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Smith.ai Alternatives

How do Smith.ai alternatives compare?

Heyday and Bitrix24 stand out as its top competitors based on similarity, popularity and user reviews. When comparing Smith.ai to its top 100 alternatives, Salesforce Sales Cloud has the highest rating, with monday.com as the runner-up, and Smith.ai ranking 56th place. Salesforce Sales Cloud has the most reviews with a total of 16,168, while Smith.ai has 25. Users say Salesforce Sales Cloud tops the list for value for money followed by Freshdesk, while Smith.ai comes in 52nd. Users also say Salesforce Sales Cloud and Pipedrive are the easiest to use, while Smith.ai takes 57th place.

What are the top 5 alternatives to Smith.ai?


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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Smith.ai

Heyday

4.6
(11)

Conversational AI platform for eCommerce & retailers

Features

Total

71

98

121

features in common

71

features in common

Heyday's unique features

  • Inbox Management

  • Complaint Monitoring

  • Survey/Poll Management

  • Community Management

Smith.ai's unique features

  • Contact Database

  • Automated Responses

  • Mobile Alerts

  • Interaction Tracking

Value for money

4.7

0.2

4.9

What users say about Heyday's value for money

An extremely positive experience, it really impressed us the willingness to work with us since the very beginning, and the constant catch-ups to keep us up to date throughout the whole process.

RB

Riccardo B.

Great for keeping the track of orders and managing the stock and delivery dates. Customer feedback module is excellent.

MU

Müge U.

Bitrix24

4.0
(479)

100% free CRM, collaboration and communication tool suite

Features

Total

70

356

121

features in common

70

features in common

Bitrix24's unique features

  • Help Desk Management

  • Version Control

  • Internal Meetings

  • Time Off Management

Smith.ai's unique features

  • Sentiment Analysis

  • Automated Responses

  • Conversion Tracking

  • AB Testing

Starting from

$49/month

Value for money

4.2

0.7

4.9

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

79

113

121

features in common

79

features in common

Quiq Messaging's unique features

  • Customer Experience Management

  • Automated Scheduling

  • Outbound Call Center

  • Real-Time Chat

Smith.ai's unique features

  • Campaign Management

  • Data Visualization

  • Historical Reporting

  • Source Tracking

Starting from

$6,000/month

Value for money

4.5

0.4

4.9

What users say about Quiq Messaging's value for money

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

Clickatell

4.9
(9)

Clickatell powers chat commerce.

Features

Total

48

60

121

features in common

48

features in common

Clickatell's unique features

  • Billing & Invoicing

  • Shortcodes

  • Access Controls/Permissions

  • Tagging

Smith.ai's unique features

  • Monitoring

  • Campaign Management

  • Source Tracking

  • Human Handover

EngageBay

4.7
(92)

Integrated sales & marketing software for growing teams

Features

Total

69

213

121

features in common

69

features in common

EngageBay's unique features

  • Real-time Scheduling

  • Signature Templates

  • Progressive Dialer

  • Device Targeting

Smith.ai's unique features

  • Visual Analytics

  • Automated Responses

  • Sentiment Analysis

  • Intent Recognition

Starting from

$8.99/month

Value for money

4.8

0.1

4.9

What users say about EngageBay's value for money

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

Cuong T.

Some missing features such as missing Google Meet, and location in calendar event.

CP

Chris P.

Infobip

4.8
(9)

Omni-channel customer communication and engagement

Features

Total

35

62

121

features in common

35

features in common

Infobip's unique features

  • Connectivity Management

  • Audience Targeting

  • Contextual Targeting

  • Polls/Voting

Smith.ai's unique features

  • For Developers

  • Pipeline Management

  • Self Service Portal

  • Content Management

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Features

Total

50

102

121

features in common

50

features in common

Avochato's unique features

  • Case Management

  • Landing Pages/Web Forms

  • Survey/Poll Management

  • Online Booking

Smith.ai's unique features

  • Website Visitor Tracking

  • Pipeline Management

  • Predictive Analytics

  • Meeting Management

Value for money

4.6

0.3

4.9

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Salesforce Sales Cloud

4.4
(16.1K)

Cloud-based CRM & Sales Automation

Features

Total

41

153

121

features in common

41

features in common

Salesforce Sales Cloud's unique features

  • Contract/License Management

  • Client Tracking

  • Production Scheduling

  • Client/Property Matching

Smith.ai's unique features

  • Product Recommendations

  • Widgets

  • Mobile Keywords

  • Pre-Configured Bot

Value for money

4.0

0.9

4.9

What users say about Salesforce Sales Cloud's value for money

As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.

