvatarImg

Sumeet M.

Categories in common

Froged logo

Froged

4.7
(40)

THE one tool for onboarding, engagement & customer support

Features

Total

Froged logo
Smartsupp logo

26

98

26

features in common

26

features in common

Froged logo

Froged's unique features

  • CRM

  • Data Import/Export

  • Dashboard

  • NPS of Customers

Smartsupp logo

Smartsupp's unique features

  • No unique features

Pricing

Starting from

79/month

Value for money

Froged logo
4.9

0.4

Smartsupp logo
4.5

What users say about Froged's value for money

The experience so far is great. They are constantly improving the tools and have great support.

JD

Josías D.

I love the user interface, the ability to see live users and be able to chat with them too. I love the overall feel and support is also amazing.
AvatarImg

Timothy M.

Categories in common

Paldesk  logo

Paldesk

4.8
(10)

Live chat & omni-channel helpdesk software

Features

Total

Paldesk  logo
Smartsupp logo

21

42

26

features in common

21

features in common

Paldesk  logo

Paldesk 's unique features

  • Prioritization

  • Knowledge Base Management

  • Automated Routing

  • Real-Time Chat

Smartsupp logo

Smartsupp's unique features

  • Offline Form

  • Real Time Monitoring

  • Geotargeting

  • Real Time Analytics

Pricing

Starting from

$9/month

Value for money

Paldesk  logo
5.0

0.5

Smartsupp logo
4.5

What users say about Paldesk 's value for money

It has been a good experience and has been a good solution for us to offer better support to our customers.
AvatarImg

Scott L.

Chat looks really good on a website, and response time is great. Integration of different channels is great too.

AR

Anonymous Reviewer

Categories in common

HappyFox Chat logo

HappyFox Chat

4.5
(17)

Premium live chat software

Features

Total

HappyFox Chat logo
Smartsupp logo

15

22

26

features in common

15

features in common

HappyFox Chat logo

HappyFox Chat's unique features

  • Website Integration

  • Virtual Assistant

  • Feedback Management

  • Alerts/Notifications

Smartsupp logo

Smartsupp's unique features

  • Activity Dashboard

  • Real Time Analytics

  • Real Time Monitoring

  • Performance Metrics

Pricing

Starting from

$29.99/month

Value for money

HappyFox Chat logo
4.5
Smartsupp logo
4.5

What users say about HappyFox Chat's value for money

HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us.

NC

Nicola C.

I use this software daily on my WooCommerce website. What I like the most is the ease of use and the very comprehensive integration that is allowed with WooCommerce.
AvatarImg

Arnaud D.

Categories in common

Acquire logo

Acquire

5.0
(20)

Multi-channel Customer Communication Platform

Features

Total

Acquire logo
Smartsupp logo

20

60

26

features in common

20

features in common

Acquire logo

Acquire's unique features

  • Social Media Integration

  • Visual Analytics

  • Customer Service Analytics

  • File Transfer

Smartsupp logo

Smartsupp's unique features

  • Proactive Chat

  • Queue Management

  • Real Time Analytics

  • Geotargeting

Categories in common

Simplisys Service Desk logo

Simplisys Service Desk

4.9
(16)

Help Desk, ITSM, service, and support management for SMBs

Features

Total

Simplisys Service Desk logo
Smartsupp logo

10

49

26

features in common

10

features in common

Simplisys Service Desk logo

Simplisys Service Desk's unique features

  • Asset Tracking

  • Capacity Management

  • Contract/License Management

  • Service Catalog

Smartsupp logo

Smartsupp's unique features

  • Real Time Analytics

  • Website Visitor Tracking

  • Transfers/Routing

  • Real Time Monitoring

Pricing

Starting from

$20

Value for money

Simplisys Service Desk logo
5.0

0.5

Smartsupp logo
4.5

What users say about Simplisys Service Desk's value for money

The ease at which we were able to set this up (with the excellent assistance of simplisys) was fantastic and the move from our previous system (spiceworks) to this has been seemless.

RD

Russell D.

