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Smartsupp
Smartsupp–Live Chat, Chatbots, and Video Recordings
(56)
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Smartsupp Alternatives & Competitors
Top 9 free alternatives
Total
48
179
63
features in common
48
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$55/month
Value for money
0.2
What users say about Zendesk Suite's value for money
Total
56
94
63
features in common
56
features in common
Tidio user ratings
Top features
Real-time Conversations
One-to-One Messaging
Contextual Guidance
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$29/month
Value for money
0.1
What users say about Tidio's value for money
Total
43
64
63
features in common
43
features in common
Freshchat user ratings
Top features
Task Management
SSL Security
Remote Support
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
₹1,799/month
Value for money
0.4
What users say about Freshchat's value for money
Total
61
166
63
features in common
61
features in common
Intercom user ratings
Top features
Message Personalization
Reporting & Statistics
Negative Feedback Management
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$39/month
Value for money
0.4
What users say about Intercom's value for money
Aleksandr S.
Anna K.
Total
58
102
63
features in common
58
features in common
Tiledesk user ratings
Top features
Lead Qualification
Customer Support
Visual Analytics
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
€15/month
Value for money
0.1
What users say about Tiledesk's value for money
Total
39
112
63
features in common
39
features in common
Freshdesk user ratings
Top features
Customer Complaint Tracking
Problem Management
Drag & Drop
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$15/month
Value for money
What users say about Freshdesk's value for money
Total
51
177
63
features in common
51
features in common
LiveAgent user ratings
Top features
Real-Time Monitoring
Email Templates
Customer Management
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Value for money
0.3
What users say about LiveAgent's value for money
Matthew J.
Total
49
158
63
features in common
49
features in common
Zoho Desk user ratings
Top features
Customer History
Workflow Configuration
SMS Messaging
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$14/month
Value for money
0.1
What users say about Zoho Desk's value for money
Kassy C.
Total
41
59
63
features in common
41
features in common
LiveChat user ratings
Top features
Real-Time Chat
Visual Analytics
Real-Time Reporting
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$24/month
Value for money
0.1
What users say about LiveChat's value for money
Categories in common
Total
49
148
63
features in common
49
features in common
Birdeye user ratings
Top features
Support Ticket Management
Feedback Management
Proactive Chat
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$350/month
Value for money
0.1
What users say about Birdeye's value for money
Total
37
44
63
features in common
37
features in common
Chaport user ratings
Top features
Mobile Access
Proactive Chat
Live Chat
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$19/month
Value for money
0.4
What users say about Chaport's value for money
Categories in common
Total
50
196
63
features in common
50
features in common
Front user ratings
Top features
Collaboration Tools
Calendar Management
Task Progress Tracking
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$29/month
Value for money
0.2
What users say about Front's value for money
Total
46
212
63
features in common
46
features in common
Salesforce Service Cloud user ratings
Top features
Call Scripting
File Sharing
Maintenance Scheduling
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$25/month
Value for money
0.2
What users say about Salesforce Service Cloud's value for money
Claire B.
Categories in common
Total
30
49
63
features in common
30
features in common
Gorgias user ratings
Top features
Customer History
Third-Party Integrations
Transfers/Routing
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$60/month
Value for money
0.1
What users say about Gorgias' value for money
Categories in common
Total
31
61
63
features in common
31
features in common
Text Request user ratings
Top features
Automated Responses
Text-to-Win
Polls/Voting
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$59/month
Value for money
0.2
What users say about Text Request's value for money
Categories in common
Total
31
77
63
features in common
31
features in common
HelpDesk user ratings
Top features
Support Ticket Tracking
Activity Tracking
Workflow Management
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$29/month
Value for money
0.1
What users say about HelpDesk's value for money
Categories in common
Total
41
84
63
features in common
41
features in common
HubSpot Service Hub user ratings
Top features
Real-Time Notifications
Performance Metrics
Data Import/Export
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$20/month
Value for money
0.1
What users say about HubSpot Service Hub's value for money
Categories in common
Total
48
82
63
features in common
48
features in common
Zoho SalesIQ user ratings
Top features
Real-Time Monitoring
Proactive Chat
File Sharing
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$10/month
Value for money
What users say about Zoho SalesIQ's value for money
Categories in common
Total
22
73
63
features in common
22
features in common
Slack user ratings
Top features
Full Text Search
Archiving & Retention
Multi-Channel Communication
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$8.75/month
Value for money
0.2
What users say about Slack's value for money
Categories in common
Total
11
12
63
features in common
11
features in common
TeamSupport Messaging & Live Chat user ratings
Top features
Proactive Chat
Customer Experience Management
Transcripts/Chat History
Smartsupp user ratings
Top features
Chat/Messaging
Alerts/Escalation
Alerts/Notifications
Pricing
Starting from
$29/month
Value for money
What users say about TeamSupport Messaging & Live Chat's value for money
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