MD

Michael D.

The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.

AR

Anonymous Reviewer

Heymarket

4.6
(39)

Business text messaging for teams

Features

Total

27

40

121

features in common

27

features in common

Heymarket's unique features

  • Reminders

  • Surveys & Feedback

  • Access Controls/Permissions

  • Scheduled Messaging

Smith.ai's unique features

  • Contextual Guidance

  • Pipeline Management

  • Search/Filter

  • Real-time Consumer-facing Chat

Starting from

$49/month

Value for money

4.3

0.6

4.9

What users say about Heymarket's value for money

It is now included in a more expensive plan. We were very disappointed when we lost the feature.

AL

ANGEL L.

My overall experience has been good because again, they have great customer service.

KC

Kellye C.

Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

Features

Total

63

177

121

features in common

63

features in common

Zendesk's unique features

  • Real-Time Chat

  • Complaint Monitoring

  • Issue Scheduling

  • Outbound Call Center

Smith.ai's unique features

  • Code-free Development

  • Pipeline Management

  • Lead Verification/Validation

  • Mass Texting

Starting from

$19/month

Value for money

4.1

0.8

4.9

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

Features

Total

62

143

121

features in common

62

features in common

Zoho Desk's unique features

  • Task Management

  • Issue Scheduling

  • Email Management

  • Email Distribution

Smith.ai's unique features

  • Lead Capture

  • Campaign Management

  • For eCommerce

  • Machine Learning

Starting from

$14/month

Value for money

4.5

0.4

4.9

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

Features

Total

59

165

121

features in common

59

features in common

LiveAgent's unique features

  • Customizable Reports

  • Caller ID

  • VoIP Connection

  • Customer Segmentation

Smith.ai's unique features

  • AI/Machine Learning

  • Automated Responses

  • Summary Reports

  • Meeting Management

Starting from

$15/month

Value for money

4.7

0.2

4.9

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Front

4.5
(211)

One place to take care of all your customers

Features

Total

42

116

121

features in common

42

features in common

Front's unique features

  • Remote Access/Control

  • Team Chat

  • Service Level Agreement (SLA) Management

  • Workflow Configuration

Smith.ai's unique features

  • Activity Dashboard

  • Campaign Management

  • AB Testing

  • Content Management

Starting from

$19/year

Value for money

4.2

0.7

4.9

What users say about Front's value for money

There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.

CS

Courtney S.

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

Gorgias

4.7
(78)

Help desk and customer service solution

Features

Total

32

66

121

features in common

32

features in common

Gorgias' unique features

  • Survey/Poll Management

  • Customer Experience Management

  • Tagging

  • Customer Database

Smith.ai's unique features

  • Contextual Guidance

  • Automated Responses

  • Message Personalization

  • Lead Qualification

Starting from

$60/month

Value for money

4.5

0.4

4.9

What users say about Gorgias' value for money

The ease of use and the ability to handle support tickets has been fantastic. The company is innovative and takes their customer needs and suggestions seriously.

BN

Brittney N.

Our account manager is super knowledgeable and has the ability to assess our use of the platform and make recommendations on how we can improve the experience.

EE

Erin E.

LiveChat

4.6
(1.1K)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

43

93

121

features in common

43

features in common

LiveChat's unique features

  • Two-Factor Authentication

  • Archiving & Retention

  • Access Controls/Permissions

  • Queue Management

Smith.ai's unique features

  • SMS Messaging

  • Campaign Management

  • Callback Scheduling

  • Human Handover

Starting from

$16/month

Value for money

4.5

0.4

4.9

What users say about LiveChat's value for money

It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

AR

Anonymous Reviewer

There are a lot of options out there but this is by far the best. Easy to setup, the pricing is fair, and their technical support team is awesome.

SJ

Shanta J.