Very helpful, its clear they care about their customers and want the installation to be a success. Really great company to deal with and are always ready to help.

AR

Alan R.

Categories in common

HubSpot Service Hub logo

HubSpot Service Hub

4.4
(122)

Cloud-based customer service solution for firms of all sizes

Features

Total

HubSpot Service Hub logo
Smartsupp logo

25

91

26

features in common

25

features in common

HubSpot Service Hub logo

HubSpot Service Hub's unique features

  • Customer Segmentation

  • Data Import/Export

  • Help Desk Management

  • Feedback Management

Smartsupp logo

Smartsupp's unique feature

  • Real Time Monitoring

Pricing

Starting from

$45/month

Value for money

HubSpot Service Hub logo
4.2

0.3

Smartsupp logo
4.5

What users say about HubSpot Service Hub's value for money

The best tool for a greater workflow, you can do everything you need to give the best elements for your clients.

NB

Nicholas B.

I also love the ability to house all of our self-serve information and FAQs in the Knowledge Base. This is the perfect way to link customers to an article that can help them quickly.

AP

Andraea P.

Categories in common

Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
Smartsupp logo

24

143

26

features in common

24

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Role-Based Permissions

  • Knowledge Base Management

  • Chatbot

  • Real-Time Chat

Smartsupp logo

Smartsupp's unique features

  • Geotargeting

  • Website Visitor Tracking

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5
Smartsupp logo
4.5

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
AvatarImg

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Categories in common

Gorgias logo

Gorgias

4.7
(88)

Help desk and customer service solution

Features

Total

Gorgias logo
Smartsupp logo

20

55

26

features in common

20

features in common

Gorgias logo

Gorgias' unique features

  • Email Management

  • Macros/Templated Responses

  • Social Media Monitoring

  • Multi-Language

Smartsupp logo

Smartsupp's unique features

  • Event Triggered Actions

  • Real Time Analytics

  • Real Time Monitoring

  • Geotargeting

Pricing

Starting from

$60/month

Value for money

Gorgias logo
4.5
Smartsupp logo
4.5

What users say about Gorgias' value for money

Overall fantastic, we were recommended Gorgias and the features did not disappoint. Besides the forwarding issue the rest of our discovery and onboarding process was pretty quick & seamless.

AM

Adrienne M.

Our account manager is super knowledgeable and has the ability to assess our use of the platform and make recommendations on how we can improve the experience.

EE

Erin E.

Categories in common

HappyFox Help Desk logo

HappyFox Help Desk

4.6
(89)

Helpdesk, customer support software

Features

Total

HappyFox Help Desk logo
Smartsupp logo

11

75

26

features in common

11

features in common

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Online Forums

  • Recurring Issues

  • Survey/Poll Management

  • Feedback Management

Smartsupp logo

Smartsupp's unique features

  • Real Time Analytics

  • Chat/Messaging

  • Transfers/Routing

  • Real Time Monitoring

Pricing

Starting from

$29/month

Value for money

HappyFox Help Desk logo
4.5
Smartsupp logo
4.5

What users say about HappyFox Help Desk's value for money

Ease of use, low cost, scalable packages, solid integrations, and some of the best support we've worked clearly describe Happy Fox.

KL

Kevin L.

The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.

SA

Sharon A.

Categories in common

HelpDesk logo

HelpDesk

4.5
(36)

Ticketing software for effortless customer support

Features

Total

HelpDesk logo
Smartsupp logo

13

55

26

features in common

13

features in common

HelpDesk logo

HelpDesk's unique features

  • Automated Routing

  • Content Management

  • Support Ticket Management

  • Complaint Monitoring

Smartsupp logo

Smartsupp's unique features

  • Proactive Chat

  • Geotargeting

  • Event Triggered Actions

  • Real-time Consumer-facing Chat

Pricing

Starting from

$29/month

Value for money

HelpDesk logo
4.3

0.2

Smartsupp logo
4.5

What users say about HelpDesk's value for money

There is an obvious lack of control over training, nuances can be lost. Customers may find it too impersonal.