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

Features

Total

47

96

121

features in common

47

features in common

LiveHelpNow's unique features

  • Employee Profiles

  • PCI Compliance

  • Access Controls/Permissions

  • Queue Management

Smith.ai's unique features

  • Real-time Conversations

  • Widgets

  • Product Recommendations

  • Real Time Reporting

Starting from

$21/month

Value for money

4.7

0.2

4.9

What users say about LiveHelpNow's value for money

Customer service is outstanding. Any time I have needed their assistance, they have been great.

JA

Joe A.

I am feeling very confident taking Live Help Now to my boss for consideration. I feel it will be a great tool in reaching my customers since with my business there are usually a lot of questions.

AG

Ashley G.

ProProfs Chat

4.8
(50)

Live chat software for websites

Features

Total

23

30

121

features in common

23

features in common

ProProfs Chat's unique features

  • Geolocation

  • User Profiles

  • Email Management

  • Offline Access

Smith.ai's unique features

  • Real Time Analytics

  • Trend Analysis

  • Personalization

  • Online Forms

Starting from

$9/month

Value for money

4.6

0.3

4.9

What users say about ProProfs Chat's value for money

The software is definitely likable since it is fast, responsive, offers exactly what we need in terms of features and builds an awesome experience for our tools.

Anji R.

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

Features

Total

47

119

121

features in common

47

features in common

Freshdesk's unique features

  • Conferencing

  • Scheduling

  • Email Templates

  • Multiple User Accounts

Smith.ai's unique features

  • Callback Scheduling

  • Campaign Management

  • Product Recommendations

  • Chat Transcript

Starting from

$18/month

Value for money

4.4

0.5

4.9

What users say about Freshdesk's value for money

I love support team, they're always there 24-7 replying to my queries and keen on giving alternative solutions. I love the idea of customizing the ticket and adding templates.

RA

Rana A.

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

Features

Total

34

46

121

features in common

34

features in common

HelpOnClick's unique features

  • Customer Experience Management

  • Surveys & Feedback

  • Call Center Management

  • Customer History

Smith.ai's unique features

  • AB Testing

  • Campaign Management

  • For Developers

  • Prioritization

Starting from

$7.2/month

Value for money

4.6

0.3

4.9

What users say about HelpOnClick's value for money

Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.

NL

Nancy L.

As the Admin for my company, I like being able to utilize the functionality at maximum capacity to better understand how my team is using the software, and how we can better serve our customers.

AR

Anonymous Reviewer

Vision Helpdesk

4.6
(28)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Features

Total

52

123

121

features in common

52

features in common

Vision Helpdesk's unique features

  • Feedback Management

  • Issue Scheduling

  • Recurring Issues

  • Email Templates

Smith.ai's unique features

  • Source Tracking

  • Automated Responses

  • Real-time Conversations

  • Meeting Management

Starting from

$8/month

Value for money

4.4

0.5

4.9

What users say about Vision Helpdesk's value for money

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.

HP

Hafifah P.

SLA supported, good reporting, unlimited agents, customization help, very nice support, constant update with stable release, cost effective, mobile application, etc.

Gitesh T.

Features

Total

47

75

121

features in common

47

features in common

Comm100 Live Chat's unique features

  • Employee Activity Monitoring

  • Task Progress Tracking

  • Electronic Signature

  • SSL Security

Smith.ai's unique features

  • Product Recommendations

  • Widgets

  • Mobile Keywords

  • Human Handover

Starting from

$29/month

Value for money

4.5

0.4

4.9

What users say about Comm100 Live Chat's value for money

Ease of use is a big reason why using Comm100 is great. As a new user, it took me little to no time to learn the ropes, as they say, and the quality of the site is great.

AR

Anonymous Reviewer

Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers.

TM

Terry M.