NN

Nandy N.

I love how it makes our tasks easier and we're excited to discover more of its other features that we can use in our other lines of business.
AvatarImg

Vanessa D.

Categories in common

ClickDesk logo

ClickDesk

3.6
(19)

Live chat for customer support

Features

Total

ClickDesk logo
Smartsupp logo

12

43

26

features in common

12

features in common

ClickDesk logo

ClickDesk's unique features

  • Real Time Reporting

  • Customer Experience Management

  • Email Management

  • Data Import/Export

Smartsupp logo

Smartsupp's unique features

  • Queue Management

  • Customer Database

  • Event Triggered Actions

  • Customizable Branding

Pricing

Starting from

$14.99/month

Value for money

ClickDesk logo
3.4

1.1

Smartsupp logo
4.5

What users say about ClickDesk's value for money

Undoubtedly the best company in the field of help desks, is responsible for taking care of the customer and give it to him in a practical and simple way.
AvatarImg

Luisana P.

If you want a reliable and easy-setup live chat software, you have to give a chance to ClickDesk. It's a very good option in the market, and easy to adapt to your front-end theme.

SJ

Shari J.

Categories in common

Intercom logo

Intercom

4.5
(827)

The #1-rated Business Messenger for customer relationships.

Features

Total

Intercom logo
Smartsupp logo

21

95

26

features in common

21

features in common

Intercom logo

Intercom's unique features

  • Email Marketing

  • Website Integration

  • Workflow Management

  • Lead Nurturing

Smartsupp logo

Smartsupp's unique features

  • Activity Dashboard

  • Real Time Monitoring

  • Offline Form

  • Real Time Analytics

Pricing

Starting from

$38/month

Value for money

Intercom logo
4.0

0.5

Smartsupp logo
4.5

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
AvatarImg

Aleksandr S.

Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
AvatarImg

Anna K.

Categories in common

Enterprise Bot logo

Enterprise Bot

4.5
(10)

Intelligent Omnichannel Conversations

Features

Total

Enterprise Bot logo
Smartsupp logo

24

155

26

features in common

24

features in common

Enterprise Bot logo

Enterprise Bot's unique features

  • Multi-Language

  • Customer Segmentation

  • Contextual Guidance

  • For Sales / Marketing

Smartsupp logo

Smartsupp's unique features

  • Geotargeting

  • Website Visitor Tracking

Categories in common

Front logo

Front

4.5
(221)

Where 7500+ companies build strong customer relationships;

Features

Total

Front logo
Smartsupp logo

19

126

26

features in common

19

features in common

Front logo

Front's unique features

  • Auto-Responders

  • Assignment Management

  • Data Visualization

  • Rules-Based Workflow

Smartsupp logo

Smartsupp's unique features

  • Proactive Chat

  • Geotargeting

  • Offline Form

  • Transfers/Routing

Pricing

Starting from

$19/month

Value for money

Front logo
4.1

0.4

Smartsupp logo
4.5

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.

NB

Nick B.

Categories in common

Trengo logo

Trengo

4.7
(18)

Collaborative inbox for all communication channels.

Features

Total

Trengo logo
Smartsupp logo

22

65

26

features in common

22

features in common

Trengo logo

Trengo's unique features

  • Contact Database

  • Real-time Updates

  • Call Center Management

  • Monitoring

Smartsupp logo

Smartsupp's unique features

  • Geotargeting

  • Queue Management

  • Activity Dashboard

  • Performance Metrics

Pricing

Starting from

15/month

Value for money

Trengo logo
4.7

0.2

Smartsupp logo
4.5

What users say about Trengo's value for money

I like the company and it's staff, very smart people with a sense of humor, great to work with.

Md

Martijn d.

Everthing in one place with an interface that works like a charm and looks good too.

TS

Tim S.