Salesforce Service Cloud

4.4
(523)

Customer Service & Field Service Management Solutions

Features

Total

54

177

121

features in common

54

features in common

Salesforce Service Cloud's unique features

  • Archiving & Retention

  • Email Templates

  • Inventory Control

  • Surveys & Feedback

Smith.ai's unique features

  • Source Tracking

  • Automated Responses

  • Real-time Conversations

  • Real Time Reporting

Value for money

4.1

0.8

4.9

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

Smartsupp

4.7
(255)

Smartsupp is Free Live Chat with visitor recording

Features

Total

26

36

121

features in common

26

features in common

Smartsupp's unique features

  • Customer Database

  • Ratings / Reviews

  • Design Management

  • Surveys & Feedback

Smith.ai's unique features

  • Message Personalization

  • Widgets

  • Search/Filter

  • Content Management

Starting from

$10/month

Value for money

4.5

0.4

4.9

What users say about Smartsupp's value for money

I've had problems with the mobile app. Conversations were not popping and I was losing chats.

CU

Carlos U.

I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better.

HT

Hynek T.

Acquire

5.0
(20)

Multi-channel Customer Communication Platform

Features

Total

33

50

121

features in common

33

features in common

Acquire's unique features

  • Session Transfer

  • Feedback Management

  • Customer Engagement

  • Onboarding

Smith.ai's unique features

  • Contextual Guidance

  • Trend Analysis

  • Message Personalization

  • Content Management

Genesys Cloud CX

4.2
(120)

Mobile optimized cloud call center with multichannel routing

Features

Total

48

121

121

features in common

48

features in common

Genesys Cloud CX's unique features

  • Customer History

  • VoIP Connection

  • Complaint Monitoring

  • Video Conferencing

Smith.ai's unique features

  • Multi-Language

  • Widgets

  • Intent Recognition

  • Prioritization

Starting from

$75/month

Value for money

3.9

1.0

4.9

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

HelpCrunch

4.8
(175)

Customer Communication tool for Support, Marketing & Sales

Features

Total

45

75

121

features in common

45

features in common

HelpCrunch's unique features

  • Email Management

  • Service Level Agreement (SLA) Management

  • Access Controls/Permissions

  • IT Asset Management

Smith.ai's unique features

  • SMS Messaging

  • Campaign Management

  • Callback Scheduling

  • Chat Transcript

Starting from

$15/month

Value for money

4.8

0.1

4.9

What users say about HelpCrunch's value for money

This covers most of the things we want and are happy that there is a value-based tool like this without the bloat of other tools.

LS

Lewis S.

HelpCrunch was the clear choice for me because of their value for money services, compared to other expensive Support systems. They are continually improving and adding features which is great.

MH

Max H.

Froged

4.7
(38)

Customer engagement software

Features

Total

48

88

121

features in common

48

features in common

Froged's unique features

  • Survey/Poll Management

  • Customer History

  • Feedback Management

  • Behavior Tracking

Smith.ai's unique features

  • Real-time Conversations

  • Pipeline Management

  • Role-Based Permissions

  • Human Handover

Starting from

69/month

Value for money

4.9
4.9

What users say about Froged's value for money

I love the user interface, the ability to see live users and be able to chat with them too. I love the overall feel and support is also amazing.

Timothy M.

I have a SaaS and I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team.

Roberto R.

Bookafy

4.7
(132)

Free online appointment booking software

Features

Total

13

39

121

features in common

13

features in common

Bookafy's unique features

  • Confirmation/Reminders

  • Employee Scheduling

  • Booking Management

  • Automated Scheduling

Smith.ai's unique features

  • Mass Texting

  • Trend Analysis

  • Multi-Channel Communication

  • One-to-One Messaging

Starting from

$7/month

Value for money

4.6

0.3

4.9

What users say about Bookafy's value for money

Thank you for the great software. I really love what you are doing and I love Bookafy for my business.

FF

Fran F.

Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service.

Sarah D.

User.com

4.7
(32)

The engine of growth. An all in one solution for user data.

Features

Total

84

193

121

features in common

84

features in common

User.com's unique features

  • Signature Management

  • Help Desk Management

  • Customer Surveys

  • Time Zone Tracking

Smith.ai's unique features

  • Calendar Management

  • Real-time Conversations

  • Historical Reporting

  • SMS Messaging

Value for money

4.6

0.3

4.9

What users say about User.com's value for money

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

Izabela H.