Categories in common

Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

Quiq Messaging logo
Smartsupp logo

23

109

26

features in common

23

features in common

Quiq Messaging logo

Quiq Messaging's unique features

  • AI/Machine Learning

  • Human Handover

  • Sentiment Analysis

  • Real Time Data

Smartsupp logo

Smartsupp's unique features

  • Customer History

  • Geotargeting

  • Event Triggered Actions

Pricing

Starting from

$6,000/month

Value for money

Quiq Messaging logo
4.5
Smartsupp logo
4.5

What users say about Quiq Messaging's value for money

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

Categories in common

BOTNATION AI logo

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

BOTNATION AI logo
Smartsupp logo

21

95

26

features in common

21

features in common

BOTNATION AI logo

BOTNATION AI's unique features

  • Multi-Channel Communication

  • Website Integration

  • Support Ticket Management

  • Help Desk Management

Smartsupp logo

Smartsupp's unique features

  • Offline Form

  • Real-time Consumer-facing Chat

  • Canned Responses

  • Event Triggered Actions

Categories in common

Kayako logo

Kayako

4.0
(160)

Unified customer service platform

Features

Total

Kayako logo
Smartsupp logo

17

75

26

features in common

17

features in common

Kayako logo

Kayako's unique features

  • Active Directory Integration

  • Appointment Management

  • Release Management

  • Issue Auditing

Smartsupp logo

Smartsupp's unique features

  • Canned Responses

  • Proactive Chat

  • Website Visitor Tracking

  • Activity Dashboard

Pricing

Starting from

$15/month

Value for money

Kayako logo
3.8

0.7

Smartsupp logo
4.5

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.
AvatarImg

Mirele K.

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.
AvatarImg

Samir H.

Categories in common

Social Intents logo

Social Intents

5.0
(6)

Web-based live chat software for Microsoft Teams and Slack

Features

Total

Social Intents logo
Smartsupp logo

24

41

26

features in common

24

features in common

Social Intents logo

Social Intents' unique features

  • Collaboration Tools

  • Multi-Channel Communication

  • Customer Service Analytics

  • File Transfer

Smartsupp logo

Smartsupp's unique features

  • Geotargeting

  • Event Triggered Actions

Categories in common

Avochato logo

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Features

Total

Avochato logo
Smartsupp logo

18

102

26

features in common

18

features in common

Avochato logo

Avochato's unique features

  • Remote Support

  • Lead Qualification

  • 2-Way Messaging

  • Real-Time Chat

Smartsupp logo

Smartsupp's unique features

  • Geotargeting

  • Real Time Analytics

  • Website Visitor Tracking

  • Proactive Chat

Pricing

Value for money

Avochato logo
4.6

0.1

Smartsupp logo
4.5

What users say about Avochato's value for money

I looked at a bunch of other services like this but this was the best. The interface is very easy to use and it functions flawlessly.

nb

nirav b.

I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.

AR

Anonymous Reviewer

Categories in common

Glia logo

Glia

5.0
(1)

Personalized live customer experience & engagement

Features

Total

Glia logo
Smartsupp logo

20

52

26

features in common

20

features in common

Glia logo

Glia's unique features

  • Virtual Assistant

  • Customizable Templates

  • Communication Management

  • Auto-Responders

Smartsupp logo

Smartsupp's unique features

  • Activity Dashboard

  • Customer History

  • Event Triggered Actions

  • Customer Database

Categories in common

SnapEngage logo

SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

Features

Total

SnapEngage logo
Smartsupp logo

17

25

26

features in common

17

features in common

SnapEngage logo

SnapEngage's unique features

  • Auto-Responders

  • File Transfer

  • Single Sign On

  • Screen Sharing

Smartsupp logo

Smartsupp's unique features

  • Surveys & Feedback

  • Queue Management

  • Live Chat

  • Activity Dashboard

Pricing

Starting from

$16/year

Value for money

SnapEngage logo
4.5
Smartsupp logo
4.5

What users say about SnapEngage's value for money

We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.

kd

kaylee d.

Chat window tends to lag when typing and selecting between chats. The transfer and special commands tends to fail which can cause bad ratings.

JC

Jessey C.

Categories in common

Features

Total

ManageEngine SupportCenter Plus logo
Smartsupp logo

1

10

26

features in common

1

features in common