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Anonymous Reviewer

Aimylogic

(0)

A visual builder to create AI-powered text and voice bots

Features

Total

11

13

121

features in common

11

features in common

Aimylogic's unique features

  • Speech Recognition

  • Speech Synthesis

Smith.ai's unique features

  • Meeting Management

  • Trend Analysis

  • Real Time Reporting

  • Customizable Branding

Pypestream

4.8
(8)

Cloud-based messaging and conversational AI platform

Features

Total

44

76

121

features in common

44

features in common

Pypestream's unique features

  • Complaint Monitoring

  • Speech Synthesis

  • Survey/Poll Management

  • Content Creation

Smith.ai's unique features

  • Mobile Keywords

  • Widgets

  • Auto-Responders

  • Content Management

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

41

59

121

features in common

41

features in common

BOTNATION AI's unique features

  • Lead Management

  • Customizable Categories

  • Marketing Automation

  • Custom Development

Smith.ai's unique features

  • Mobile Keywords

  • Widgets

  • Activity Dashboard

  • Multi-Campaign

Chatfuel

4.5
(19)

Build your bot now, no coding required.

Features

Total

41

76

121

features in common

41

features in common

Chatfuel's unique features

  • Templates

  • Avatars

  • Automated Publishing

  • Pre-Approved Content Library

Smith.ai's unique features

  • Self Service Portal

  • Trend Analysis

  • Customizable Fields

  • Prioritization

Starting from

$15/month

Value for money

4.5

0.4

4.9

What users say about Chatfuel's value for money

Business survives when you have a great channel like chatfuel that helps you connect to clients or customers quickly. Chatfuel has been very good in such area.

Ayobami O.

Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.

Mukesh K.

Intercom

4.5
(782)

The #1-rated Business Messenger for customer relationships.

Features

Total

49

85

121

features in common

49

features in common

Intercom's unique features

  • Mobile Optimized Emails

  • Email Campaign Management

  • Analytics/ROI Tracking

  • Spam Blocker

Smith.ai's unique features

  • Monitoring

  • Automated Responses

  • Source Tracking

  • Meeting Management

Starting from

$38/month

Value for money

4.0

0.9

4.9

What users say about Intercom's value for money

Their customer service has been incredible poor. They caused a completely preventable service disruption that caused several hours of outage for our team, and have been difficult to get in touch with.

SN

Susanna N.

The product really has a good user experience for the end-user. Fantastic that you can have the same customer support on both website and in the app, which all are linked up together.

AR

Anonymous Reviewer

Helpshift

3.9
(27)

Digital customer service platform and ticketing system

Features

Total

50

86

121

features in common

50

features in common

Helpshift's unique features

  • Access Controls/Permissions

  • Tagging

  • Employee Management

  • Customer Experience Management

Smith.ai's unique features

  • Real-time Conversations

  • Automated Responses

  • Role-Based Permissions

  • Chat Transcript

Value for money

3.8

1.1

4.9

What users say about Helpshift's value for money

We've had good customer support and their custom pricing, although more expensive than other solutions, is worth it. The ease of use and integration in-app and with push notifications is excellent.

SZ

Sue Zann T.

The service itself is of good level, especially the integration in the game is of good value. Also the different tag options make it easy to prioritize the answering of the issues.

MP

Marcel P.

Prompt.io

4.0
(8)

The enterprise messaging platform

Features

Total

27

50

121

features in common

27

features in common

Prompt.io's unique features

  • Scheduled Messaging

  • Location-Based Marketing

  • Contextual Targeting

  • Invoice Management

Smith.ai's unique features

  • Search/Filter

  • Pipeline Management

  • Proactive Chat

  • Real-time Consumer-facing Chat

SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

Features

Total

24

29

121

features in common

24

features in common

SnapEngage's unique features

  • Audit Trail

  • Single Sign On

  • Screen Sharing

  • SSL Security

Smith.ai's unique features

  • Real-time Updates

  • Trend Analysis

  • Interaction Tracking

  • Appointment Scheduling

Starting from

$16/year

Value for money

4.5

0.4

4.9

What users say about SnapEngage's value for money

We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.

kd

kaylee d.

Chat window tends to lag when typing and selecting between chats. The transfer and special commands tends to fail which can cause bad ratings.

JC

Jessey C.

DeskPRO

4.6
(35)

Customer service software you can depend on

Features

Total